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20 changes: 20 additions & 0 deletions authors.html
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Expand Up @@ -2414,6 +2414,11 @@ <h3 class="posts-summary-list-title">Inderpreet Singh</h3>
<small class="post-date">30 Oct 2024</small>
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<a href="/how-we-reduced-grabx-sdk-initialisation-time">How we reduced initialisation time of Product Configuration Management SDK</a>
<small class="post-date">22 Nov 2024</small>
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Expand Down Expand Up @@ -4234,6 +4239,11 @@ <h3 class="posts-summary-list-title">Padarn George Wilson</h3>
<small class="post-date">30 Oct 2024</small>
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<a href="/how-we-reduced-grabx-sdk-initialisation-time">How we reduced initialisation time of Product Configuration Management SDK</a>
<small class="post-date">22 Nov 2024</small>
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Expand Down Expand Up @@ -4715,6 +4725,11 @@ <h3 class="posts-summary-list-title">Ram Dilip Pradhan</h3>
<small class="post-date">30 Oct 2024</small>
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<a href="/how-we-reduced-grabx-sdk-initialisation-time">How we reduced initialisation time of Product Configuration Management SDK</a>
<small class="post-date">22 Nov 2024</small>
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Expand Down Expand Up @@ -7209,6 +7224,11 @@ <h3 class="posts-summary-list-title">Yonghao Hu</h3>
<small class="post-date">30 Oct 2024</small>
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<a href="/how-we-reduced-grabx-sdk-initialisation-time">How we reduced initialisation time of Product Configuration Management SDK</a>
<small class="post-date">22 Nov 2024</small>
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165 changes: 75 additions & 90 deletions blog/10/index.html
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<a href="/using-real-world-patterns-to-improve-matching">
<img src="/img/using-real-world-patterns-to-improve-matching/cover.png" class="cover-photo" alt="Using real-world patterns to improve matching in theory and practice cover photo">
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<a class="post-category" href="/categories/data-science/">Data Science </a>
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<a class="post-title-small" href="/using-real-world-patterns-to-improve-matching">Using real-world patterns to improve matching in theory and practice</a>
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<div class="post-content">Find out how real-world patterns can be used to improve algorithm performance when performing bipartite matching for passengers and driver-partners.</div>
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<img class="post-author-thumbnail img-circle" src="/img/authors/tenindra-a.jpg">




<img class="post-author-thumbnail img-circle" src="/img/authors/victor-liang.jpg">


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<a href="/authors#tenindra-a">Tenindra Abeywickrama</a>





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<a href="/authors#victor-liang">Victor Liang</a>


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<span class="post-date">22 Nov 2021 | 12 min read</span>
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<a href="/tags#data-science" class="label tags-label">Data Science</a>

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<a href="/reshaping-chat-support">
<img src="/img/reshaping-chat-support/cover.png" class="cover-photo" alt="Reshaping Chat Support for Our Users cover photo">
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<a class="post-category" href="/categories/product/">Product </a>
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<a class="post-title-small" href="/reshaping-chat-support">Reshaping Chat Support for Our Users</a>
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<div class="post-content">Learn how the Grab Support (GS) Tech Family reshaped chat support through experimentation and design updates.</div>
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<img class="post-author-thumbnail img-circle" src="/img/authors/elisa-monacchi.png">




<img class="post-author-thumbnail img-circle" src="/img/authors/wan-ling-guai.png">




<img class="post-author-thumbnail img-circle" src="/img/authors/suman-anand.png">


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<a href="/authors#elisa-monacchi">Elisa Monacchi</a>





&middot;

<a href="/authors#wan-ling-guai">Wan Ling Guai</a>





&middot;

<a href="/authors#suman-anand">Suman Anand</a>


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<span class="post-date">7 Jul 2021 | 9 min read</span>
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<div class="post-tags">


<a href="/tags#chat-support" class="label tags-label">Chat support</a>

<a href="/tags#design" class="label tags-label">Design</a>

<a href="/tags#product" class="label tags-label">Product</a>

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152 changes: 90 additions & 62 deletions blog/11/index.html
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<a href="/reshaping-chat-support">
<img src="/img/reshaping-chat-support/cover.png" class="cover-photo" alt="Reshaping Chat Support for Our Users cover photo">
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<div class="col-sm-7">
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<div class="col-md-12">


<a class="post-category" href="/categories/product/">Product </a>
<h2>
<a class="post-title-small" href="/reshaping-chat-support">Reshaping Chat Support for Our Users</a>
</h2>
<div class="post-content">Learn how the Grab Support (GS) Tech Family reshaped chat support through experimentation and design updates.</div>
</div>
</div>

<div class="row">
<div class="col-xs-12">




<img class="post-author-thumbnail img-circle" src="/img/authors/elisa-monacchi.png">




<img class="post-author-thumbnail img-circle" src="/img/authors/wan-ling-guai.png">




<img class="post-author-thumbnail img-circle" src="/img/authors/suman-anand.png">


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<a href="/authors#elisa-monacchi">Elisa Monacchi</a>





&middot;

<a href="/authors#wan-ling-guai">Wan Ling Guai</a>





&middot;

<a href="/authors#suman-anand">Suman Anand</a>


</span>
<span class="post-date">7 Jul 2021 | 9 min read</span>
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<a href="/tags#chat-support" class="label tags-label">Chat support</a>

<a href="/tags#design" class="label tags-label">Design</a>

<a href="/tags#product" class="label tags-label">Product</a>

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<a href="/mirror-cache-blog">
<img src="/img/mirror-cache-blog/mirror-cache-blog-cover.png" class="cover-photo" alt="Serving Driver-partners Data at Scale Using Mirror Cache cover photo">
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<a class="post-category" href="/categories/engineering/">Engineering </a>
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<a class="post-title-small" href="/mirror-cache-blog">Serving Driver-partners Data at Scale Using Mirror Cache</a>
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<div class="post-content">Find out how a team at Grab used Mirror Cache, an in-memory local caching solution, to serve driver-partners data efficiently.</div>
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<img class="post-author-thumbnail img-circle" src="/img/authors/indrajit-sarkar.png">


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<a href="/authors#indrajit-sarkar">Indrajit Sarkar</a>


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<span class="post-date">26 Jan 2021 | 9 min read</span>
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<a href="/tags#data-at-scale" class="label tags-label">Data at Scale</a>

<a href="/tags#mirror-cache" class="label tags-label">Mirror Cache</a>

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