Change existing domain

[thiagomendonca-eu]

Describe the bug

I performed the Self-Hosted installation from the AWS Marketplace and ran the command "sudo cwctl --webserver" to define a domain "chatwoot.domain.com" for my application and everything went correctly. However, I would like to change the domain to "chat.domain.com" and an error is occurring when executing "sudo cwctl --webserver". Would you like to know how to proceed? Thank you very much in advance!

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Do you wish to proceed? (yes or no): yes
Reading package lists... Done
Building dependency tree       
Reading state information... Done
nginx is already the newest version (1.18.0-0ubuntu1.4).
certbot is already the newest version (0.40.0-1ubuntu0.1).
nginx-full is already the newest version (1.18.0-0ubuntu1.4).
python3-certbot-nginx is already the newest version (0.40.0-0ubuntu0.1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   769  100   769    0     0   2546      0 --:--:-- --:--:-- --:--:--  2546
--2023-11-14 22:09:18--  https://raw.githubusercontent.com/chatwoot/chatwoot/develop/deployment/nginx_chatwoot.conf
Resolving raw.githubusercontent.com (raw.githubusercontent.com)... 185.199.109.133, 185.199.110.133, 185.199.111.133, ...
Connecting to raw.githubusercontent.com (raw.githubusercontent.com)|185.199.109.133|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1963 (1.9K) [text/plain]
Saving to: ‘nginx_chatwoot.conf.2’

nginx_chatwoot.conf.2                100%[======================================================================>]   1.92K  --.-KB/s    in 0s      

2023-11-14 22:09:18 (21.7 MB/s) - ‘nginx_chatwoot.conf.2’ saved [1963/1963]

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Error while running nginx -c /etc/nginx/nginx.conf -t.

nginx: [emerg] cannot load certificate "/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem": BIO_new_file() failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen('/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem','r') error:2006D080:BIO routines:BIO_new_file:no such file)
nginx: configuration file /etc/nginx/nginx.conf test failed

Could not choose appropriate plugin: The nginx plugin is not working; there may be problems with your existing configuration.
The error was: MisconfigurationError('Error while running nginx -c /etc/nginx/nginx.conf -t.\n\nnginx: [emerg] cannot load certificate "/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem": BIO_new_file() failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen(\'/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem\',\'r\') error:2006D080:BIO routines:BIO_new_file:no such file)\nnginx: configuration file /etc/nginx/nginx.conf test failed\n')
The nginx plugin is not working; there may be problems with your existing configuration.
The error was: MisconfigurationError('Error while running nginx -c /etc/nginx/nginx.conf -t.\n\nnginx: [emerg] cannot load certificate "/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem": BIO_new_file() failed (SSL: error:02001002:system library:fopen:No such file or directory:fopen(\'/etc/letsencrypt/live/chatwoot.domain.com/fullchain.pem\',\'r\') error:2006D080:BIO routines:BIO_new_file:no such file)\nnginx: configuration file /etc/nginx/nginx.conf test failed\n')

Some error has occured. Check '/var/log/chatwoot-setup.log' for details.

To Reproduce

1. Self-hosted
2. EC2 t3.medium instance from AWS Marketplace (https://www.chatwoot.com/docs/self-hosted/deployment/aws-marketplace).
3. Set a home domain with the command “sudo cwctl --webserver”
4. Try changing the domain with the same command.

Expected behavior

No response

Environment

Other [please specify in the description]

Cloud Provider

AWS

Platform

Browser

Operating system

No response

Browser and version

No response

Docker (if applicable)

No response

Additional context

No response

[kalebwd]

I reported the same months ago and it doesn't seem there is much desire to investigate/fix this issue.

[jordan26]

I too want to do this in order to clone into a new server and change the domain for testing purposes.

[pranavrajs]

@thiagodebugs We don't have an option to update these at the moment. @vishnu-narayanan This might be a good one to add to the cwctl command.

[outrank-james]

Same issue here after a slight name change

[outrank-james]

Any news on an update / fix for this - been trying to get this server working again but fail every time I try. Only way I can see it working again is to rebuild the virtual env