Interactive Messages API Not working with Whatsapp #8140
gvargas9
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Feature Requests
Replies: 4 comments 1 reply
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+1 I'm using Twilio. Expected behaviour is to see the options available in WhatsApp |
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The support for the interactive messages is limited at the moment. Please see this section for more details. https://www.chatwoot.com/docs/product/others/interactive-messages/#supported-channels Moving this to discussions as it is not an issue, rather a feature request. |
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I'm using 360Dialog Whatsapp and behaviour is same. |
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Describe the bug
I have test all the payload samples as described here:
https://www.chatwoot.com/docs/product/others/interactive-messages#payload-samples
"content_type": "input_select". --> Works in WhatsApp
"content_type": "form" --> Does NOT work in WhastApp
"content_type":"cards" --> Does NOT work in WhatsApp
"content_type": "article" --> Does NOT Work in Whatsap
I am using self hosted (Docker - Version v3.1.1)
Only text described under "content": is shown.
To Reproduce
Follow samples as described here:
https://www.chatwoot.com/docs/product/others/interactive-messages#payload-samples
Expected behavior
No response
Environment
Docker
Cloud Provider
Other [please specify in the description]
Platform
Browser
Operating system
No response
Browser and version
No response
Docker (if applicable)
3.1.1
Additional context
No response
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