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Crash on start M3 Pro #1206

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colymba opened this issue Jan 17, 2024 · 6 comments
Open

Crash on start M3 Pro #1206

colymba opened this issue Jan 17, 2024 · 6 comments

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@colymba
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colymba commented Jan 17, 2024

Sonoma 14.1 Apple M3 Pro
Kap version: Version 3.6.0 (3.6.0.1846)

Steps to reproduce

Download latest M1 release from site
Install
Launch
Error when opening Kap

Current behaviour

Crash on launch recorder

Unhandled Promise Rejection
Error: Command failed: /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions
spawnSync /Applications/Kap.app/Contents/Resources/app.asar.unpacked/node_modules/mac-screen-capture-permissions/screen-capture-permissions Unknown system error -86
    at Function.module.exports.sync (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/node_modules/execa/index.js:168:25)
    at exports.hasScreenCapturePermission (/Applications/Kap.app/Contents/Resources/app.asar/node_modules/mac-screen-capture-permissions/index.js:27:25)
    at ensureScreenCapturePermissions (/Applications/Kap.app/Contents/Resources/app.asar/dist-js/common/system-permissions.js:64:23)
    at Object.openCropperWindow [as open] (/Applications/Kap.app/Contents/Resources/app.asar/dist-js/windows/cropper.js:81:66)
    at Object.openCropperWindow (/Applications/Kap.app/Contents/Resources/app.asar/dist-js/tray.js:26:129)
@polimorficzny
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+1

@walkerdb
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Works fine on my M3 Max, on macOS 14.3.1. Have you given kap screen recording permissions from macOS settings?

Screenshot 2024-02-12 at 10 08 39 PM

@colymba
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Author

colymba commented Feb 13, 2024

@walkerdb yes... everything setup and installed normally.
image

@jaanli
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jaanli commented Feb 14, 2024

Also having this issue.

@carstenhag
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carstenhag commented Feb 15, 2024

Workaround can be found at #1095 (comment)

@GilangIRSYD
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open terminal and run softwareupdate --install-rosetta --agree-to-license

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6 participants