Chatwoot
Knowledge Base (how to reduce chat request) #4608
casualmatt
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Feature Requests
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just see in an issue open 5h a go with the confirmation of this feature coming in to chatwoot. |
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Yes, this is an upcoming feature. |
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Hello to all,
what i see missing in Chatwoot is a self service area for the customer that is looking for information, and to reduce the repetitive request a Knowledge Base addition to the chat widget could be a easy and simple fix to repetitive request.
What you think?
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