Can't seem to get my application approved

[billigproton]

Hi everyone,

Hi everyone, I'm probably not the first one to have this issue, but I think I can't seem to find out what to do in my situation if I want to get my academic status approved. In the past, I got my academic status approved when I was enrolled at my previous school. Now, I put new academic email adress of my current school to my profile (BTW still didn't receive the verification email...) + I tried to upload my academic ID, but it showed the red box that the picture probably doesn't contain the ID of my current school (probably my old school still in the system). So, I can't get through the verification process and I honestly don't know what to do. Can anyone please help me? Thanks in advance!

[billigproton]

Is it a problem when the proof is not in English?

[samus-aran]

Hi @billigproton 👋

We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for.

I suspect that the academic email you're using is associated with another school. If you believe your applied school's details are incorrect please raise a ticket with Education support using the dropdown "My selected school has incorrect or incomplete information e.g. domains or campus location". 👍 All applications must go through GitHub Global Campus Student Application form. We are unable to provide manual reviews or upload links for individual applicants but we can review if the school details are accurate.

You should provide evidence to support if your school has additional academic domains, has changed its academic email issuing policy, or does not provide academic emails. Reach out to your institution's IT team for this.