Instagram permissions getting rejected #6393
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choira-music
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Hello I'm requesting an approval for instagram_basic and instagram_manage_messages
I followed this guide #3397 (comment)
and recorded a screen-cast accordingly mentioned my use case but it is getting rejected.
Notes from your reviewer:
Hello team, at present the screencast is missing the demonstration of Story Mentions. Please take note that the contents of the Story Mention must be visible on the custom inbox app. However, story replies are not required.
Kindly ensure that the screencast and submission notes must both demonstrate and mention the following steps:
instagram_basic feedback
App rejected - Disallowed Use Case Details
We have determined that your app's use case for the requested permission is invalid or is not needed to support its core functionality.
Your app should only request for permissions that help enhance and build a solid user experience for your business and the end user. Please resolve this issue by removing or revising your app content for compliance before submitting for review.
If you believe your use case is valid, please consider submitting a revised screencast or notes that explains the following items:
instagram_manage_messages feedback
App rejected - App missing story mention support
During our review, we found that your screen recording and submission notes didn't fulfill the technical requirements for use of the Story mention. Your submission should show how users will respond to Story @mentions, including how media is delivered in the app.
To resolve this issue, make sure that your submission clearly shows how the Story @mention feature will function in your app.
But chatwoot doesn't support's delete message and story mention feature in instagram
please let me know which approach should i follow to get instagram running for production
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