Websocket - notifications only for conversations that assigned to the agent #5877
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sojan-official
Naomi1900
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When I open websocket for agent, I get notifications for all conversations in the inbox, |
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Answered by
sojan-official
Nov 16, 2022
Replies: 1 comment 2 replies
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Not at the moment. All updates required by the agent dashboard are pushed through the same WebSocket connection. You could filter the events and handle only the ones where the conversation assignee is that specific agent. |
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Not at the moment. All updates required by the agent dashboard are pushed through the same WebSocket connection. You could filter the events and handle only the ones where the conversation assignee is that specific agent.