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Subject: Connection Issue from PLC to KEPServerEX with Azure IoT Hub
Hello,
I'm reaching out to you because I'm currently experiencing a connection issue between my PLC, KEPServerEX, and Azure IoT Hub. Here's a summary of the situation:
Environment Configuration:
I have a PLC that I want to connect to KEPServerEX to retrieve data.
I have configured KEPServerEX to use the MQTT agent to transmit data to Azure IoT Hub.
Issue Encountered:
When attempting to establish the connection between KEPServerEX and Azure IoT Hub, I encounter an error stating "MQTT agent 'AZUREIOTHUB' failed to connect - reason: 'connect timed out'".I am seeking your assistance in resolving this issue. If you have any additional advice, specific checks to perform, or recommendations for resolving this connection error, I would greatly appreciate your guidance.
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Subject: Connection Issue from PLC to KEPServerEX with Azure IoT Hub
Hello,
I'm reaching out to you because I'm currently experiencing a connection issue between my PLC, KEPServerEX, and Azure IoT Hub. Here's a summary of the situation:
Environment Configuration:
I have a PLC that I want to connect to KEPServerEX to retrieve data.
I have configured KEPServerEX to use the MQTT agent to transmit data to Azure IoT Hub.
Issue Encountered:
When attempting to establish the connection between KEPServerEX and Azure IoT Hub, I encounter an error stating "MQTT agent 'AZUREIOTHUB' failed to connect - reason: 'connect timed out'".I am seeking your assistance in resolving this issue. If you have any additional advice, specific checks to perform, or recommendations for resolving this connection error, I would greatly appreciate your guidance.
Thank you very much for your help.
Best regards,
ARMAILI HOUDA
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