Actor image erase by jellyfin

[muttetjeff]

Hello, I manually added missing images of actors in jellyfin. It took me several weeks of work. Yesterday I realized that jellyfin had deleted many of them without my permission.
I think jellyfin does an automatic refresh of images in the background by searching on the internet. It then deletes these images if they are not available even if I added them myself.
Is there a way to protect my images while letting jellyfin search for images when I add new episodes.
Jellyfin is installed in 'container station' on my 'Qnap' server.
Luckily I had a backup of my actors on my pc. Thanks for any suggestions

[Oednerich]

right click on an actor and select "edit metadata", scroll down to the bottom and hit "Lock this item to prevent future changes" after adding the actor image.
at least that's what I do and my images haven't been overriden so far. of course it will stop syncing all other metadata for the actor too.
there are several sub-options if you don't tick the whole "lock this item", but none of the categories look like they relate to the actors image for me, but feel free to try them out and tell us your results.
all of this is just editing single actors, I don't know if there's a global setting for this.

screenshot

[muttetjeff]

thanks for the answer,
i had already locked the elements by checking this box but it did not work in the long term for me. In the meantime I disabled some background tasks. Especially those consisting of cleaning and optimizing the database. I have the latest version of jellyfin and normally the lock box should have worked. I was lucky to see the problem, because it took me weeks to update all my images, especially for the little-known actors...

[Oednerich]

thank you for clarifying. thats quite disturbing news, i will do a backup just in case. I'm going to look at some older stuff in the library to see if everything still checks out.

[Oednerich]

what version of jellyfin are you using? latest at the time of your comment was 10.9.11, just asking because pdulvps qnap package is still on 10.9.10 and this behavior might only surface on 10.9.11? because in my library with a lot of edited actors all is still well and unchanged and I have all the jellyfin jobs still running

[pdulvp]

Hi,
maybe would be better to post it on the jellyfin repository directly to have more visibility as it looks like a jellyfin issue, not qnap stuff.