Purevpn unable to start a VPN connection (unhealthy) #2609

deblockt · 2024-12-01T17:38:19Z

deblockt
Dec 1, 2024

Hi,

I try to create a connection using purevpn vpn.
I have an healthcheck issue, but I can not find any clue to explain what is the issue.

My configuration is the following:

version: '3.3'
services:
  gluetun:
    image: qmcgaw/gluetun
    container_name: gluetun
    privileged: true
    cap_add:
      - NET_ADMIN
    environment:
      - VPNSP=purevpn
      - OPENVPN_USER=---
      - OPENVPN_PASSWORD=---
      - DOT=off
      - LOG_LEVEL=debug
      - SERVER_HOSTNAMES=is2-auto-tcp.ptoserver.com # coming from server list exported using gluetun
    devices:
       - /dev/net/tun:/dev/net/tun

When I run it, I have the following logs:

gluetun  | 
gluetun  | 🔧 Need help? ☕ Discussion? https://github.com/qdm12/gluetun/discussions/new/choose
gluetun  | 🐛 Bug? ✨ New feature? https://github.com/qdm12/gluetun/issues/new/choose
gluetun  | 💻 Email? [email protected]
gluetun  | 💰 Help me? https://www.paypal.me/qmcgaw https://github.com/sponsors/qdm12
gluetun  | 2024-12-01T17:35:20Z WARN You are using the old environment variable VPNSP, please consider changing it to VPN_SERVICE_PROVIDER
gluetun  | 2024-12-01T17:35:20Z INFO [routing] default route found: interface eth0, gateway 172.18.0.1, assigned IP 172.18.0.2 and family v4
gluetun  | 2024-12-01T17:35:20Z INFO [routing] local ethernet link found: eth0
gluetun  | 2024-12-01T17:35:20Z INFO [routing] local ipnet found: 172.18.0.0/16
gluetun  | 2024-12-01T17:35:20Z INFO [firewall] enabling...
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --policy INPUT DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --policy OUTPUT DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --policy FORWARD DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --policy INPUT DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --policy OUTPUT DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --policy FORWARD DROP
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append INPUT -i lo -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --append INPUT -i lo -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append OUTPUT -o lo -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --append OUTPUT -o lo -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append OUTPUT -m conntrack --ctstate ESTABLISHED,RELATED -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --append OUTPUT -m conntrack --ctstate ESTABLISHED,RELATED -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append INPUT -m conntrack --ctstate ESTABLISHED,RELATED -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --append INPUT -m conntrack --ctstate ESTABLISHED,RELATED -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append OUTPUT -o eth0 -s 172.18.0.2 -d 172.18.0.0/16 -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/ip6tables --append OUTPUT -o eth0 -d ff02::1:ff00:0/104 -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z DEBUG [firewall] /sbin/iptables --append INPUT -i eth0 -d 172.18.0.0/16 -j ACCEPT
gluetun  | 2024-12-01T17:35:20Z INFO [firewall] enabled successfully
gluetun  | 2024-12-01T17:35:21Z INFO [storage] creating /gluetun/servers.json with 20776 hardcoded servers
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] IPv6 is not supported after searching 1 routes
gluetun  | 2024-12-01T17:35:21Z INFO Alpine version: 3.20.3
gluetun  | 2024-12-01T17:35:21Z INFO OpenVPN 2.5 version: 2.5.10
gluetun  | 2024-12-01T17:35:21Z INFO OpenVPN 2.6 version: 2.6.11
gluetun  | 2024-12-01T17:35:21Z INFO IPtables version: v1.8.10
gluetun  | 2024-12-01T17:35:21Z INFO Settings summary:
gluetun  | ├── VPN settings:
gluetun  | |   ├── VPN provider settings:
gluetun  | |   |   ├── Name: purevpn
gluetun  | |   |   └── Server selection settings:
gluetun  | |   |       ├── VPN type: openvpn
gluetun  | |   |       ├── Hostnames: is2-auto-tcp.ptoserver.com
gluetun  | |   |       └── OpenVPN server selection settings:
gluetun  | |   |           └── Protocol: UDP
gluetun  | |   └── OpenVPN settings:
gluetun  | |       ├── OpenVPN version: 2.6
gluetun  | |       ├── User: [set]
gluetun  | |       ├── Password: [set]
gluetun  | |       ├── Network interface: tun0
gluetun  | |       ├── Run OpenVPN as: root
gluetun  | |       └── Verbosity level: 1
gluetun  | ├── DNS settings:
gluetun  | |   ├── Keep existing nameserver(s): no
gluetun  | |   ├── DNS server address to use: 127.0.0.1
gluetun  | |   └── DNS over TLS settings:
gluetun  | |       └── Enabled: no
gluetun  | ├── Firewall settings:
gluetun  | |   └── Enabled: yes
gluetun  | ├── Log settings:
gluetun  | |   └── Log level: debug
gluetun  | ├── Health settings:
gluetun  | |   ├── Server listening address: 127.0.0.1:9999
gluetun  | |   ├── Target address: cloudflare.com:443
gluetun  | |   ├── Duration to wait after success: 5s
gluetun  | |   ├── Read header timeout: 100ms
gluetun  | |   ├── Read timeout: 500ms
gluetun  | |   └── VPN wait durations:
gluetun  | |       ├── Initial duration: 6s
gluetun  | |       └── Additional duration: 5s
gluetun  | ├── Shadowsocks server settings:
gluetun  | |   └── Enabled: no
gluetun  | ├── HTTP proxy settings:
gluetun  | |   └── Enabled: no
gluetun  | ├── Control server settings:
gluetun  | |   ├── Listening address: :8000
gluetun  | |   ├── Logging: yes
gluetun  | |   └── Authentication file path: /gluetun/auth/config.toml
gluetun  | ├── Storage settings:
gluetun  | |   └── Filepath: /gluetun/servers.json
gluetun  | ├── OS Alpine settings:
gluetun  | |   ├── Process UID: 1000
gluetun  | |   └── Process GID: 1000
gluetun  | ├── Public IP settings:
gluetun  | |   ├── IP file path: /tmp/gluetun/ip
gluetun  | |   ├── Public IP data base API: ipinfo
gluetun  | |   └── Public IP data backup APIs:
gluetun  | |       ├── ifconfigco
gluetun  | |       ├── ip2location
gluetun  | |       └── cloudflare
gluetun  | └── Version settings:
gluetun  |     └── Enabled: yes
gluetun  | 2024-12-01T17:35:21Z INFO [routing] default route found: interface eth0, gateway 172.18.0.1, assigned IP 172.18.0.2 and family v4
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -4 rule list
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -6 rule list
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -f 0 rule add from 172.18.0.2/32 lookup 200 pref 100
gluetun  | 2024-12-01T17:35:21Z INFO [routing] adding route for 0.0.0.0/0
gluetun  | 2024-12-01T17:35:21Z DEBUG [routing] ip route replace 0.0.0.0/0 via 172.18.0.1 dev eth0 table 200
gluetun  | 2024-12-01T17:35:21Z INFO [firewall] setting allowed subnets...
gluetun  | 2024-12-01T17:35:21Z INFO [routing] default route found: interface eth0, gateway 172.18.0.1, assigned IP 172.18.0.2 and family v4
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -4 rule list
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -6 rule list
gluetun  | 2024-12-01T17:35:21Z DEBUG [netlink] ip -f 0 rule add to 172.18.0.0/16 lookup 254 pref 98
gluetun  | 2024-12-01T17:35:21Z INFO [dns] using plaintext DNS at address 1.1.1.1
gluetun  | 2024-12-01T17:35:21Z INFO [http server] http server listening on [::]:8000
gluetun  | 2024-12-01T17:35:21Z INFO [healthcheck] listening on 127.0.0.1:9999
gluetun  | 2024-12-01T17:35:21Z INFO [firewall] allowing VPN connection...
gluetun  | 2024-12-01T17:35:21Z DEBUG [firewall] /sbin/iptables --append OUTPUT -d 192.253.250.132 -o eth0 -p udp -m udp --dport 53 -j ACCEPT
gluetun  | 2024-12-01T17:35:21Z DEBUG [firewall] /sbin/iptables --append OUTPUT -o tun0 -j ACCEPT
gluetun  | 2024-12-01T17:35:21Z DEBUG [firewall] /sbin/ip6tables --append OUTPUT -o tun0 -j ACCEPT
gluetun  | 2024-12-01T17:35:21Z INFO [openvpn] OpenVPN 2.6.11 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD]
gluetun  | 2024-12-01T17:35:21Z INFO [openvpn] library versions: OpenSSL 3.3.2 3 Sep 2024, LZO 2.10
gluetun  | 2024-12-01T17:35:21Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]192.253.250.132:53
gluetun  | 2024-12-01T17:35:21Z INFO [openvpn] UDPv4 link local: (not bound)
gluetun  | 2024-12-01T17:35:21Z INFO [openvpn] UDPv4 link remote: [AF_INET]192.253.250.132:53
gluetun  | 2024-12-01T17:35:27Z INFO [healthcheck] program has been unhealthy for 6s: restarting VPN (healthcheck error: dialing: dial tcp4: lookup cloudflare.com on 1.1.1.1:53: write udp 172.18.0.2:37723->1.1.1.1:53: write: operation not permitted)
gluetun  | 2024-12-01T17:35:27Z INFO [healthcheck] 👉 See https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md
gluetun  | 2024-12-01T17:35:27Z INFO [healthcheck] DO NOT OPEN AN ISSUE UNLESS YOU READ AND TRIED EACH POSSIBLE SOLUTION
gluetun  | 2024-12-01T17:35:27Z INFO [vpn] stopping
gluetun  | 2024-12-01T17:35:27Z INFO [vpn] starting
gluetun  | 2024-12-01T17:35:27Z INFO [firewall] allowing VPN connection...
gluetun  | 2024-12-01T17:35:27Z INFO [openvpn] OpenVPN 2.6.11 x86_64-alpine-linux-musl [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD]
gluetun  | 2024-12-01T17:35:27Z INFO [openvpn] library versions: OpenSSL 3.3.2 3 Sep 2024, LZO 2.10
gluetun  | 2024-12-01T17:35:27Z INFO [openvpn] TCP/UDP: Preserving recently used remote address: [AF_INET]192.253.250.132:53
gluetun  | 2024-12-01T17:35:27Z INFO [openvpn] UDPv4 link local: (not bound)
gluetun  | 2024-12-01T17:35:27Z INFO [openvpn] UDPv4 link remote: [AF_INET]192.253.250.132:53

I tryed to use another DNS, another server, but nothing works. I use debug log level but I have not more informations about the issue :/

I tryed to ignore the health and connect a docker using the gluetun network but the connection failed.

Can you help me ?
Thanks.

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Purevpn unable to start a VPN connection (unhealthy) #2609

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Purevpn unable to start a VPN connection (unhealthy) #2609

deblockt Dec 1, 2024

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deblockt
Dec 1, 2024