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T) Support

MahdiEbrp edited this page Mar 30, 2023 · 1 revision

Support Page Guide

This guide explains how to use the Support page on the website. The steps given below will help navigate through the page and contact the website support team for help or inquiry.

Step 1: Accessing the Support Page

After accessing the website, navigate to the sidebar and click on the "Support" link. The page will load and show you the options for support.

Step 2: Selecting an Agency

On the Support page, select an agency from the dropdown menu provided. After selecting, click on the "Next" button to proceed.

Support

Step 3: Viewing Agency Information

After clicking on the "Next" button, a new tab titled "View information" will open. This tab shows the agency's information.

Support

Step 4: Contacting the Agency

You have two options for contacting the agency. You can click on the Phone Numbers provided on the page to make a call from your device or click on the "Next" button to proceed to the "Submit message" tab.

Step 5: Submitting a Message

If you wish to submit a message to the support team, click on the "Next" button. This will open the "Submit message" tab.

The "Submit message" tab has three fields: Title, Phone Number, and Content. Fill in these required fields and validate the CAPTCHA code. Finally, click on the "Send" button to submit your message.

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Step 6: Notification of Successful Operation

If the operation was successful, you will receive a notification to inform you of the same.

This guide provides a clear overview of the steps to follow while using the Support page on the website. Use it as a reference to make your experience comfortable and effective.