Unable to setup API error

[jbob101]

This morning the integration failed to load. Is this an error with the integration of connectlife itself?

[justme871]

Same here

[alexdenton123]

Same its happening for me

[zedr32]

Same here unfortunatly

[illigtr]

This started for me too today. Same error message. Attempted a re-download from HACS. Attempted rebuild. Attempted HA services restart. Attempted HA Host reboot. Deleted integration and re-created hub. ALL FAILED, same error.

Checking the log shows this:
```Server error: GET https://connectlife.bapi.ovh/appliances resulted in a `500 Internal Server Error` response:

If one uses a browser to go to that address, one get this:

[leandroalbero]

I wish we could talk directly to the devices, clouds kinda suck

[jbob101]

This started for me too today. Same error message. Attempted a re-download from HACS. Attempted rebuild. Attempted HA services restart. Attempted HA Host reboot. Deleted integration and re-created hub. ALL FAILED, same error.

Checking the log shows this: ```Server error: GET https://connectlife.bapi.ovh/appliances resulted in a `500 Internal Server Error` response:

If one uses a browser to go to that address, one get this:

Interesting, your logs are different to mine, see below,
2025-01-20 08:25:00.119 WARNING (MainThread) [custom_components.connectlife.coordinator] ConnectLife API failed with 'Unexpected response: status=500', will try 2 more times
2025-01-20 08:26:00.636 WARNING (MainThread) [custom_components.connectlife.coordinator] ConnectLife API failed with 'Unexpected response: status=500', will try 1 more time

[dwlynch055]

same here. All down today

[exnewbieex]

Same here. Down for me since today morning

[c3hic]

Same here.

[catalynv]

All it's running back...

[leandroalbero]

Not for me, anyone else?

[justme871]

Still doesn't work. Same error

[porcodeucan]

still not working.
Here's the log:

---

Error setting up entry ConnectLife (*********il.com) for connectlife
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 640, in __async_setup_with_context
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/connectlife/init.py", line 40, in async_setup_entry
await coordinator.async_config_entry_first_refresh()
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 306, in async_config_entry_first_refresh
await self._async_refresh(
log_failures=False, raise_on_auth_failed=True, raise_on_entry_error=True
)
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 379, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/connectlife/coordinator.py", line 43, in _async_update_data
await self.api.get_appliances()
File "/usr/local/lib/python3.13/site-packages/connectlife/api.py", line 70, in get_appliances
appliances = await self.get_appliances_json()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/connectlife/api.py", line 78, in get_appliances_json
async with session.get(self.appliances_url, headers={
~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"User-Agent": "connectlife-api-connector 2.1.4",
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"X-Token": self._access_token
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
}) as response:
^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 1423, in aenter
self._resp: _RetType = await self._coro
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/client.py", line 728, in _request
await resp.start(conn)
File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 1055, in start
message, payload = await protocol.read() # type: ignore[union-attr]
^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/streams.py", line 668, in read
await self._waiter
asyncio.exceptions.CancelledError

[catalynv]

Yes, it's down again. 🙄

[leandroalbero]

It did work for a moment, according to statistics in hass

[cronjevh]

Mine is back now - I also had the Error 500, which then later changed to a more generic errors on the Custom Integration Page.

I did try to uninstall/reinstall the Integration as I thought something happened with the login token, still got the same error. I then restored my 3am backup for this morning ( as I didn't want to set up automations/helpers again ) - and everything worked fine after it started up again.

Either:

1. The problem was solved from the ConnectLife API side coincidentally on my backup restore
2. Whatever troubleshooting restarts and reloads I tried while the service was down, caused the integration to be in a bad state - and restoring the backup helped. YMMV

[porcodeucan]

looks like it's working again - no action required, just refreshing the dashboard. please check and report you all
thanks!

[catalynv]

Not sure if this is an integration problem or a server problem. In this moment it's working, but some time it's giving this error.

Registratore: custom_components.connectlife.coordinator
Fonte: custom_components/connectlife/coordinator.py:64
Integrazione: ConnectLife (documentazione, problemi)
Prima occorrenza: 11:25:13 (1 occorrenze)
Ultimo accesso: 11:25:13

ConnectLife API failed with 'Unexpected response: status=500', will try 2 more times

[oyvindwe]

This is a problem with the API. Except from improving the error handling a bit, not much to do about it.