Passthrough API for override Payload? #9004
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AlexisGranja
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Hi, is there a way to send a direct payload to a channel using the send message API? For instance, in other custom project, I have the option to send a note in the chat with a plain text message + send a direct payload to WhatsApp, in order to utilize new WhatsApp features.
Example same function on Smooch by Zendesk https://docs.smooch.io/guide/whatsapp/#passthrough-api
Something like:
PD: I'm using the Agent Bots functionality.
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