Chatwoot
How to create a new conversation in WhatsApp after a CSAT survey? #6798
Unanswered
adriantonatiu
asked this question in
Q&A
Replies: 0 comments
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
-
Hi!,
Can somebody point me in the right direction?
When a conversation in the WhatsApp channel has been marked as resolved, the user has answered the CSAT survey and then sends a new message, the conversation is reopened instead of creating a new one.
Thank you :D
Beta Was this translation helpful? Give feedback.
All reactions