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Add info about Customer Disclaimer Responses #7192

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Nov 19, 2024
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Add info about Customer Disclaimer Responses #7192

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Add info about Customer Disclaimer Responses
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forstisabella Nov 19, 2024
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Update src/connections/sources/catalog/cloud-apps/facebook-lead-ads/i…
forstisabella Nov 19, 2024
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11 changes: 10 additions & 1 deletion src/connections/sources/catalog/cloud-apps/facebook-lead-ads/index.md
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Expand Up @@ -96,6 +96,16 @@ See the example below:
}
```

## Customer Disclaimer Responses

If any checkboxes on the Custom Disclaimer form in Facebook are selected, the `custom_disclaimer_responses` field will be included in the data request sent to Segment. For more information, please refer to [Facebook's documentation](https://developers.facebook.com/docs/marketing-api/guides/lead-ads/retrieving#reading-custom-disclaimer-responses).
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Segment recommends adding the `checkbox_key` in your source settings to ensure that our integration accurately checks custom disclaimer responses. If no custom disclaimer checkboxes are selected, Segment will not forward lead information to the source.
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![image](https://github.com/user-attachments/assets/8c60b239-9ea5-430f-af09-d39603ced6fb)

However, if no `checkbox_key` is added to Segment's source settings, our integration will send lead information by default, regardless of custom disclaimer selections.
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## Adding Destinations

Now that your Source is set up, you can connect it with destinations. 
Expand Down Expand Up @@ -140,7 +150,6 @@ Destinations that can be used with the Facebook Lead Ads Source:

Log into your downstream tools and check that your events are populating, and contain all of the properties you expect. If all your events and properties are not showing up, refer to the [Destination docs](/docs/connections/destinations/) for troubleshooting.


## Troubleshooting

### No Data After Updating Credentials
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