Acces Denied On Login

[mariansurdu112]

Hi, I followed the instructions but i receive access denied at login. What to do next?...

[embbnux]

Hi @mariansurdu112 Do you login with free developer account in production "https://platform.ringcentral.com"?
The free account is not allowed to login in third party apps in production. You can change server to sandbox environment "https://platform.devtest.ringcentral.com" , so you can login with sandbox account that you can get in RingCentral developer website.

[mariansurdu112]

I login using a sandbox account. The server that I’m using is the one that you mentioned. (Platform.devtest)

[embbnux]

I login using a sandbox account. The server that I’m using is the one that you mentioned. (Platform.devtest)

Can you provide screenshots and logs to help track this issue.

[mariansurdu112]

This is the error that i receive.

[embbnux]

Thanks @mariansurdu112 The error show app get error from oauth login callback uri.
Can you also provide screenshots of login popup window, uri of the login window (Please remove sensitive data in uri)

[embbnux]

And want to check if you are using private RingCentral app client id and login with sandbox account in other orgs.
Also, can you hep to try to login your sandbox account in this app: https://ringcentral.github.io/ringcentral-embeddable/app.html?appServer=https://platform.devtest.ringcentral.com This is another online app based on widgets