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Beim Scannen des QR-Codes ist ein unbekannter Fehler aufgetreten. #1286

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digitalfabrik-sentry bot opened this issue Feb 13, 2024 · 3 comments · Fixed by #1593
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Beim Scannen des QR-Codes ist ein unbekannter Fehler aufgetreten. #1286

digitalfabrik-sentry bot opened this issue Feb 13, 2024 · 3 comments · Fixed by #1593
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@digitalfabrik-sentry
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Since this issue is also happening for the entitlementcard, it seems like its not only happening if you scan the wrong qr code on the pdf (sozialpass)
Maybe we should investigate more and collect some additional data if possible

Sentry Issue: ENTITLEMENTCARD-APP-R

String: Beim Scannen des QR-Codes ist ein unbekannter Fehler aufgetreten.
  File "sentry.dart", line 12, in reportError
  File "activation_code_scanner_page.dart", line 50, in ActivationCodeScannerPage._onCodeScanned.showError
  File "activation_code_scanner_page.dart", line 69, in ActivationCodeScannerPage._onCodeScanned
  File "qr_code_scanner_page.dart", line 25, in QrCodeScannerPage._onCodeScanned
  File "qr_code_scanner.dart", line 127, in _QRViewState._onCodeScanned
...
(5 additional frame(s) were not displayed)
@f1sh1918
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improved reporting in #1332 and may be fixed by #1355

@f1sh1918 f1sh1918 self-assigned this Mar 25, 2024
@f1sh1918 f1sh1918 added the blocked Task or user story can not be continued at the moment label Apr 9, 2024
@f1sh1918 f1sh1918 removed their assignment Apr 9, 2024
@f1sh1918 f1sh1918 removed the status in entitlementcard Apr 9, 2024
@f1sh1918 f1sh1918 self-assigned this Aug 26, 2024
@f1sh1918
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f1sh1918 commented Aug 26, 2024

we improved the issue reporting and it appeared that people are scanning the static verification code for activation instead of the big activation code from the pdf.
Happened 29times last 30 days jfyi

@dkehne and @hauf-toni not sure if we can even make a better indication on the pdf what to scan.

On app side we can just show the user that its the wrong qr code that was scanned and indicate which qr code should be scanned instead

Added a pr to clarify error message a bit more
#1593

@f1sh1918 f1sh1918 removed the blocked Task or user story can not be continued at the moment label Aug 26, 2024
@f1sh1918 f1sh1918 moved this to Next Up in entitlementcard Aug 26, 2024
@f1sh1918 f1sh1918 moved this from Next Up to In Progress in entitlementcard Aug 26, 2024
@f1sh1918 f1sh1918 moved this from In Progress to In Review in entitlementcard Aug 26, 2024
@dkehne
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dkehne commented Aug 26, 2024

Sounds good..I guess if we show that they have scanned the wrong code, it's clearer

@github-project-automation github-project-automation bot moved this from In Review to Done in entitlementcard Sep 2, 2024
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