Troubleshooting

If you encounter any issues, there are a variety of ways to debug and troubleshoot the problem. Doing this may also be helpful if you need to report an issue.

Copy Debug Data

You can check your settings (or post them when reporting an issue) to help troubleshoot and confirm things are working as expected. The settings include information about the current URL you are on.

Instructions:

1. Visit the URL you are having issues with
2. Scroll down until the problem occurs (for example, if it stops appending pages)
3. Click the toolbar icon to open the Popup UI Window, and if the UI Window has a Pencil Button, click it to go to the Setup Window
4. Click the ? Button (Help) in the bottom-right corner
5. Click the Copy Debug Data Button to copy the data to your clipboard. You can then paste the entire JSON text in your GitHub Issue or in a text editor for examination

The debug data should look something like below, but with about ~150 more lines:

{
  "enabled": true,
  "scrollEnabled": true,
  "multiEnabled": false,
  "via": "items",
  "tabId": 1
}

If you are reporting the issue on GitHub, if you could, please also put a new line containing three backticks/tildes like this: ``` before and after the pasted data so it's formatted properly like above (but you don't have to).

Enable Debug Mode

Debug Mode is only intended for advanced users who have at least a basic understanding of how Infy Scroll works. You'll be able to see a debug overlay appear on the screen that reports some current stats.

Instructions:

1. Visit the Options Screen
2. Go to the EXTRA Section
3. Check Enable Debug Mode