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Problem after update #1108

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fbhirata opened this issue Jun 14, 2024 · 5 comments
Open

Problem after update #1108

fbhirata opened this issue Jun 14, 2024 · 5 comments
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@fbhirata
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I purchased Deckboard Pro and have been working with it for about 3 weeks. However, today the version of the client that I use on an older tablet was updated to version 3.1.0 and stopped working. Well, the app opens but the screen goes completely black.

I imagined that updating my server version (which was 2.1.0) to the available version 3.0.0 could solve the problem, but it didn't solve it either and the server version started to have a black screen as well. I decided to delete the boards created to import again and the situation got worse because the program stopped working, leaving a white screen with a load in the middle.

Server App:

  • OS: Windows 11
  • Version 3.0.0

Client App:

  • OS: Android 6.0.1
  • Version 3.1.0
@fbhirata fbhirata added the bug Something isn't working label Jun 14, 2024
@rivafarabi
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So both of the server and client apps have black screen. As for the client app, does it go immediately black or it still shows you the setup screen (page with IP address field and scan button)?

And as for the server app, do you mind share these files:

  • database.db (located in C:\Users%USER%\deckboard)
  • log.log (located in located in C:\Users%USER%\AppData\Roaming\Deckboard)

@fbhirata
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fbhirata commented Jun 15, 2024

It's really very strange.
After posting my question here, I decided to uninstall the server and reinstall the previous version (2.1.4). And the server worked, but the client still had a black screen.
I uninstalled again and installed 3.0.0 and now it worked, but only with one button on each board I had created. I reimported the boards again and it worked. It's working again.

Anyway, if it helps anything, follow the files you mentioned.

database.zip
log.zip

Thank you very much for your feedback.

@moordrak
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Same error here. I have black screen on mobile app. I dont want to use version 3.

@fbhirata
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Same error here. I have black screen on mobile app. I dont want to use version 3.

Hello.
For me it worked by reinstalling the application (both the server and the client) and then reinstalling the boards I had created.
I found the 3.0 more beautiful and with a slightly faster response. I believe it was worth updating.

@moordrak
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moordrak commented Jun 15, 2024

I found the 3.0 more beautiful and with a slightly faster response

I actually tried version 3.0 and was not satisfied with it I had problems with aligning my configured actions to grid. I had lots of buttons, so, I tried to import configuration (multiple 8x6 grids), unsuccessfully unfortunately. Everything was aligned wrong. All my previously configured items are placed in one straight line out of zoom area of main window. This is hard to explain :)

Bug: voice meter plugin does not work correctly, toggle strip parameter to be exact is broken. if you manually press mute button in voice meter application (mute on) and then press button in this application mute is off but you can't mute it again, it doesn't toggle through on and off state.

bugs: volume control. For me it doesn't work at all, I control sound through voice meter. In Deckboard there is no option to select sliding volume for voice meter actions or at least, I didn't found one.

Bug: application hanges after you delete all boards (panels) . Only after deletion of suggested files from user settings, Deckboard start to work normally again.

Bug: CPU sensor doesn't show temperature on my system.

This is a great little app and I would really appreciate some fixes :)

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