Glia Android Widgets 2.8.1

What's Changed

Fixed

• A ToolBar visibility issue with custom XML themes fixed.

Glia Android Widgets 2.8.0

Added

• Added Android 15 (Target SDK 35) support.
• Upgraded the minimum supported CompileSDK version to 34.

Changed

• Controlling whether the Glia bubble shows is now possible separately for when the app is in the foreground or background. During an audio/video engagement while on the chat screen, the bubble is shown at all times, allowing the user to return to the call screen even if the bubble is disabled. The configuration classes have been renamed.
• PII masking improvements.

Fixed

• Tapping back and forth between the bubble and back button no longer causes chat view to freeze.
• The web links sent by the visitor are automatically detected as links and are clickable now.
• Upgrading to two-way video in Call Visualizer is now possible, in addition to one-way video upgrade.
• The FilePreview screen will remain open when the app is returned from the background.

Important

To prevent potential issues related to ToolBar background color with a custom XML theme, we highly recommend using the newer 2.8.1 release.

Glia Android Widgets 2.7.0

Added

• Visitors can now enqueue to multiple queues. You may either define a set of queue ID’s to use for enqueueing, or skip the queue ID in which case the visitor will enqueue in all default queues.
• It is now possible to disable screen sharing of your application to avoid declaring the foreground service information in Google Play. The update is related to the changes in the Google Play’s foreground service types and policies for applications that run on Android 14 and above.

Changed

Android Gradle Plugin and Kotlin versions are now aligned between the Android Widgets SDK and Android Core SDK, which results in overall better performance of the SDKs.

Fixed

• Glia bubble no longer appears outside of the application when the overlay flag is disabled.
• The SDK can no longer get stuck in the connecting state.

Glia Android Widgets 2.4.2

This release is created based on 2.4.1 release.
It allows the exclusion of android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION.

DOES NOT CONTAIN THE LATEST PATCHES AND FIXES

It is recommended to upgrade to the latest 2.6.1+ version instead.

Glia Android Widgets 2.6.1

Changed

• The Glia Android Widgets SDK now recognizes and handles empty authentication tokens (JWT), ensuring a smooth transition back to the non-authenticated state when an attempt is made to authenticate the visitor with an invalid token.

Fixed

• Two rare cases of app crashing have been fixed:
  • While keeping the app on the background on Android versions 12 and up.
  • After deauthenticating the visitor.

Glia Android Widgets 2.6.0

Added

• Visitors can easily toggle between their devices front and back camera during engagement.
• Direct ID Token can be updated during an ongoing engagement to keep the visitor authenticated for longer time periods, if necessary.

Changed

• Visitor’s notification experience has been improved.

Fixed

• All custom locale strings defined in Glia Hub now load correctly.
• There is no longer a significant delay between visitor starting to share their screen and operator receiving the shared stream.

Glia Android Widgets 2.5.0

Added

• Glia Widgets SDK now uses new Firebase Cloud Messaging (FCM) for sending push notifications.
  In case you are using the legacy FCM, please update your apps as soon as possible as Google will discontinue the legacy FCM in June 2024. More information can be found in the FCM documentation: Firebase Cloud Messaging HTTP protocol

Fixed

• Screen sharing message will now disappear in case screen sharing ends in Call Visualizer.
• Live Observation experience has been improved, especially in case of visitor rotating their device, or in case of view layers of various transparency.

Glia Android Widgets 2.4.1

Fixed

• API 29+ file download and minor internal improvements.

Glia Android Widgets 2.4.0

Added

• Improvements in the visitor authentication process:
  • Visitors can now be authenticated with the Direct ID token during an ongoing engagement.
  • The engagement will end when the visitor gets de-authenticated.
• All public classes of the Android Widgets SDK are now documented.

Changed

• Target API level is increased to 33.
• Core SDK embedded to Widgets SDK has been updated to 1.3.0.

Fixed

• In applications compiled with API version 34 the application crashed when user was trying to share their screen.
• SDKs resource usage grew with each engagement transfer.
• SDK stored access tokens without a reference to the Glia site they should give access to, which made initializing the SDK with multiple sites in a short timeframe impossible.
• XML theme was not applied to the Call Visualizer dialogs.
• Custom icon defined by gliaIconScreenSharingDialog was not shown in the screen sharing dialog.

Glia Android Widgets 2.3.2

Changed

Reintroduced lost legacy company name configurability.