diff --git a/src/privacy/consent-management/onetrust-wrapper.md b/src/privacy/consent-management/onetrust-wrapper.md
index 0e38a12629..269206ce4c 100644
--- a/src/privacy/consent-management/onetrust-wrapper.md
+++ b/src/privacy/consent-management/onetrust-wrapper.md
@@ -129,6 +129,11 @@ You might experience data loss if a user navigates away from a landing page befo
No data loss
Device mode libraries that are passively collecting data and are mapped to categories a user does not consent to share data with might still be collecting data.
Segment is not able to block that data collection. |
+ Opt-out + Source is not connected to enabled destination |
+ User either interacts or does not interact with the consent banner and continues to browse the website |
+ 1. Website loads
2. Segment libraries load
3. Events fired to Segment are not collected by the library since there are no enabled destinations to receive them. |
+ Data loss |
+
Implied |
User does not interact with the consent banner and continues to access the website |
1. Website loads
2. Segment libraries load
3. Events flow to default consented and unmapped destinations (Segment and third-party destinations)
4. Website presents consent banner to a user
5. User does not interact with the consent banner and continues to access the website
6. Events continue to flow to all connected destinations
If your workspace has unmapped or strictly necessary destinations, events continue to flow to unmapped destinations. |