| Name | Type | Description | Notes |
|---|---|---|---|
| id | int | [optional] | |
| summary | string | ||
| record_type | string | [optional] | |
| board | \Spinen\ConnectWise\Clients\Service\Model\BoardReference | [optional] | |
| status | \Spinen\ConnectWise\Clients\Service\Model\ServiceStatusReference | [optional] | |
| project | \Spinen\ConnectWise\Clients\Service\Model\ProjectReference | [optional] | |
| phase | \Spinen\ConnectWise\Clients\Service\Model\ProjectPhaseReference | [optional] | |
| wbs_code | string | [optional] | |
| company | \Spinen\ConnectWise\Clients\Service\Model\CompanyReference | ||
| site | \Spinen\ConnectWise\Clients\Service\Model\SiteReference | [optional] | |
| site_name | string | [optional] | |
| address_line1 | string | [optional] | |
| address_line2 | string | [optional] | |
| city | string | [optional] | |
| state_identifier | string | [optional] | |
| zip | string | [optional] | |
| country | \Spinen\ConnectWise\Clients\Service\Model\CountryReference | [optional] | |
| contact | \Spinen\ConnectWise\Clients\Service\Model\ContactReference | [optional] | |
| contact_name | string | [optional] | |
| contact_phone_number | string | [optional] | |
| contact_phone_extension | string | [optional] | |
| contact_email_address | string | [optional] | |
| type | \Spinen\ConnectWise\Clients\Service\Model\ServiceTypeReference | [optional] | |
| sub_type | \Spinen\ConnectWise\Clients\Service\Model\ServiceSubTypeReference | [optional] | |
| item | \Spinen\ConnectWise\Clients\Service\Model\ServiceItemReference | [optional] | |
| team | \Spinen\ConnectWise\Clients\Service\Model\ServiceTeamReference | [optional] | |
| owner | \Spinen\ConnectWise\Clients\Service\Model\MemberReference | [optional] | |
| priority | \Spinen\ConnectWise\Clients\Service\Model\PriorityReference | [optional] | |
| service_location | \Spinen\ConnectWise\Clients\Service\Model\ServiceLocationReference | [optional] | |
| source | \Spinen\ConnectWise\Clients\Service\Model\ServiceSourceReference | [optional] | |
| required_date | \DateTime | [optional] | |
| budget_hours | double | [optional] | |
| opportunity | \Spinen\ConnectWise\Clients\Service\Model\OpportunityReference | [optional] | |
| agreement | \Spinen\ConnectWise\Clients\Service\Model\AgreementReference | [optional] | |
| severity | string | [optional] | |
| impact | string | [optional] | |
| external_x_ref | string | [optional] | |
| po_number | string | [optional] | |
| knowledge_base_category_id | int | [optional] | |
| knowledge_base_sub_category_id | int | [optional] | |
| allow_all_clients_portal_view | bool | [optional] | |
| customer_updated_flag | bool | [optional] | |
| automatic_email_contact_flag | bool | [optional] | |
| automatic_email_resource_flag | bool | [optional] | |
| automatic_email_cc_flag | bool | [optional] | |
| automatic_email_cc | string | [optional] | |
| initial_description | string | Only available for POST, will not be returned in the response | [optional] |
| initial_internal_analysis | string | Only available for POST, will not be returned in the response | [optional] |
| initial_resolution | string | Only available for POST, will not be returned in the response | [optional] |
| contact_email_lookup | string | [optional] | |
| process_notifications | bool | Can be set to false to skip notification processing when adding or updating a ticket (Defaults to True) | [optional] |
| skip_callback | bool | [optional] | |
| closed_date | string | [optional] | |
| closed_by | string | [optional] | |
| closed_flag | bool | [optional] | |
| date_entered | string | [optional] | |
| entered_by | string | [optional] | |
| actual_hours | double | [optional] | |
| approved | bool | [optional] | |
| sub_billing_method | string | [optional] | |
| sub_billing_amount | double | [optional] | |
| sub_date_accepted | string | [optional] | |
| date_resolved | string | [optional] | |
| date_resplan | string | [optional] | |
| date_responded | string | [optional] | |
| resolve_minutes | int | [optional] | |
| res_plan_minutes | int | [optional] | |
| respond_minutes | int | [optional] | |
| is_in_sla | bool | [optional] | |
| knowledge_base_link_id | int | [optional] | |
| resources | string | [optional] | |
| parent_ticket_id | int | [optional] | |
| has_child_ticket | bool | [optional] | |
| knowledge_base_link_type | string | [optional] | |
| bill_time | string | [optional] | |
| bill_expenses | string | [optional] | |
| bill_products | string | [optional] | |
| predecessor_type | string | [optional] | |
| predecessor_id | int | [optional] | |
| predecessor_closed_flag | bool | [optional] | |
| lag_days | int | [optional] | |
| lag_nonworking_days_flag | bool | [optional] | |
| estimated_start_date | \DateTime | [optional] | |
| duration | int | [optional] | |
| location_id | int | [optional] | |
| business_unit_id | int | [optional] | |
| mobile_guid | \Spinen\ConnectWise\Clients\Service\Model\Guid | [optional] | |
| sla | \Spinen\ConnectWise\Clients\Service\Model\SLAReference | [optional] | |
| _info | \Spinen\ConnectWise\Clients\Service\Model\Metadata | Metadata of the entity | [optional] |
| custom_fields | \Spinen\ConnectWise\Clients\Service\Model\CustomFieldValue[] | [optional] |