Levoit Classic 300S not showing up in Home App

[dxa13]

Describe The Bug:
Hi! Trying to add a new Levoit "Classic 300S Ultrasonic Smart Humidifier"... but it does not show up in the Home App. The child bridge shows up, but no accessories are listed. My credentials are good, and the device is discovered. See log below. I also tried rebooting homebridge, force-quitting the Home app, and installing version 1.14.2-beta1 of the plug-in; same behavior. Any help would be appreciated!

To Reproduce:
Configure the plugin for new device.

Expected behavior:
I would expect the discovered device to show up in the Home app under the child bridge.

Logs:
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] Initializing LevoitHumidifiers platform...
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] Initializing child bridge 0E:10:9D:CA:71:A4
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] Launched child bridge with PID 2347
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] Loaded homebridge-levoit-humidifiers v1.14.1 child bridge successfully
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] [DEBUG]: [PLATFORM] Debug mode enabled
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] Connecting to the servers...
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] [DEBUG]: [START SESSION] Starting auth session...
[12/29/2024, 5:57:51 PM] [Levoit Humidifiers] [DEBUG]: [LOGIN] Logging in...
[12/29/2024, 5:57:51 PM] Homebridge v1.8.5 (HAP v0.12.3) (Levoit Humidifiers) is running on port 52869.
[12/29/2024, 5:57:52 PM] [Levoit Humidifiers] [DEBUG]: [LOGIN] Authentication was successful
[12/29/2024, 5:57:52 PM] [Levoit Humidifiers] Discovering devices...
[12/29/2024, 5:57:52 PM] [Levoit Humidifiers] [DEBUG]: [GET DEVICES] Device List -> JSON: [{"deviceRegion":"US","isOwner":true,"authKey":null,"deviceName":"Maia’s humidifier ","deviceImg":"https://image.vesync.com/defaultImages/user/LUH-A601S-AUSW.png","cid":"vsaqe5a2ca7417ab69fb2b2e21c972c3","deviceStatus":"on","connectionStatus":"online","connectionType":"WiFi+BTOnboarding+BTNotify","deviceType":"LUH-A601S-AUSW","type":"wifi-air","uuid":"20796b6a-0bc0-4a83-8894-23b1b51b2ec3","configModule":"VS_WFON_AHM_LUH-A601S-AUSW_US","macID":"94:54:c5:ca:64:7a","mode":null,"speed":null,"currentFirmVersion":null,"subDeviceNo":null,"subDeviceType":null,"deviceFirstSetupTime":"Dec 28, 2024 2:55:56 AM","subDeviceList":null,"extension":null,"deviceProp":null}]

Plugin Config:

{
"name": "Levoit Humidifiers",
"email": "private",
"password": "private",
"enableDebugMode": true,
"accessories": {
"humidity_sensor": true,
"mist": true,
"warm_mist": true,
"sleep_mode": true,
"display": true,
"night_light": true,
"auto_pro": true
},
"options": {
"showOffWhenDisconnected": false
},
"_bridge": {
"username": "0E:10:9D:CA:71:A4",
"port": 52869
},
"platform": "LevoitHumidifiers"

Screenshots:

Environment:

• Plugin Version: 1.14.1
• Homebridge Version: 1.8.5
• Node.js Version: 22.12.0
• NPM Version: 10.9.0
• Operating System: MacOS 15.2

[pschroeder89]

Seems like a cache issue. Could you try rebooting your Homebridge server and Homepods / AppleTV?

[pschroeder89]

I think I see the issue, is this an Australia model?

[dxa13]

Thanks for looking into this! Rebooting all my HomePod/AppleTVs had no effect. This humidifier was bought in the U.S. ~8 weeks ago, not sure how I could tell if it’s an Australia model.

[pschroeder89]

Thanks for the info! It should be working in 1.14.3

[dxa13]

I can confirm it works now, thanks for your help!