Chatwoot
SMTP ISSUE with sendgrid smtp setup #5437
Replies: 2 comments 3 replies
-
|
Please check the error message. Verify whether the |
Beta Was this translation helpful? Give feedback.
-
|
Its verified.But getting same error. |
Beta Was this translation helpful? Give feedback.
-
|
did you find soution. @Anim12 ? |
Beta Was this translation helpful? Give feedback.
-
|
Hi guys I'm facing this problem. How can I resolve? I have already applied domain validation in I sendgrid. But the problem continues.
help! |
Beta Was this translation helpful? Give feedback.
-
|
Did you do work? how? thanks... |
Beta Was this translation helpful? Give feedback.
-
I am facing issue
->while smtp setup with sendgrid
->Not able to connect twitter account getting error occured
->And error message service unavailable after connecting facebook
->Telegram Channel not receiving bot message.
2022-09-15T04:48:21.749Z pid=1 tid=2evt class=ActionMailer::MailDeliveryJob jid=aa539a1bceb50486a4d11ec3 elapsed=0.852 INFO: fail
2022-09-15T04:48:21.749Z pid=1 tid=2evt WARN: {"context":"Job raised exception","job":{"retry":true,"queue":"mailers","class":"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper","wrapped":"ActionMailer::MailDeliveryJob","args":[{"job_class":"ActionMailer::MailDeliveryJob","job_id":"ba8b991d-abbd-484f-96ce-412140625ffb","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["Devise::Mailer","reset_password_instructions","deliver_now",{"params":{"account":null,"_aj_symbol_keys":["account"]},"args":[{"_aj_globalid":"gid://chatwoot/User/5"},"sSqBvBXKx4s2kxgLuts1",{"client_config":"default","_aj_symbol_keys":["client_config"]}],"_aj_ruby2_keywords":["params","args"]}],"executions":0,"exception_executions":{},"locale":"en","timezone":"UTC","enqueued_at":"2022-09-15T04:47:38Z"}],"jid":"aa539a1bceb50486a4d11ec3","created_at":1663217258.8655543,"enqueued_at":1663217300.897018,"error_message":"550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements\n","error_class":"Net::SMTPFatalError","failed_at":1663217260.1350918,"retry_count":1,"retried_at":1663217278.9257562},"jobstr":"{"retry":true,"queue":"mailers","class":"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper","wrapped":"ActionMailer::MailDeliveryJob","args":[{"job_class":"ActionMailer::MailDeliveryJob","job_id":"ba8b991d-abbd-484f-96ce-412140625ffb","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["Devise::Mailer","reset_password_instructions","deliver_now",{"params":{"account":null,"_aj_symbol_keys":["account"]},"args":[{"_aj_globalid":"gid://chatwoot/User/5"},"sSqBvBXKx4s2kxgLuts1",{"client_config":"default","_aj_symbol_keys":["client_config"]}],"_aj_ruby2_keywords":["params","args"]}],"executions":0,"exception_executions":{},"locale":"en","timezone":"UTC","enqueued_at":"2022-09-15T04:47:38Z"}],"jid":"aa539a1bceb50486a4d11ec3","created_at":1663217258.8655543,"enqueued_at":1663217300.897018,"error_message":"550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements\n","error_class":"Net::SMTPFatalError","failed_at":1663217260.1350918,"retry_count":1,"retried_at":1663217278.9257562}"}
2022-09-15T04:48:21.749Z pid=1 tid=2evt WARN: Net::SMTPFatalError: 550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements
2022-09-15T04:48:21.749Z pid=1 tid=2evt WARN: /usr/local/lib/ruby/3.0.0/net/smtp.rb:1003:in
check_response' /usr/local/lib/ruby/3.0.0/net/smtp.rb:948:indata'/usr/local/lib/ruby/3.0.0/net/smtp.rb:699:in
block in send_message' /usr/local/lib/ruby/3.0.0/net/smtp.rb:891:inrcptto_list'/usr/local/lib/ruby/3.0.0/net/smtp.rb:699:in
send_message' /gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp_connection.rb:54:indeliver!'/gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:101:in
block in deliver!' /usr/local/lib/ruby/3.0.0/net/smtp.rb:558:instart'/gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:109:in
start_smtp_session' /gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/network/delivery_methods/smtp.rb:100:indeliver!'/gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/message.rb:2159:in
do_delivery' /gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/message.rb:260:inblock in deliver'/gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/base.rb:559:in
block in deliver_mail' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:inblock in instrument'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications/instrumenter.rb:24:in
instrument' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:ininstrument'/gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/base.rb:557:in
deliver_mail' /gems/ruby/3.0.0/gems/mail-2.7.1/lib/mail/message.rb:260:indeliver'/gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/message_delivery.rb:119:in
block in deliver_now' /gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/rescuable.rb:17:inhandle_exceptions'/gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/message_delivery.rb:118:in
deliver_now' /gems/ruby/3.0.0/gems/actionmailer-6.1.6.1/lib/action_mailer/mail_delivery_job.rb:23:inperform'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/execution.rb:48:in
block in perform_now' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:117:inblock in run_callbacks'/gems/ruby/3.0.0/gems/i18n-1.11.0/lib/i18n.rb:322:in
with_locale' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/translation.rb:9:inblock (2 levels) in module:Translation'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in
instance_exec' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:inblock in run_callbacks'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/core_ext/time/zones.rb:66:in
use_zone' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/timezones.rb:9:inblock (2 levels) in module:Timezones'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in
instance_exec' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:inblock in run_callbacks'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:21:in
block in instrument' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:inblock in instrument'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications/instrumenter.rb:24:in
instrument' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/notifications.rb:203:ininstrument'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:31:in
instrument' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/instrumentation.rb:14:inblock (2 levels) in module:Instrumentation'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in
instance_exec' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:inblock in run_callbacks'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/logging.rb:22:in
block in tag_logger' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:99:inblock in tagged'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:37:in
tagged' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/tagged_logging.rb:99:intagged'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/logging.rb:22:in
tag_logger' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/logging.rb:15:inblock (2 levels) in module:Logging'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in
instance_exec' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:inblock in run_callbacks'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:137:in
run_callbacks' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/execution.rb:47:inperform_now'/gems/ruby/3.0.0/gems/sentry-rails-5.3.1/lib/sentry/rails/active_job.rb:6:in
perform_now' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/execution.rb:25:inblock in execute'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:117:in
block in run_callbacks' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/railtie.rb:47:inblock (4 levels) in class:Railtie'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:in
wrap' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:72:inblock in wrap'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:87:in
wrap' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:71:inwrap'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/railtie.rb:46:in
block (3 levels) in <class:Railtie>' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:ininstance_exec'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:126:in
block in run_callbacks' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/callbacks.rb:137:inrun_callbacks'/gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/execution.rb:23:in
execute' /gems/ruby/3.0.0/gems/activejob-6.1.6.1/lib/active_job/queue_adapters/sidekiq_adapter.rb:42:inperform'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:196:in
execute_job' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:164:inblock (2 levels) in process'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:138:in
block in invoke' /gems/ruby/3.0.0/gems/sentry-sidekiq-5.3.1/lib/sentry/sidekiq/sentry_context_middleware.rb:7:incall'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:140:in
block in invoke' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/middleware/chain.rb:143:ininvoke'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:163:in
block in process' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:136:inblock (6 levels) in dispatch'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/job_retry.rb:114:in
local' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:135:inblock (5 levels) in dispatch'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/rails.rb:14:in
block in call' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:inwrap'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:72:in
block in wrap' /gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/execution_wrapper.rb:91:inwrap'/gems/ruby/3.0.0/gems/activesupport-6.1.6.1/lib/active_support/reloader.rb:71:in
wrap' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/rails.rb:13:incall'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:131:in
block (4 levels) in dispatch' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:257:instats'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:126:in
block (3 levels) in dispatch' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/job_logger.rb:13:incall'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:125:in
block (2 levels) in dispatch' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/job_retry.rb:81:inglobal'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:124:in
block in dispatch' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/job_logger.rb:39:inprepare'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:123:in
dispatch' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:162:inprocess'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:78:in
process_one' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/processor.rb:68:inrun'/gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/util.rb:56:in
watchdog' /gems/ruby/3.0.0/gems/sidekiq-6.4.2/lib/sidekiq/util.rb:65:inblock in safe_thread'Beta Was this translation helpful? Give feedback.
All reactions