My friend has not received an answer from GitHub Support: Ticket ID 2693772

[Vivienne-00]

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My friend (claudiu-sava) got disabled on 25. March without receiving an email notice or an explanation. The disable reasons are unclear. He created a support ticket asking about the reasons and he has not received an answer to his Ticket ID: 2693772. Can you please take action and investigate this problem?
Thank you in advance and best Regards.

[ThomasLaforge]

Same for my students... So bad
https://github.com/orgs/community/discussions/116740

[mathieuj2024]

Hello it's the same for me, I am waiting since 2 weeks, I got any answer. I had to create a new account just to write this message. I got this message on my account : You are marked as spam, and therefore cannot authorize a third party application. My Ticket number is #2723475. What happen to the Github support ?

[ebndev]

Hi @Vivienne-00,

This community is managed by GitHub employees, but it is not a support forum. You have done everything necessary on your end by opening a ticket on our Support page.

This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion and any duplicate discussions.

We appreciate your understanding!