I am a Data Scientist based in Berlin with a fondness for Natural Language Processing (NLP), as it brings together some of my favorite hobbies: computers, and human languages.

• 🧑‍💻 Current occupation: experimenting with LLMs to build smarter assistants.

• 🌱 Current Related Interests: learning iOS development with SwiftUI.

• 📫 How to reach me: [email protected]

About work.

I started working in the industry with work involving the fine-tuning of language models (such as BERT) for tasks including key sentence extraction from PDF documents, automatic text simplification, and grammatical error correction.

I then expanded my expertise to the development of multi-channel chatbots (text, voice, DTMF) for contact centers. This work involved training and fine-tuning Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU) models, as well as designing complex conversational architectures.

As the collective interest for LLM arose in the industry, I started working with Microsoft on the Dynamics 365 Contact Center application. My role focuses on leveraging LLM capabilities to build features that enhance customer service efficiency by empowering agents with AI-driven tools.

(My commits related to work are not visible on this github account).

Former username: @psawa