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Interviews
1- "For giving" sounds like "forgiving" when used in spoken language
- Does it have a precise meaning or is it something that is questionable?
- Is "Just for giving"? a part of a non-complete sentence?
A Few examples are:- The soldiers could arrest you just for giving me something to eat.
- And if you rat me out, I framed my psych prof just for giving me a b-minus.
- Easy to cultivate, the bearded irises, do not require particular cares, just some attention, for giving the maximum.
Evan:
'here is a basket of fruit, it's just for giving not for eating'.
To me 'for giving' could imply that something is meant to be passed on, rather than kept.
But like with your first two examples it can also be less positive,
sounding like 'forgiving' could be a good thing, without the 'just'.
2- Do you have any suggestions for us?
Heidi:
- Search for the organization called Moders voor moeders. https://moedersvoormoeders.be/
- You need to be able to spot frauds (how will you know that this person is really in need?).
3- What comes to your mind when you hear Just4Giving
?
Luc:
- I think I have to give something.
- Forgiving someone.
- Forgiving or for giving?
- Who/what are we forgiving?
- A place that's for help.
10- Is it okay for you to fill up a detailed description of the item you want to give, or do you think a photo is sufficient?
Divya:
- I want to post a description of the condition of the item also with the photo.
11- Do you want to know who you are giving the item to or does it really matter?
Divya:
- I would like to know my donations are going to the needer person.
12- Would you like to chat with the needer or do you think that is not required?
Divya:
- A little chat with the needer would be nice.
13- Do you like to be contacted by email or phone?
Divya:
- By email.
14- Are you comfortable about showing your giving statistic (number of items you have given)?
Divya:
- No.
15- Do you prefer to donate to a certain age group or certain category (under 18 - over 65, children, women, ...)?
Divya:
- No.
16- Are you comfortable about sharing your exact geo-location on the posted item(s) or you prefer a general geo-location (like city, street only) and then the needer only will be able to contact you and get more detailed geo-location info?
Divya:
- No.
17- Would you like to disclose your street address to the website?
Divya:
- No.
18- What kind of items are you able to donate?
Divya:
- Cloths and baby items.
19- Do you want to help the needer person in any other way than donating items?
Daniel:
- I prefer to donate, some objects like furniture, clothes.
But if it is possible and necessary, I may be able to donate money as well.
20- Will you like to use our Just4Giving App as a medium to donate to the needy?
Divya:
- Yes.
Heidi:
- Normally I bring my things to the kringloopwinkel.
21- What would you like to donate or give away?
Heidi:
- Clothes, pottery.
Divya:
- Clothes and Baby items.
22- How likely or often are you to donate towards this cause?
- It depends, not on a regular basis.
Divya:
- Once a year.
23- Do you perceive the use of the Just4Giving App as an opportunity to make a difference in people's lives and also to help people in need?
Nicolas:
- I think I will, I really like to help the people in need.
24- What kind of user interface do you like for our app?
Divya:
- Simple and easy to use.
25- Our app may request access to your local files to upload images, how do you feel about it?
Divya:
- It's ok.
26- What is your preference between choosing a location on the map or typing the address?
Divya:
- Typing the address.
27- What is your suggestions to us to make a useful app?
Julie:
- Stylish, simple to use and also protecting your personal information.
28- What kind of communication do you prefer to have with the needer (with the phone, chat, message ...)?
Divya:
- Chat.
29- Would you like to be able to see a video presentation of the needer's profile?
Heidi:
- It's dangerous because it could be considered racist but on the other hand,
it would be nice to establish a relationship with the needer.
Divya:
- No.
30- What do you expect from this application?
Heidi:
- I don't know anything about it because it's not common for me to use these devices,
I can't compare it with other similar applications.
31- What would you add to this application?
Heidi:
- Adding pictures of the goods is useful, especially if there are problems with the language.
Mamé:
- Needer and Giver should be able to chat.
- A Giver should be able to write messages without leaving the application.
- Givers should be able to post comments on posts (this is an extra feature to add once everything is done).
32- What problems should this application try to solve?
Heidi:
- It's about exchanging things, for example:
you need a drilling machine and you want to borrow it or to be able to use it,
you want to use it for a while but you don't want to buy it.
This applies to several objects like goods for babies, tools, etc...
33- Is the confirmation email enough to let you know that your post is registered?
Divya:
- No.
34- Do you think it's necessary to see the picture of the needer?
Divya:
- Yes, I would like to see the needer.
35- As a giver, would you like to disclose the conditions of the items you are donating?
Divya:
- Yes.
36- Do you have in mind a certain category of people and living conditions to which you would prefer to donate your items?
Divya:
- No.
37- Do you want specific information published on our website?
Jerome:
- if you mean personal information I rather not, or just the necessary info.
38- Are you comfortable sharing your personal contact information with the receiver?
Divya:
- E-mail is okay.
1- Would you like to disclose your personal information or circumstances to clarify to the giver why you are more deserving of the item?
Francois:
- I just want general information about the needer, to be sure he is in need.
2- Do you want to know the condition of the item or it does not really matter since it is free?
Helena:
- It will be really nice if I could know the condition of the item.
3- Are you comfortable sharing your needing statistics (number of items you have received)?
Kareem:
- I don't feel very comfortable sharing my necessary stats, maybe only the application manager can keep these.
4- What will be the best and easiest way to prove you are in need?
Josephine:
- Maybe just saying this or maybe stating what the source of income is.
5- As a needer do you want to post your situation on a website?
Ronald:
- Maybe just a small description of my situation on my profile.
6- Are you receiving help from other organizations?
Nidal :
- No
7- Do you want to have a section on the website for posting your needs?
Sara:
- This is really interesting, but the giver or application manager should be able to distinguish a true needer from a false one.
8- Will you feel comfortable using our app to search for the items you need?
Paul:
- Absolutely!!
9- Is it suitable or convenient for you to contact and get in touch with the donor of the item(s) you need?
John:
- It will be a great opportunity to meet people who support the humanitarian aspect.
10- As a needer what is your suggestions for our app?
Rana:
- I think it will be great if it's simple and I can quickly search for the items I need.
11- Do you like your products to be personalized or not?
Ilona:
- No.
12- Do you prefer to log in and access our app or not?
Ahmad:
- Yes, otherwise it won't be secure.
13- How would you like to get the address, do you prefer it on google map or written?
Mustafa:
- On a map, it will be easier, but both are ok.
14- What kind of communication do you prefer to have with the giver (with the phone, chat, message ...)?
Lara:
- With a phone call, it's much easier, maybe also using email.
15- Would you like to be able to post a video presentation of yourself to the giver?
Mamé:
No, I don't want to send my personal picture to the giver, my profile's picture is enough to go further with the communication,
or I would just add an avatar or something else like that.
16- What do you expect from this application?
Mamé:
- The needer should easily access the stuff he/she wants and the givers should be happy with the outcome of the donation,
they should be happy to share their goods.
- Needer and Giver should be able to chat.
- The needer should be able to write messages without leaving the application.
- Needers should be able to post comments on posts (this is an extra feature to add once everything is done).
17- How could the giver know that the needer is really in need?
Anthony:
- Asking a user nicely to confirm that would already be a first step.
That will deter a lot of people from signing up.
- You can also make what to person got so far from others public.
- The city of Ghent has a system of an "UiTPAS met kansentarief" that organisations use.
https://bit.ly/3ePGuTv
- You can also limit signup with a specific unique code,
one that you hand out to people or that organisations can hand out.
- You could print that code on posters also, etc
18- What would you add to this application?
Mamé:
- The communication between the 2 parties should take place very smoothly after the agreement,
when the donor agrees to make the donation to the needer, it would be nice to give the opportunity to chat privately
(but having only 6 weeks, it will be difficult for the team to implement this feature).
19- What problems should this application try to solve?
Mamé:
Donors can give the stuff they don't use and those who need it can use this stuff without paying.
20- Would you like to be able to save your search results?
Heidi:
- Of your own searched items? Maybe if you are logged in and the others can't see it, then yes.
Otherwise not.
But it could be useful to see if anyone is taking advantage of this system.
Let's say that one could not post more than 5 things he/she needs,
but this implies that the needed can post a message with what he/she needs.
25- Do you want to receive your things through an organization to feel safe?
Rasha:
- it is ok too, contact with the giver is ok as well.
26- Do you think it's necessary to see the picture of the giver?
Mansor:
- No.
27- What does Just4Giving application mean to you?
Rudi:
- I think it is a great application to connect people in need and people who want to give, for me it is a humanitarian project.
28- Would you like to share your personal information with the giver?
Rita:
- Only the necessary information for the first time.
29- Would it be possible to write a short story explaining why you should be considered eligible to get the item?
Jamal:
- Yes.
30- Do you have the means to collect the donated items or would you like them to be delivered to your address?
Sana:
- It will be great if they can be delivered to my address.
A survey about this application was conducted by Google Form and the following results were obtained
- what kind of device normally do u use?
cellphone: 75%
pc: 0%
tablet: 0%
laptop: 12.5%
both laptop and cellphone: 12.5%
- What kind of apps do you like to use?
ios app: 37.5%
android app: 37.5%
web app: 12.5%
both web apps and android apps:
- What kind of interface is attractive to you?
simple: 50%
many options: 12.5%
more graphic elements:25%
less graphic: 12.5%
- What kind of login do you prefer?
register with phone number: 0%
user name and password: 50%
log in with a Google account: 25%
log in with Facebook account: 0%
without log in: 12.5%
Google or Facebook: 12.5%
- How do you prefer to share your location?
pin on google map: 50%
written address: 37.5%
I prefer not to share my address: 12.5%
- What kind of communication do you prefer to have in the app?
live chat: 62.5%
message: 25%
phone call: 0%
Mail: 12.5%
- Do you have another preference name for our app?
* No, but maybe you can write a more specific description under the title
* 4giv
* Get4Free
* Give Or Take
* Nop
- What features do you expect from our app?
* Giving something for free.
* Categories of items.
* An effective way to find what's available on the platform.
(categories, search function), a way to make sure I'm not donating.
to people who're just going to sell it, and a way to protect my privacy
(eg, not giving my address).
* Being able to see a list of people's needs, to have the opportunity to chat directly.
- Is it okay for you to fill up a detailed description of the item you want to give, or do you think a photo is sufficient?
* I think a photo is even better because it is more descriptive of the state of the object.
* I think it's better the photo and the description.
* Description needed.
* It's better to give the description and the condition of the item.
* A photo should be enough.
* Yes, so people will know the real state of the item to be given.
- As a donor, do you want to know who you are giving the item to or it does not really matter?
Yes: 50%
No : 50%
* I don't want to know who receives the donated items, but I want to be
sure that someone is not making a profit from the objects I'm giving away.
- Are you comfortable about showing your giving statistic (number of items you have given)?
Yes: 71%
No: 29%
- Do you prefer to donate to a certain age group or certain category (under 18 - over 65)(children, women,...)?
Yes: 40%
No: 60%
- Are you comfortable about sharing your exact geo-location on the posted item(s) or you prefer a general geo-location (like city, street only) and then the needer only will be able to contact you and get more detailed geo-location info?
* Better contacted privately.
* General.
* General geolocation.
* General information, I don't want the exact address of my house on the internet.
* I never like having to provide my address, general geolocation is fine
* Only general geolocation
- Would you like to disclose your street address to the website?
Yes: 28.6%
No: 71.4%
- What kind of items you are able to donate?
* Clothing, shoes, electronics, etc.
* Clothes, toys, electronics.
* Clothes, shoes, bags, furniture, sports equipment, toys, books.
* Household items, clothes, shoes etc.
* Stuff I upgraded, if I buy a new keyboard I can give the old one away,
coffee maker as well, some furniture sometimes
* Clothes, electric and electronic artefacts
- Will you like to use our Just4Giving App as a medium to donate to the needy?
Yes: 100%
No: 0%
- How likely or often will you donate to this cause?
* 1/week
* Not really often.
* Approximately 3-4 times/year.
* Between 1 and 6 times a year, I also tend to give away a lot of goods
in good condition when I move to a new apartment, for example.
* Monthly.
- Do you perceive using the Just4Giving App as an opportunity to make difference in the life of people and also to help people in need?
* Yes
* I see it more as a more ethical way to get rid of stuff
that are in good condition but I no longer need.
* I think it might be a good opportunity to give a second life to things I do not need anymore.
- Our app may request access to your local files to upload images, how do you feel about it?
* No problem.
* It's ok.
* No problem, as long as it's justified.
* If it's secure access, no problem.
- Would you like to disclose your personal information or circumstances to clarify to the giver why you are more deserving of the item?
Yes: 33%
No: 67%
- Do you want to know the condition of the item or it does not really matter since it is free?
Yes: 100%
No: 0%
- Are you comfortable sharing your needing statistics (number of items you have received)?
No: 50%
Yes: 50%
* It depends if my profile on the app can
easily be linked to a social network profile
and/or to the real me. If it can't be linked,
no problem.
- what will be the best and easiest way to prove you are in need?
* Just by saying it.
* Source of income.
* An explanation of my situation may suffice and an image showing my need could be used.
- As a needer do you want to post your situation on a website?
Yes: 25%
No: 75%
- Are you receiving help from other organizations?
Yes: 50%
No: 50%
- Do you want to have a section on the website to be able to post your needs?
* No.
* Why not.
* Yes.
- Will you be comfortable using our app to surf for items you are in need of?
Yes: 100%
No: 0%
- Is it suitable or convenient for you to contact and get in touch with the donor of the item(s) you need?
Yes: 75%
No: 25%
- Would you like your products to be personalized?
Yes: 66%
No: 34%
- What are your other suggestions for our app?
* It should be user-friendly and simple.
* Having a good idea.
* It would be nice to create a community, people will get to know each other better.
They will feel more comfortable on both sides, both the donor and the giver.