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When you encounter an issue with Vmail, it would help if you can provide the debug output.
The debug information is written to vmail.log located under the ~/.vmail/**/ folder.
vmail.log
~/.vmail/**/
To capture the debug information, tail the log file tail -f ~/.vmail/username/vmail.log and follow the steps that caused the issue.
tail -f ~/.vmail/username/vmail.log