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Issue policies

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nallath edited this page Jul 14, 2014 · 5 revisions

We distinguish between three different kind of issues;

Request for information

These are questions where information is requested on the (usage) of Cura. These issues will be closed when an answer is posted. If the answer is not satisfactory; it can be opened again and more details can be provided.

Feature requests

Feature requests will always be tagged as such and will be closed when;

  • They are implemented.
  • They will never be implemented by the current maintainers.
  • More information is required to understand the request.
  • Feature is already on roadmap (or is placed on the roadmap due to request).

Bugs

Bugs will always be tagged as such and will be closed when;

  • A fix is posted
  • More information is required (too vague, system information, etc)
  • Current maintainers were unable to replicate bug.

Some general things to keep in mind:

  • If there are multiple problems, create multiple issues.
  • Be specific in your issues; What is the problem, what version did you use, what OS did you use, why do you think this is a problem? What printer did you print with (if applicable)
  • If the bug has influence on the print quality, post (multiple) images of the print.
  • When posting new information; Reopen the issue.
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