From 03d4ff8445001597176a4bb4b6ee12b7d2198c96 Mon Sep 17 00:00:00 2001 From: Panandhan22 <115441424+Panandhan22@users.noreply.github.com> Date: Fri, 1 Nov 2024 10:03:24 +0800 Subject: [PATCH 1/2] ID sync strategy for Audience Exit events. #### Will the Audience Entered and Exited events obey the ID sync strategy? Only the "Audience Entered" event will obey the ID sync strategy. However, for the "Audience Exited" event, the ID Sync configuration and space-level ID strategy are not applied. For Audience Exit, all ID combinations are sent in an effort to try and match any identifier that was ever sent to the downstream destination in order to remove it from the external audience. --- src/engage/trait-activation/id-sync.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/src/engage/trait-activation/id-sync.md b/src/engage/trait-activation/id-sync.md index af30049f23..e59b009926 100644 --- a/src/engage/trait-activation/id-sync.md +++ b/src/engage/trait-activation/id-sync.md @@ -72,4 +72,7 @@ With Customized setup, you can choose which identifiers you want to map downstre Audiences without ID Sync aren't allowed to select any strategy, and by default will send all values of an identifier to the destination. Also, audiences without ID Sync don't send any custom identifiers that are present in your space. #### Can I edit config once the audience has synced? -Yes, you can edit configuration in the Destination **Settings** tab at any time. However, changes will only take place in subsequent audience syncs, or in new audiences connected to the destination. \ No newline at end of file +Yes, you can edit configuration in the Destination **Settings** tab at any time. However, changes will only take place in subsequent audience syncs, or in new audiences connected to the destination. + +#### Will the Audience Entered and Exited events obey the ID sync strategy? +Only the "Audience Entered" event will obey the ID sync strategy. However, for the "Audience Exited" event, the ID Sync configuration and space-level ID strategy are not applied. For Audience Exit, all ID combinations are sent in an effort to try and match any identifier that was ever sent to the downstream destination in order to remove it from the external audience. From 45a07b7cb10d15a85c9c8b31f78c0b9b884ceb2a Mon Sep 17 00:00:00 2001 From: Panandhan22 <115441424+Panandhan22@users.noreply.github.com> Date: Tue, 19 Nov 2024 09:14:38 +0800 Subject: [PATCH 2/2] ID sync strategy for Audience Exit events. --- src/engage/trait-activation/id-sync.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/trait-activation/id-sync.md b/src/engage/trait-activation/id-sync.md index e59b009926..60db2023b3 100644 --- a/src/engage/trait-activation/id-sync.md +++ b/src/engage/trait-activation/id-sync.md @@ -75,4 +75,4 @@ Audiences without ID Sync aren't allowed to select any strategy, and by default Yes, you can edit configuration in the Destination **Settings** tab at any time. However, changes will only take place in subsequent audience syncs, or in new audiences connected to the destination. #### Will the Audience Entered and Exited events obey the ID sync strategy? -Only the "Audience Entered" event will obey the ID sync strategy. However, for the "Audience Exited" event, the ID Sync configuration and space-level ID strategy are not applied. For Audience Exit, all ID combinations are sent in an effort to try and match any identifier that was ever sent to the downstream destination in order to remove it from the external audience. +Only the "Audience Entered" event will obey the ID sync strategy. However, for the "Audience Exited" event, the ID Sync configuration is not applied. For Audience Exit, all ID combinations are sent in an effort to try and match any identifier that was ever sent to the downstream destination in order to remove it from the external audience.