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Improper Authorization vulnerability in OTRS AG OTRS 8 ...

High severity Unreviewed Published Jul 6, 2023 to the GitHub Advisory Database • Updated Apr 4, 2024

Package

No package listed— Suggest a package

Affected versions

Unknown

Patched versions

Unknown

Description

Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via
ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation
and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.

References

Published by the National Vulnerability Database May 8, 2023
Published to the GitHub Advisory Database Jul 6, 2023
Last updated Apr 4, 2024

Severity

High

CVSS overall score

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS).
/ 10

CVSS v3 base metrics

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
High
Availability
Low

CVSS v3 base metrics

Attack vector: More severe the more the remote (logically and physically) an attacker can be in order to exploit the vulnerability.
Attack complexity: More severe for the least complex attacks.
Privileges required: More severe if no privileges are required.
User interaction: More severe when no user interaction is required.
Scope: More severe when a scope change occurs, e.g. one vulnerable component impacts resources in components beyond its security scope.
Confidentiality: More severe when loss of data confidentiality is highest, measuring the level of data access available to an unauthorized user.
Integrity: More severe when loss of data integrity is the highest, measuring the consequence of data modification possible by an unauthorized user.
Availability: More severe when the loss of impacted component availability is highest.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L

EPSS score

0.098%
(42nd percentile)

Weaknesses

CVE ID

CVE-2023-2534

GHSA ID

GHSA-67qg-pjv2-pg9v

Source code

No known source code

Dependabot alerts are not supported on this advisory because it does not have a package from a supported ecosystem with an affected and fixed version.

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