WhatsApp Web via API Channels

[antoniomdk]

Hey guys, I have put together a small repo with a node service that adds support for Whatsapp Web via API channels.

https://github.com/antoniomdk/whatsapp-chatwoot

I'm working on improving the docs and adding fault tolerance so there are no missing messages if the WhatsApp worker is down.

The service also has /status and /qrcode endpoints that I call from a custom dashboard app to monitor the session.

The whatsApp-web.js library and my code itself are not production-ready and subject to change, so use it at your own risk, but feedback is much appreciated.

Cheers,

[joeenet]

Did you use node js?

[antoniomdk]

Yes, it is a node/typescript small server with whatsapp-web.js library.

[VSinghhh]

@antoniomdk A little curious: what was the reason you chose to implement WhatsApp Web as an API channel rather than use the build in functionality in chatwoot?

[antoniomdk]

Because Chatwoot WhatsApp integration is based on WhatsApp Cloud API, which requires creating a FB app, verifying it, and a couple of other steps. But most importantly, the phone number you use for WhatsApp Business API can't be used on the WhatsApp mobile app, which is a huge problem for my use case.

[VSinghhh]

Got it! Thank you for the clarification!

[ubeyou]

Hi, thanks for the amazing fork! i curious if it will pull existing app history into the chatwoot?