Unable to start Redis when trying to install chatwoot

[afunworm]

Describe the bug

This is the error I received:

Setting up redis-server (6:7.2.3-1rl1~jammy1) ...^M
Job for redis-server.service failed because the control process exited with error code.^M
See "systemctl status redis-server.service" and "journalctl -xeu redis-server.service" for details.^M
invoke-rc.d: initscript redis-server, action "start" failed.^M
● redis-server.service - Advanced key-value store^M
     Loaded: loaded (^[]8;;file://home/lib/systemd/system/redis-server.service^G/lib/systemd/system/redis-server.service^[]8;;^G; disabled; vendor preset: enabled)^M
     Active: activating (auto-restart) (Result: exit-code) since Sun 2023-11-05 00:53:02 PDT; 3ms ago^M
       Docs: ^[]8;;http://redis.io/documentation,^Ghttp://redis.io/documentation,^[]8;;^G^M
             ^[]8;;man:redis-server(1)^Gman:redis-server(1)^[]8;;^G^M
    Process: 59156 ExecStart=/usr/bin/redis-server /etc/redis/redis.conf ^[[0;1;31m(code=exited, status=1/FAILURE)^[[0m^M
   Main PID: 59156 (code=exited, status=1/FAILURE)^M
        CPU: 28ms^M
dpkg: error processing package redis-server (--configure):^M
 installed redis-server package post-installation script subprocess returned error exit status 1^M
Setting up postgresql-common (238) ...^M
Setting up postgresql-14 (14.9-0ubuntu0.22.04.1) ...^M
update-alternatives: using /usr/share/postgresql/14/man/man1/postmaster.1.gz to provide /usr/share/man/man1/postmaster.1.gz (postmaster.1.gz) in auto mode^M
Setting up postgresql-contrib (14+238) ...^M
Setting up postgresql (14+238) ...^M
Processing triggers for man-db (2.10.2-1) ...^M
Errors were encountered while processing:^M
 redis-server^M
E: Sub-process /usr/bin/dpkg returned an error code (1)

I tried different methods of installation, and removed Redis + chatwoot completely after each failure. I'm still not able to get chatwoot installation to get past this step.

Is there anything I can try?

Thank you.

To Reproduce

• Using Ubuntu Desktop 22.
• Trying to follow installation guide on Deployment Linux, as well as Deployment Ubuntu, always leads to the same error or Redis not being able to start.

Expected behavior

No response

Environment

Linux VM

Cloud Provider

None

Platform

None

Operating system

Ubuntu Desktop 22

Browser and version

No response

Docker (if applicable)

No response

Additional context

No response

[pranavrajs]

@afunworm Moving this to discussions since it is not clear whether this is an issue on the Chatwoot script. It seems like a problem with the underlying system. Do you have any additional services running at the same port?

[afunworm]

Hello.

No. I've tripled checks and made sure there was no service running on the same port of Redis, Postgres or Chatwoot.