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Add Forward Email to email service providers #2358

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@titanism titanism commented Dec 24, 2023

Disclosure: We are the maintainers and owners of this business, which has been around since 2017 and is the only 100% open-source email service.

Changes proposed in this PR:

Hi there! πŸ‘‹ We have added our service Forward Email to the list of email service providers. It supports both SMTP, IMAP, POP3, API, webhooks, catch-alls, regular expressions, aliases, and email forwarding. We've been around since 2017 and support ~250,000 domain names right now, reject 30M+ spam emails daily, and deliver 1M+ emails daily. To highlight a few users, we're used by The National Association for Amateur Radio (ARRL), Disney Ad Sales, Google's Flutter dev team, and Tufts University.

Unlike Proton Mail 1, Skiff 2, and Tuta 3, we are actually 100% open-source on GitHub (@forwardemail is our org).

Happy to make any changes to the docs as necessary for this PR to get merged! Let us know if you have any questions or if we can clarify anything else further. Our FAQ is pretty extensive.

To keep your site Privacy Guides tidy and optimized, we also ran svgo to compress the svg icon files we added in this PR:

❯ svgo --multipass forward-email.svg -o forward-email.svg

forward-email.svg:
Done in 57 ms!
23.645 KiB - 58% = 9.932 KiB

P.S. Happy holidays and happy new year πŸŽ‰


  • I have disclosed any relevant conflicts of interest in my post.
  • I agree to grant Privacy Guides a perpetual, worldwide, non-exclusive, transferable, royalty-free, irrevocable license with the right to sublicense such rights through multiple tiers of sublicensees, to reproduce, modify, display, perform, relicense, and distribute my contribution as part of this project.
  • I am the sole author of this work.
  • I agree to the Community Code of Conduct.

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@dngray
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dngray commented Dec 24, 2023

Looks like an interesting product, generally though we would request you open a thread on our forums for inclusion/discussion.

If you could do that, I'll mark this one as missing discussion.

@dngray dngray added the pr:missing discussion PRs which add recommendations which have not yet been discussed label Dec 24, 2023
docs/email.md Outdated Show resolved Hide resolved
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@dngray we have requested membership to the developers group on the forum (our username there is "forwardemail").

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We're adding PGP support, and will update our PR once done.

@rollsicecream
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@titanism Maybe I could make a post linked to this pull request on the PG forum? Or no?

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titanism commented Dec 24, 2023

@rollsicecream I'm OK with whatever works for everyone! We're almost done adding PGP support, should be following up here once we add tests.

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dngray commented Dec 25, 2023

@rollsicecream

Just let them do it when they are ready

@titanism, make sure to link this PR in your post and it will provide a backlink to the forum automatically.

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We have added OpenPGP/WKD support and updated our PR cc @rollsicecream @dngray

Screenshot:
Screen Shot 2023-12-27 at 2 34 17 PM

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Also for anyone following or curious: we are adding support for calendar, contacts, and newsletters soon.

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titanism commented Dec 28, 2023

@rollsicecream @dngray still awaiting approval and haven't heard from anyone yet, maybe due to holiday season?

Screen Shot 2023-12-28 at 11 54 46 AM

Recently we posted to Hacker News and Reddit to answer Q&A, which can be found at:

We also started a subreddit at https://reddit.com/r/forwardemail and a Matrix Chat channel #forwardemail:matrix.org at https://matrix.to/#/#forwardemail:matrix.org.

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rollsicecream commented Dec 28, 2023

Hello! I am not a team member of PrivacyGuides, so I cannot grant you the developer badge to let you post in the forum. Sorry!

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ph00lt0 commented Dec 30, 2023

There is already a discussion opened for this tool. I suggest you all write there:

https://discuss.privacyguides.net/t/forward-email-email-aliasing-service/13370?u=ph00lt0

One note to @titanism getting listed on PG isn't just done by opening a PR. The community reviews suggestions carefully and we will compare it to existing recommendations and best practices so that only the best is recommended. This process can take a while.

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This pull request has been mentioned on Privacy Guides. There might be relevant details there:

https://discuss.privacyguides.net/t/forward-email-email-aliasing-service/13370/6

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titanism commented Jan 2, 2024

We left a comment at https://discuss.privacyguides.net/t/forward-email-email-aliasing-service/13370/7?u=forwardemail.

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This pull request has been mentioned on Privacy Guides. There might be relevant details there:

https://discuss.privacyguides.net/t/forward-email-email-aliasing-service/13370/11

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This pull request has been mentioned on Privacy Guides. There might be relevant details there:

https://discuss.privacyguides.net/t/forward-email-email-provider/13370/26

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This pull request has been mentioned on Privacy Guides. There might be relevant details there:

https://discuss.privacyguides.net/t/forward-email-email-provider/13370/75

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@freddy-m freddy-m changed the title feat: added Forward Email to email service providers Add Forward Email to email service providers Jan 26, 2024
@freddy-m freddy-m added c:providers service providers and similar centralized/federated services and removed pr:missing discussion PRs which add recommendations which have not yet been discussed labels Jan 26, 2024
@freddy-m freddy-m requested review from a team and removed request for a team January 26, 2024 13:45

#### :material-check:{ .pg-green } Custom Domains and Aliases

You can create unlimited custom domains, aliases, catch-alls, regex-based aliases, and more with Forward Email.
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This reads too much like an advert.

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We would delete the:

, and more with Forward Email.

Part because it's obviously Forward Email it's their card.


#### :material-check:{ .pg-green } Private Payment Methods

Forward Email doesn't accept any cryptocurrencies as a result of [issues](https://github.com/forwardemail/forwardemail.net/commit/04c9f6f4c9c6279232e9fe18d7105ec83204f255) with BitPay and Coinbase Commerce. However, they do accept PayPal, Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Alipay, Apple Pay, Google Pay, Link, Bancontact, EPS, giropay, iDEAL, Przelewy24, Sofort, Affirm, Afterpay / Clearpay, Klarna, SEPA Direct Debit, Canadian pre-authorized debits, and ACH Direct Debit.
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This is a bit too much of a listicle of payment methods, especially given we don't exactly recommend them all. Something like this would suffice:

'However, they do accept PayPal, Visa, Mastercard and a variety of other payment methods.'

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Ideally Forwardmail would have a page where they do say what services they support and we'd link on the "variety of other methods" part.

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On the footer of every page of our website are all the payment methods we support.

We also have a FAQ section here that could be linked at https://forwardemail.net/faq#which-payment-methods-do-you-accept

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I believe the reason they don't accept crypto is irrelevant or not necessary. We should also see wheter they accept cash(they don't) and prepaid cards (they seem to do).

'Forward Mail do not accept cryptocurrency or cash payments. However, they do accept PayPal, Visa, Mastercard and a variety of other payment methods.'

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@titanism Is there any specific reason why you don't accept cash?

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@jordan-warne we don't have a PO box setup nor the resources to have someone routinely check. You could use a pre-paid VISA card instead purchased with cash perhaps.

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@jonaharagon @dngray @freddy-m would you like us to implement all these changes and update our PR? or feel free to edit our PR directly to satisfy needs. Thank you!

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@dngray dngray Apr 24, 2024

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We wouldn't be marking this one as green though because the benefit of cryptocurrency like monero/cash is anonymous purchasing. There is no reason to list a heap of fiat payment processors that don't have any privacy benefits over each other, so we would just link to the above faq item.

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