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ID sync strategy for Audience Exit events. #7191

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ID sync strategy for Audience Exit events. #7191

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ID sync strategy for Audience Exit events.
Panandhan22 Nov 1, 2024
45a07b7
ID sync strategy for Audience Exit events.
Panandhan22 Nov 19, 2024
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5 changes: 4 additions & 1 deletion src/engage/trait-activation/id-sync.md
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Expand Up @@ -72,4 +72,7 @@ With Customized setup, you can choose which identifiers you want to map downstre
Audiences without ID Sync aren't allowed to select any strategy, and by default will send all values of an identifier to the destination. Also, audiences without ID Sync don't send any custom identifiers that are present in your space.

#### Can I edit config once the audience has synced?
Yes, you can edit configuration in the Destination **Settings** tab at any time. However, changes will only take place in subsequent audience syncs, or in new audiences connected to the destination.
Yes, you can edit configuration in the Destination **Settings** tab at any time. However, changes will only take place in subsequent audience syncs, or in new audiences connected to the destination.

#### Will the Audience Entered and Exited events obey the ID sync strategy?
Only the "Audience Entered" event will obey the ID sync strategy. However, for the "Audience Exited" event, the ID Sync configuration is not applied. For Audience Exit, all ID combinations are sent in an effort to try and match any identifier that was ever sent to the downstream destination in order to remove it from the external audience.