Manual Installation Linux VM #5869

Rishabhh17 · 2022-11-16T05:30:06Z

Rishabhh17
Nov 16, 2022

Hello @pranavrajs @nithindavid @sojan-official I am doing the manual installation and after some time it shows me the error and in the logs it is showing me this. Afterall i am doing the fresh installation. How to fix this issue. Please consider i am new to Ruby.

The error in the logs>

The user chatwoot' is already a member of `rvm'.
rvm 1.29.12 (latest) by Michal Papis, Piotr Kuczynski, Wayne E. Seguin [https:// rvm.io]
Already installed ruby-3.0.4.
To reinstall use:

rvm reinstall ruby-3.0.4

Using /usr/local/rvm/gems/ruby-3.0.4
fatal: could not create work tree dir 'chatwoot': Permission denied
/usr/local/rvm/scripts/extras/bash_zsh_support/chpwd/function.sh: line 5: cd: ch atwoot: No such file or directory
fatal: not a git repository (or any of the parent directories): .git
Could not locate Gemfile
yarn install v1.22.19
warning Skipping preferred cache folder "/home/chatwoot/.cache/yarn" because it is not writable.
warning Selected the next writable cache folder in the list, will be "/tmp/.yarn -cache-1001".
info No lockfile found.
[1/4] Resolving packages...
[2/4] Fetching packages...
[3/4] Linking dependencies...
[4/4] Building fresh packages...
error Could not write file "/home/chatwoot/yarn-error.log": "EACCES: permission denied, open '/home/chatwoot/yarn-error.log'"
error An unexpected error occurred: "EACCES: permission denied, mkdir '/home/cha twoot/node_modules'".
info Visit https://yarnpkg.com/en/docs/cli/install for documentation about this command.
cp: cannot stat '.env.example': No such file or directory
sed: can't read .env: No such file or directory
sed: can't read .env: No such file or directory
sed: can't read .env: No such file or directory
sed: can't read .env: No such file or directory
sed: can't read .env: No such file or directory
sed: can't read .env: No such file or directory
-bash: line 19: .env: Permission denied
rake aborted!
No Rakefile found (looking for: rakefile, Rakefile, rakefile.rb, Rakefile.rb)
/usr/local/rvm/gems/ruby-3.0.4/gems/rake-13.0.6/exe/rake:27:in <top (required)> ' /usr/local/rvm/gems/ruby-3.0.4/bin/ruby_executable_hooks:22:in eval'
/usr/local/rvm/gems/ruby-3.0.4/bin/ruby_executable_hooks:22:in <main>' (See full trace by running task with --trace)

Answered by Rishabhh17

Nov 25, 2022

Instance type (c5.x large fix the issue.

View full answer

sojan-official · 2022-11-16T15:33:33Z

sojan-official
Nov 16, 2022
Maintainer

@Rishabhh17 could you link the docs which you are following?

3 replies

Rishabhh17 Nov 16, 2022
Author

Hi @sojan-official Sure, I am following this link Production Linux VM

After running the command ./install.sh --install, after step 6 it is showing me this above error.

sojan-official Nov 16, 2022
Maintainer

@vishnu-narayanan could you help ?

Rishabhh17 Nov 17, 2022
Author

Hello @vishnu-narayanan Can you please help. It will be a great help. @pranavrajs

vishnu-narayanan · 2022-11-17T09:12:45Z

vishnu-narayanan
Nov 17, 2022
Maintainer

@Rishabhh17 Are you rerunning the script on an existing installation? Could you share the output of the following?

lsb_release -a
cwctl --version

25 replies

Rishabhh17 Nov 17, 2022
Author

It used to work afaik. Microsoft disabled basic authentication in 0365 lately. We are working on enabling support for the newer way to authenticate but for now, you could try re-enabling basic authentication and try.

@vishnu-narayanan I have tested on SMTP test it is working fine but when I copied the same configuration in .env file it is not sending any mail.

vishnu-narayanan Nov 18, 2022
Maintainer

@vishnu-narayanan I have tested on SMTP test it is working fine but when I copied the same configuration in .env file it is not sending any mail.

What do the sidekiq logs say?

cwctl --logs worker

vishnu-narayanan Nov 18, 2022
Maintainer

@Rishabhh17 What is the instance type you are using when trying a fresh install?

??

Rishabhh17 Nov 18, 2022
Author

@vishnu-narayanan I have tested on SMTP test it is working fine but when I copied the same configuration in .env file it is not sending any mail.

What do the sidekiq logs say?
cwctl --logs worker

Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:24:48.846Z pid=526609 tid=dmhl WARN: ArgumentError: wrong authentication type false
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:24:48.846Z pid=526609 tid=dmhl WARN: /usr/local/rvm/rubies/ruby-3.0.4/lib/ruby/3.0.0/net/smtp.rb:807:in `check_auth_method'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/rubies/ruby-3.0.4/lib/ruby/3.0.0/net/smtp.rb:584:in `do_start'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/rubies/ruby-3.0.4/lib/ruby/3.0.0/net/smtp.rb:557:in `start'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:109:in `start_smtp_session'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:100:in `deliver!'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/mail-2.7.1/lib/mail/message.rb:2159:in `do_delivery'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/mail-2.7.1/lib/mail/message.rb:260:in `block in deliver'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/base.rb:559:in `block in deliver_mail'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:in `block in instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:in `instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/base.rb:557:in `deliver_mail'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/mail-2.7.1/lib/mail/message.rb:260:in `deliver'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/message_delivery.rb:119:in `block in deliver_now'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/rescuable.rb:17:in `handle_exceptions'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/message_delivery.rb:118:in `deliver_now'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/actionmailer-6.1.6.1/lib/action_mailer/mail_delivery_job.rb:23:in `perform'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/execution.rb:48:in `block in perform_now'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/i18n-1.11.0/lib/i18n.rb:322:in `with_locale'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/translation.rb:9:in `block (2 levels) in <module:Translation>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `instance_exec'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/core_ext/time/zones.rb:66:in `use_zone'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/timezones.rb:9:in `block (2 levels) in <module:Timezones>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `instance_exec'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:21:in `block in instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:in `block in instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications/instrumenter.rb:24:in `instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:in `instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:31:in `instrument'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:14:in `block (2 levels) in <module:Instrumentation>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `instance_exec'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/logging.rb:22:in `block in tag_logger'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:99:in `block in tagged'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:37:in `tagged'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:99:in `tagged'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/logging.rb:22:in `tag_logger'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/logging.rb:15:in `block (2 levels) in <module:Logging>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `instance_exec'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:137:in `run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/execution.rb:47:in `perform_now'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sentry-rails-5.3.1/lib/sentry/rails/active_job.rb:6:in `perform_now'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/execution.rb:25:in `block in execute'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/railtie.rb:47:in `block (4 levels) in <class:Railtie>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:72:in `block in wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:87:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:71:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/railtie.rb:46:in `block (3 levels) in <class:Railtie>'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `instance_exec'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:137:in `run_callbacks'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/execution.rb:23:in `execute'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activejob-6.1.6.1/lib/active_job/queue_adapters/sidekiq_adapter.rb:42:in `perform'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:196:in `execute_job'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:164:in `block (2 levels) in process'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:138:in `block in invoke'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sentry-sidekiq-5.3.1/lib/sentry/sidekiq/sentry_context_middleware.rb:7:in `call'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:140:in `block in invoke'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:143:in `invoke'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:163:in `block in process'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:136:in `block (6 levels) in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/job_retry.rb:114:in `local'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:135:in `block (5 levels) in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/rails.rb:14:in `block in call'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:72:in `block in wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:71:in `wrap'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/rails.rb:13:in `call'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:131:in `block (4 levels) in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:257:in `stats'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:126:in `block (3 levels) in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/job_logger.rb:13:in `call'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:125:in `block (2 levels) in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/job_retry.rb:81:in `global'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:124:in `block in dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/job_logger.rb:39:in `prepare'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:123:in `dispatch'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:162:in `process'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:78:in `process_one'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:68:in `run'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/util.rb:56:in `watchdog'
Nov 18 12:24:48 ip-172-31-29-153 chatwoot-worker.1[526609]: /usr/local/rvm/gems/ruby-3.0.4/gems/sidekiq-6.4.2/lib/sidekiq/util.rb:65:in `block in safe_thread'
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.073Z pid=526609 tid=dmj9 class=TriggerScheduledItemsJob jid=684f86a7a0d62a3e10743f53 INFO: start
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.074015 #526609]  INFO -- : [ActiveJob] Enqueued TriggerScheduledItemsJob (Job ID: 82d30ef0-5293-4a52-83e3-87bec954d2a8) to Sidekiq(scheduled_jobs)
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.074554 #526609]  INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [82d30ef0-5293-4a52-83e3-87bec954d2a8] Performing TriggerScheduledItemsJob (Job ID: 82d30ef0-5293-4a52-83e3-87bec954d2a8) from Sidekiq(scheduled_jobs) enqueued at 2022-11-18T12:25:04Z
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.078Z pid=526609 tid=doq9 class=Inboxes::FetchImapEmailInboxesJob jid=2cf9ecf6623ae73ff6fdd6a5 INFO: start
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.078876 #526609]  INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: ede9cda5-7db9-461b-9a1c-9fc00716259a) to Sidekiq(scheduled_jobs)
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.079217 #526609]  INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [ede9cda5-7db9-461b-9a1c-9fc00716259a] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: ede9cda5-7db9-461b-9a1c-9fc00716259a) from Sidekiq(scheduled_jobs) enqueued at 2022-11-18T12:25:04Z
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.083460 #526609]  INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [ede9cda5-7db9-461b-9a1c-9fc00716259a] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: ede9cda5-7db9-461b-9a1c-9fc00716259a) from Sidekiq(scheduled_jobs) in 3.76ms
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.083Z pid=526609 tid=doq9 class=Inboxes::FetchImapEmailInboxesJob jid=2cf9ecf6623ae73ff6fdd6a5 elapsed=0.005 INFO: done
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.084Z pid=526609 tid=dmkl class=Conversations::ReopenSnoozedConversationsJob jid=f99f3b08f903540f64473c8d INFO: start
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.084863 #526609]  INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [82d30ef0-5293-4a52-83e3-87bec954d2a8] Enqueued Conversations::ReopenSnoozedConversationsJob (Job ID: 702e4c2c-2008-4fcf-92d7-133419474195) to Sidekiq(low)
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.085196 #526609]  INFO -- : [ActiveJob] [Conversations::ReopenSnoozedConversationsJob] [702e4c2c-2008-4fcf-92d7-133419474195] Performing Conversations::ReopenSnoozedConversationsJob (Job ID: 702e4c2c-2008-4fcf-92d7-133419474195) from Sidekiq(low) enqueued at 2022-11-18T12:25:04Z
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.085Z pid=526609 tid=dm5l class=Account::ConversationsResolutionSchedulerJob jid=497631ecda7d26c0df20c27b INFO: start
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.086178 #526609]  INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [82d30ef0-5293-4a52-83e3-87bec954d2a8] Enqueued Account::ConversationsResolutionSchedulerJob (Job ID: 52ce8918-8445-423f-b6fc-0180d5ba64d7) to Sidekiq(scheduled_jobs)
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.086485 #526609]  INFO -- : [ActiveJob] [Account::ConversationsResolutionSchedulerJob] [52ce8918-8445-423f-b6fc-0180d5ba64d7] Performing Account::ConversationsResolutionSchedulerJob (Job ID: 52ce8918-8445-423f-b6fc-0180d5ba64d7) from Sidekiq(scheduled_jobs) enqueued at 2022-11-18T12:25:04Z
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.087Z pid=526609 tid=dou5 class=Channels::Whatsapp::TemplatesSyncSchedulerJob jid=23e0e301fbf71bcd714aeaba INFO: start
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.088395 #526609]  INFO -- : [ActiveJob] [Channels::Whatsapp::TemplatesSyncSchedulerJob] [51541493-d7f0-4349-813f-79ebd0f13dac] Performing Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 51541493-d7f0-4349-813f-79ebd0f13dac) from Sidekiq(low) enqueued at 2022-11-18T12:25:04Z
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.087060 #526609]  INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [82d30ef0-5293-4a52-83e3-87bec954d2a8] Enqueued Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 51541493-d7f0-4349-813f-79ebd0f13dac) to Sidekiq(low)
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.089773 #526609]  INFO -- : [ActiveJob] [TriggerScheduledItemsJob] [82d30ef0-5293-4a52-83e3-87bec954d2a8] Performed TriggerScheduledItemsJob (Job ID: 82d30ef0-5293-4a52-83e3-87bec954d2a8) from Sidekiq(scheduled_jobs) in 14.87ms
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.090Z pid=526609 tid=dmj9 class=TriggerScheduledItemsJob jid=684f86a7a0d62a3e10743f53 elapsed=0.016 INFO: done
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.095647 #526609]  INFO -- : [ActiveJob] [Conversations::ReopenSnoozedConversationsJob] [702e4c2c-2008-4fcf-92d7-133419474195] Performed Conversations::ReopenSnoozedConversationsJob (Job ID: 702e4c2c-2008-4fcf-92d7-133419474195) from Sidekiq(low) in 9.82ms
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.095Z pid=526609 tid=dmkl class=Conversations::ReopenSnoozedConversationsJob jid=f99f3b08f903540f64473c8d elapsed=0.011 INFO: done
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.103700 #526609]  INFO -- : [ActiveJob] [Account::ConversationsResolutionSchedulerJob] [52ce8918-8445-423f-b6fc-0180d5ba64d7] Performed Account::ConversationsResolutionSchedulerJob (Job ID: 52ce8918-8445-423f-b6fc-0180d5ba64d7) from Sidekiq(scheduled_jobs) in 16.32ms
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.103Z pid=526609 tid=dm5l class=Account::ConversationsResolutionSchedulerJob jid=497631ecda7d26c0df20c27b elapsed=0.018 INFO: done
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:25:04.110706 #526609]  INFO -- : [ActiveJob] [Channels::Whatsapp::TemplatesSyncSchedulerJob] [51541493-d7f0-4349-813f-79ebd0f13dac] Performed Channels::Whatsapp::TemplatesSyncSchedulerJob (Job ID: 51541493-d7f0-4349-813f-79ebd0f13dac) from Sidekiq(low) in 22.07ms
Nov 18 12:25:04 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:25:04.110Z pid=526609 tid=dou5 class=Channels::Whatsapp::TemplatesSyncSchedulerJob jid=23e0e301fbf71bcd714aeaba elapsed=0.024 INFO: done
Nov 18 12:26:03 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:26:03.133Z pid=526609 tid=dmb5 class=Inboxes::FetchImapEmailInboxesJob jid=484380e3101d5d5c28018bd3 INFO: start
Nov 18 12:26:03 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:26:03.134090 #526609]  INFO -- : [ActiveJob] Enqueued Inboxes::FetchImapEmailInboxesJob (Job ID: 219e1cec-912f-42f6-bee2-d97538533bb5) to Sidekiq(scheduled_jobs)
Nov 18 12:26:03 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:26:03.134525 #526609]  INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [219e1cec-912f-42f6-bee2-d97538533bb5] Performing Inboxes::FetchImapEmailInboxesJob (Job ID: 219e1cec-912f-42f6-bee2-d97538533bb5) from Sidekiq(scheduled_jobs) enqueued at 2022-11-18T12:26:03Z
Nov 18 12:26:03 ip-172-31-29-153 chatwoot-worker.1[526609]: I, [2022-11-18T12:26:03.136923 #526609]  INFO -- : [ActiveJob] [Inboxes::FetchImapEmailInboxesJob] [219e1cec-912f-42f6-bee2-d97538533bb5] Performed Inboxes::FetchImapEmailInboxesJob (Job ID: 219e1cec-912f-42f6-bee2-d97538533bb5) from Sidekiq(scheduled_jobs) in 2.02ms
Nov 18 12:26:03 ip-172-31-29-153 chatwoot-worker.1[526609]: 2022-11-18T12:26:03.137Z pid=526609 tid=dmb5 class=Inboxes::FetchImapEmailInboxesJob jid=484380e3101d5d5c28018bd3 elapsed=0.003 INFO: done

@vishnu-narayanan

Rishabhh17 Nov 18, 2022
Author

@Rishabhh17 What is the instance type you are using when trying a fresh install?

??
It is c4.xlarge, @vishnu-narayanan

Rishabhh17 · 2022-11-25T08:38:39Z

Rishabhh17
Nov 25, 2022
Author

Instance type (c5.x large fix the issue.

0 replies

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Manual Installation Linux VM #5869

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Chatwoot

Manual Installation Linux VM #5869

Rishabhh17 Nov 16, 2022

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