Chatwoot
Internal Chat #5121
chandlercoven
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Feature Requests
Internal Chat
#5121
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@chandlercoven Currently, Chatwoot doesn't support internal chat apart from private notes with |
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I agree, this would be a way to improve collaboration for the support team, or the internal team |
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@chandlercoven did you find a workaround to mange internal chat ? |
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Does anyone know if Chatwoot has the functionality of an internal chat between agents? So that agents can message each other internally for collaboration? The only function that I am seeing is the private note with the @ to another agent for collaborating on a specific customer. It would seem that this would also serve as a great internal chat tool but I don't see any ability to do that.
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