Vicidial Agent Wallboard

This is the HTML5 / GoLang / WebSocket version of our Vicidial agent wallboard.

Tested with Go v1.5.1

WebSockets are the future!

Our wallboard became very popular, on loads of screens and desktops all around the place! But for a while, that was it's own demise.

Using the old method of every instance polling a PHP script every second for updates, which would individually run all the required queries, it was quickly locking up the database server as the number of users increased.

As a soloution, this new method runs the queries only once, then sends them out to every connected user via their persistant WebSocket connection.

Plus, as an added bonus, everything looks a lot smoother and runs more fluidly! :).

Features

• WebSockets by default (single set of queries to all users).
• Option for polling (each user runs their own set of queries, like the old wallboard).
• Inbound SLA & Drop rates in the main header (globally or per campaign, same as for the wait times).

How to run...

• Edit files for DB config (main.go), SLA time (agent_status.go).
• Make sure you're in the folder, then go build should produce an executable named pbx_wallboard
• Copy pbx_wallboard plus the folders wallboard_html & wallboard_templates into a folder on your server.
• Place data.json from your old wallboard install in the same folder (generating this not currently supported).
• Run pbx_wallboard in a screen, detach and leave running!
• You can access via:
  • WebSocket version: http://<server>:8888/wallboard/
  • Polling version: http://<server>:8888/wallboard/poll.html
  • Status JSON: http://<server>:8888/wallboard/status
  • Edit Layout: http://<server>:8888/wallboard/edit.html
    • Beware this layout editor is unauthenticated and will allow arbitrary post data to be written to data.json
    • It is advisable to secure both this URL and the save endpoint http://<server>:8888/wallboard/save with some kind of auth / restriction.
• We use nginx to reverse proxy to ours, for SSL & if running two instances on different ports, you can have a backup.