undefined symbol: cublasLtBIIMatmulAlgoGetHeuristic, version libcublasLt.so.11

[xzm-whq]

I'm getting this error while downloading, pls how should I fix it
OSError: /home/zxr/anaconda3/envs/diffuscene/lib/python3.8/site-packages/torch/lib/../../../../libcublas.so.11: undefined symbol: cublasLtBIIMatmulAlgoGetHeuristic, version libcublasLt.so.11
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed