AWS SMTP not working #1451

azbub · 2020-11-24T17:59:48Z

azbub
Nov 24, 2020

Describe the bug

Running a fresh chatwoot installation on top of CapRover.
Adding ENV variables to woot-web and woot-worker to setup the SMTP server.

MAILER_SENDER_EMAIL=email-smtp.us-east-1.amazonaws.com
[email protected]
SMTP_USERNAME=USERNAME
SMTP_PASSWORD=PWD

I am expecting an email to be sent whenever I add a new Agent, however nothing is being sent, I am watching AWS SNS email stats and nothing on that dashboard either.

PS : the Administrator account I created is "Pending verification".

pranavrajs · 2020-11-24T18:53:02Z

pranavrajs
Nov 24, 2020
Maintainer

@azbub Can you please share the worker logs?

5 replies

vandijks Nov 29, 2020

I am running into the same issue as @azbub although I think that @azbub switched his SMTP server and mail address in the ENV variables. I am completely new to Chatwoot and just deployed it via CapRover on a DigitalOcean instance. The Chatwoot app seems to work fin but I cannot get my accounts verified as e-mail will not send.

I am also using Amazon AWS SES and created a new SMTP account.

I did double check if the e-mail in MAILER_SENDER_EMAIL=hello@ has been verified in AWS SES. Which Is the case:
Status: | verified / You can send email from this address.

I did add the variables to both the web and worker app:

MAILER_SENDER_EMAIL=hello@
SMTP_ADDRESS=email-smtp.eu-central-1.amazonaws.com
SMTP_USERNAME=*****
SMTP_PASSWORD=*****

Amazon SES SMTP requires TLS (https://docs.aws.amazon.com/ses/latest/DeveloperGuide/send-email-smtp-software-package.html) so I did also try to add:
SMTP_ENABLE_STARTTLS_AUTO=true
SMTP_PORT=587

But that makes not difference. Lastly I tried just SMTP_PORT=465. Also no luck.

I did also check the solution mentioned below, but that seems specific to Heroku. Given the logs I assume the worker app is running does not need to be exposed to the web.

Edit: added a bit of the worker log. I see some references to ActionMailer where is says: "error_message" :"Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set :only_path to true",

2020 -11 - 29T19 :00 :49.247600578Z / gems / ruby / 2.7.0 / gems / sidekiq -6.1.1 / lib / sidekiq / util.rb :15 :in watchdog ' 2020-11-29T19:00:49.247604373Z /gems/ruby/2.7.0/gems/sidekiq-6.1.1/lib/sidekiq/util.rb:24:in block in safe_thread ' 2020 -11 - 29T19 :00 :49.248541622Z 2020 -11 - 29T19 :00 :49.248Z pid = 1 tid = 2xbp class = ActionMailer::MailDeliveryJob jid = 5843b50bb04de67a4af03573 elapsed = 0.012 INFO: fail 2020 -11 - 29T19 :00 :49.248786200Z 2020 -11 - 29T19 :00 :49.248Z pid = 1 tid = 2xbp WARN: { "context" :"Job raised exception",
"job": { "retry" :true,
"queue" :"mailers",
"class" :"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper",
"wrapped" :"ActionMailer::MailDeliveryJob",
"args" :[{"job_class":"ActionMailer::MailDeliveryJob","job_id":"625e615d-0b76-4bbb-9730-72184aa8a45a","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["Devise::Mailer","reset_password_instructions","deliver_now",{"args":[{"_aj_globalid":"gid://chatwoot/User/2"},"svZ83h5WLuyo9yf3jF4F",{"client_config":"default","_aj_symbol_keys":["client_config"] } ],
"_aj_ruby2_keywords" :["args"] } ],
"executions" :0,
"exception_executions": { },
"locale" :"en",
"timezone" :"UTC",
"enqueued_at" :"2020-11-29T18:54:44Z" } ],
"jid" :"5843b50bb04de67a4af03573",
"created_at" :1606676084.0776248,
"enqueued_at" :1606676449.2358909,
"error_message" :"Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set :only_path to true",
"error_class" :"ActionView::Template::Error",
"failed_at" :1606676084.1023085,
"retry_count" :3,
"retried_at" :1606676268.7291527 },
"jobstr" :"{"retry":true,"queue":"mailers","class":"ActiveJob::QueueAdapters::SidekiqAdapter::JobWrapper","wrapped":"ActionMailer::MailDeliveryJob","args":[{"job_class":"ActionMailer::MailDeliveryJob","job_id":"625e615d-0b76-4bbb-9730-72184aa8a45a","provider_job_id":null,"queue_name":"mailers","priority":null,"arguments":["Devise::Mailer","reset_password_instructions","deliver_now",{"args":[{"_aj_globalid":"gid://chatwoot/User/2"},"svZ83h5WLuyo9yf3jF4F",{"client_config":"default","_aj_symbol_keys":["client_config"]}],"_aj_ruby2_keywords":["args"]}],"executions":0,"exception_executions":{},"locale":"en","timezone":"UTC","enqueued_at":"2020-11-29T18:54:44Z"}],"jid":"5843b50bb04de67a4af03573","created_at":1606676084.0776248,"enqueued_at":1606676449.2358909,"error_message":"Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set :only_path to true","error_class":"ActionView::Template::Error","failed_at":1606676084.1023085,"retry_count":3,"retried_at":1606676268.7291527}" } 2020 -11 - 29T19 :00 :49.248980249Z 2020 -11 - 29T19 :00 :49.248Z pid = 1 tid = 2xbp WARN: ActionView::Template::Error: Missing host to link to ! Please provide the :host parameter,
set default_url_options [:host],
or
set :only_path to true 2020 -11 - 29T19 :00 :49.249174043Z 2020 -11 - 29T19 :00 :49.249Z pid = 1 tid = 2xbp WARN: / gems / ruby / 2.7.0 / gems / actionpack -6.0.3.4 / lib / action_dispatch / http / url.rb :63 :in full_url_for' 2020 -11 - 29T19 :00 :49.249183561Z / gems / ruby / 2.7.0 / gems / actionpack -6.0.3.4 / lib / action_dispatch / http / url.rb :53 :in url_for '

azbub Nov 29, 2020
Author

I did try both cases where SMTP_ADDRESS = email-smtp.us-east-1.amazonaws.com.

pranavrajs Dec 1, 2020
Maintainer

Missing host to link to! Please provide the :host parameter, set default_url_options[:host], or set

This means that you have not set FRONTEND_URL env variable. Please set FRONTEND_URL to the domain/subdomain name at which you are using Chatwoot.

So if you are using chatwoot at chatwoot.yourdomain.com, please set FRONTEND_URL=https://chatwoot.yourdomain.com

@azbub @vandijks

antpb Dec 2, 2020

I'm on this same path :) Having the same issue using SES. Been through the troubleshooting above and still not working after setting FRONTEND_URL.
My CapRover setup is on an EC2. I also tried sendgrid and mailgun with the same results of not being able to send emails.

I manually activated my user so I wasnt locked out and have been using the forgot password link to test if the email is working. Is this the best way to initiate an email?

sojan-official Jun 24, 2021
Maintainer

@antpb When adding environment variables in your caprover, you will have to add them separately in both the rails server and worker groups

fiantinangon · 2020-11-27T02:03:14Z

fiantinangon
Nov 27, 2020

i've experince same issue with this env :

MAILER_SENDER_EMAIL=[email protected]
SMTP_ADDRESS=smtp-relay.sendinblue.com
SMTP_USERNAME=USERNAME
SMTP_PASSWORD=PWD

0 replies

pranavrajs · 2020-11-27T08:06:10Z

pranavrajs
Nov 27, 2020
Maintainer

@fiantinangon Can you see if the SMTP_PORT variable is correct? By default, it takes 587. I'm not sure that is the case with sendinblue.

1 reply

azbub Nov 29, 2020
Author

AWS SMTP port is the default one, I did enforce it without success.

fiantinangon · 2020-11-27T09:01:15Z

fiantinangon
Nov 27, 2020

hi @pranavrajs , yap i also set port 587 on env variable,

0 replies

pranavrajs · 2020-11-27T09:03:42Z

pranavrajs
Nov 27, 2020
Maintainer

@fiantinangon Can you please share the logs?

0 replies

fiantinangon · 2020-11-27T09:07:20Z

fiantinangon
Nov 27, 2020

@pranavrajs

2020-11-27T09:04:29.396109+00:00 app[web.1]: I, [2020-11-27T09:04:29.396039 #4]  INFO -- : [570ae092-da2d-4ca9-8a3d-83f4bb26ec82] Started GET "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:04:29 +0000
2020-11-27T09:04:29.396202+00:00 app[web.1]: E, [2020-11-27T09:04:29.396136 #4] ERROR -- : [570ae092-da2d-4ca9-8a3d-83f4bb26ec82] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:04:29.396265+00:00 app[web.1]: E, [2020-11-27T09:04:29.396215 #4] ERROR -- : [570ae092-da2d-4ca9-8a3d-83f4bb26ec82] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:04:29.396336+00:00 app[web.1]: I, [2020-11-27T09:04:29.396288 #4]  INFO -- : [570ae092-da2d-4ca9-8a3d-83f4bb26ec82] Finished "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:04:29 +0000
2020-11-27T09:04:30.224317+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=691ea897-f6c8-4d6a-9819-e05cef446529 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=10ms status=404 bytes=202 protocol=http
2020-11-27T09:04:30.265550+00:00 app[web.1]: I, [2020-11-27T09:04:30.265463 #4]  INFO -- : [691ea897-f6c8-4d6a-9819-e05cef446529] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:04:30 +0000
2020-11-27T09:04:30.266095+00:00 app[web.1]: I, [2020-11-27T09:04:30.266044 #4]  INFO -- : [691ea897-f6c8-4d6a-9819-e05cef446529] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:04:30 +0000
2020-11-27T09:04:30.266180+00:00 app[web.1]: E, [2020-11-27T09:04:30.266134 #4] ERROR -- : [691ea897-f6c8-4d6a-9819-e05cef446529] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:04:30.266242+00:00 app[web.1]: E, [2020-11-27T09:04:30.266197 #4] ERROR -- : [691ea897-f6c8-4d6a-9819-e05cef446529] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:04:30.266308+00:00 app[web.1]: I, [2020-11-27T09:04:30.266267 #4]  INFO -- : [691ea897-f6c8-4d6a-9819-e05cef446529] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:04:30 +0000
2020-11-27T09:04:57.180606+00:00 app[web.1]: I, [2020-11-27T09:04:57.180511 #4]  INFO -- : [04ed7b07-0149-41d5-9853-185a61785dcd] Started GET "/" for 162.158.165.32 at 2020-11-27 09:04:57 +0000
2020-11-27T09:04:57.181789+00:00 app[web.1]: I, [2020-11-27T09:04:57.181720 #4]  INFO -- : [04ed7b07-0149-41d5-9853-185a61785dcd] Processing by DashboardController#index as HTML
2020-11-27T09:04:57.193888+00:00 app[web.1]: I, [2020-11-27T09:04:57.193813 #4]  INFO -- : [04ed7b07-0149-41d5-9853-185a61785dcd]   Rendering dashboard/index.html.erb within layouts/vueapp
2020-11-27T09:04:57.194368+00:00 app[web.1]: I, [2020-11-27T09:04:57.194308 #4]  INFO -- : [04ed7b07-0149-41d5-9853-185a61785dcd]   Rendered dashboard/index.html.erb within layouts/vueapp (Duration: 0.4ms | Allocations: 81)
2020-11-27T09:04:57.201346+00:00 app[web.1]: I, [2020-11-27T09:04:57.201280 #4]  INFO -- : [04ed7b07-0149-41d5-9853-185a61785dcd] Completed 200 OK in 19ms (Views: 8.4ms | Allocations: 3043)
2020-11-27T09:04:57.160738+00:00 heroku[router]: at=info method=GET path="/" host=demo-scarlet.dixer.id request_id=04ed7b07-0149-41d5-9853-185a61785dcd fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=0ms service=24ms status=200 bytes=5109 protocol=http
2020-11-27T09:04:57.754701+00:00 heroku[router]: at=info method=GET path="/packs/js/application-63e30959a3ec540a5926.js" host=demo-scarlet.dixer.id request_id=0d35f4be-28a3-4d91-b138-15e6ee9f6664 fwd="118.137.44.247,162.158.167.43" dyno=web.1 connect=1ms service=2ms status=304 bytes=62 protocol=http
2020-11-27T09:04:57.765015+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=37a45030-4fd3-40ec-9ca6-2358e0cd5912 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=5ms status=404 bytes=202 protocol=http
2020-11-27T09:04:57.752055+00:00 heroku[router]: at=info method=GET path="/packs/css/application-212ba74a.css" host=demo-scarlet.dixer.id request_id=e4ba175b-9b0f-4240-a4ea-498f2c0d9e03 fwd="118.137.44.247,162.158.167.157" dyno=web.1 connect=1ms service=7ms status=304 bytes=62 protocol=http
2020-11-27T09:04:57.804270+00:00 app[web.1]: I, [2020-11-27T09:04:57.804160 #4]  INFO -- : [37a45030-4fd3-40ec-9ca6-2358e0cd5912] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:04:57 +0000
2020-11-27T09:04:57.805264+00:00 app[web.1]: I, [2020-11-27T09:04:57.805192 #4]  INFO -- : [37a45030-4fd3-40ec-9ca6-2358e0cd5912] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:04:57 +0000
2020-11-27T09:04:57.805422+00:00 app[web.1]: E, [2020-11-27T09:04:57.805343 #4] ERROR -- : [37a45030-4fd3-40ec-9ca6-2358e0cd5912] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:04:57.805542+00:00 app[web.1]: E, [2020-11-27T09:04:57.805472 #4] ERROR -- : [37a45030-4fd3-40ec-9ca6-2358e0cd5912] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:04:57.805661+00:00 app[web.1]: I, [2020-11-27T09:04:57.805595 #4]  INFO -- : [37a45030-4fd3-40ec-9ca6-2358e0cd5912] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:04:57 +0000
2020-11-27T09:05:00.061726+00:00 heroku[router]: at=info method=GET path="/brand-assets/logo.svg" host=demo-scarlet.dixer.id request_id=c555119a-1af5-4380-98ff-baf382b5e053 fwd="118.137.44.247,162.158.167.77" dyno=web.1 connect=0ms service=1ms status=304 bytes=48 protocol=http
2020-11-27T09:05:00.271354+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-Light-BETA-746a677fc34469759edee44b1ee957d1.woff2" host=demo-scarlet.dixer.id request_id=61f05a8f-f5fb-4b16-9686-ed5ef59405cd fwd="118.137.44.247,172.69.134.176" dyno=web.1 connect=1ms service=3ms status=304 bytes=201 protocol=http
2020-11-27T09:05:00.283772+00:00 heroku[router]: at=info method=GET path="/sw.js" host=demo-scarlet.dixer.id request_id=e24ced99-a035-47e2-b7c6-2cc4344fca0e fwd="118.137.44.247,172.69.134.164" dyno=web.1 connect=1ms service=1ms status=304 bytes=48 protocol=http
2020-11-27T09:05:00.280551+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-Regular-450beda71fb8564202a0fe714305d1f3.woff2" host=demo-scarlet.dixer.id request_id=70ff3b0e-b25a-4b56-9f60-ee3e71950ef7 fwd="118.137.44.247,162.158.167.65" dyno=web.1 connect=1ms service=2ms status=304 bytes=201 protocol=http
2020-11-27T09:05:00.271766+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-Medium-874bf62fa7ae4459712a6261599f2c31.woff2" host=demo-scarlet.dixer.id request_id=0a5310b0-c16d-488a-b3bd-9015c1b2ceb7 fwd="118.137.44.247,162.158.165.49" dyno=web.1 connect=1ms service=2ms status=304 bytes=201 protocol=http
2020-11-27T09:05:07.264746+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=341eb043-776b-4454-b59d-48e9c5f91b43 fwd="175.106.8.242,162.158.167.181" dyno=web.1 connect=1ms service=4ms status=404 bytes=202 protocol=http
2020-11-27T09:05:07.305397+00:00 app[web.1]: I, [2020-11-27T09:05:07.305301 #4]  INFO -- : [341eb043-776b-4454-b59d-48e9c5f91b43] Started GET "/cable" for 162.158.167.181 at 2020-11-27 09:05:07 +0000
2020-11-27T09:05:07.305924+00:00 app[web.1]: I, [2020-11-27T09:05:07.305863 #4]  INFO -- : [341eb043-776b-4454-b59d-48e9c5f91b43] Started GET "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:05:07 +0000
2020-11-27T09:05:07.306000+00:00 app[web.1]: E, [2020-11-27T09:05:07.305953 #4] ERROR -- : [341eb043-776b-4454-b59d-48e9c5f91b43] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:05:07.306059+00:00 app[web.1]: E, [2020-11-27T09:05:07.306016 #4] ERROR -- : [341eb043-776b-4454-b59d-48e9c5f91b43] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:05:07.306135+00:00 app[web.1]: I, [2020-11-27T09:05:07.306092 #4]  INFO -- : [341eb043-776b-4454-b59d-48e9c5f91b43] Finished "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:05:07 +0000
2020-11-27T09:05:26.673905+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=f0c35c34-1641-43d0-968a-435c251ab45e fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=3ms status=404 bytes=202 protocol=http
2020-11-27T09:05:26.710585+00:00 app[web.1]: I, [2020-11-27T09:05:26.710483 #4]  INFO -- : [f0c35c34-1641-43d0-968a-435c251ab45e] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:05:26 +0000
2020-11-27T09:05:26.711073+00:00 app[web.1]: I, [2020-11-27T09:05:26.711021 #4]  INFO -- : [f0c35c34-1641-43d0-968a-435c251ab45e] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:05:26 +0000
2020-11-27T09:05:26.711155+00:00 app[web.1]: E, [2020-11-27T09:05:26.711108 #4] ERROR -- : [f0c35c34-1641-43d0-968a-435c251ab45e] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:05:26.711215+00:00 app[web.1]: E, [2020-11-27T09:05:26.711170 #4] ERROR -- : [f0c35c34-1641-43d0-968a-435c251ab45e] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:05:26.711281+00:00 app[web.1]: I, [2020-11-27T09:05:26.711239 #4]  INFO -- : [f0c35c34-1641-43d0-968a-435c251ab45e] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:05:26 +0000
2020-11-27T09:05:38.220852+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-Italic-c39581384bcfe728af0293627c3c1e85.woff2" host=demo-scarlet.dixer.id request_id=c7850d17-67f5-4037-acbc-b9e812ae1a68 fwd="118.137.44.247,172.69.135.241" dyno=web.1 connect=0ms service=2ms status=304 bytes=201 protocol=http
2020-11-27T09:05:38.234421+00:00 heroku[router]: at=info method=GET path="/packs/media/fonts/ionicons-e9f4c425.ttf" host=demo-scarlet.dixer.id request_id=566621bf-7c00-41eb-a39e-1578853c5115 fwd="118.137.44.247,162.158.165.197" dyno=web.1 connect=0ms service=1ms status=304 bytes=201 protocol=http
2020-11-27T09:05:38.240346+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-SemiBold-b0b9c035692f884e8635077277ecd338.woff2" host=demo-scarlet.dixer.id request_id=176b3452-0b7e-4eb5-a33f-b83b189f61e6 fwd="118.137.44.247,172.69.134.176" dyno=web.1 connect=0ms service=5ms status=304 bytes=201 protocol=http
2020-11-27T09:05:40.498568+00:00 app[web.1]: I, [2020-11-27T09:05:40.498454 #4]  INFO -- : [08309eef-6a50-4fd9-ac52-bc3466ccb428] Started GET "/cable" for 162.158.167.181 at 2020-11-27 09:05:40 +0000
2020-11-27T09:05:40.499335+00:00 app[web.1]: I, [2020-11-27T09:05:40.499265 #4]  INFO -- : [08309eef-6a50-4fd9-ac52-bc3466ccb428] Started GET "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:05:40 +0000
2020-11-27T09:05:40.499464+00:00 app[web.1]: E, [2020-11-27T09:05:40.499398 #4] ERROR -- : [08309eef-6a50-4fd9-ac52-bc3466ccb428] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:05:40.499559+00:00 app[web.1]: E, [2020-11-27T09:05:40.499499 #4] ERROR -- : [08309eef-6a50-4fd9-ac52-bc3466ccb428] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:05:40.499686+00:00 app[web.1]: I, [2020-11-27T09:05:40.499619 #4]  INFO -- : [08309eef-6a50-4fd9-ac52-bc3466ccb428] Finished "/cable/" [WebSocket] for 162.158.167.181 at 2020-11-27 09:05:40 +0000
2020-11-27T09:05:40.457701+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=08309eef-6a50-4fd9-ac52-bc3466ccb428 fwd="175.106.8.242,162.158.167.181" dyno=web.1 connect=1ms service=4ms status=404 bytes=202 protocol=http
2020-11-27T09:05:53.206834+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=cb05648e-177b-4473-96c1-3dced4525906 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=4ms status=404 bytes=202 protocol=http
2020-11-27T09:05:53.248236+00:00 app[web.1]: I, [2020-11-27T09:05:53.248127 #4]  INFO -- : [cb05648e-177b-4473-96c1-3dced4525906] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:05:53 +0000
2020-11-27T09:05:53.248901+00:00 app[web.1]: I, [2020-11-27T09:05:53.248843 #4]  INFO -- : [cb05648e-177b-4473-96c1-3dced4525906] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:05:53 +0000
2020-11-27T09:05:53.249026+00:00 app[web.1]: E, [2020-11-27T09:05:53.248976 #4] ERROR -- : [cb05648e-177b-4473-96c1-3dced4525906] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:05:53.249179+00:00 app[web.1]: E, [2020-11-27T09:05:53.249113 #4] ERROR -- : [cb05648e-177b-4473-96c1-3dced4525906] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:05:53.249297+00:00 app[web.1]: I, [2020-11-27T09:05:53.249246 #4]  INFO -- : [cb05648e-177b-4473-96c1-3dced4525906] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:05:53 +0000
2020-11-27T09:05:43.000000+00:00 app[heroku-redis]: source=REDIS addon=redis-infinite-79270 sample#active-connections=2 sample#load-avg-1m=0.16 sample#load-avg-5m=0.23 sample#load-avg-15m=0.22 sample#read-iops=0 sample#write-iops=0 sample#memory-total=15664240kB sample#memory-free=12294472kB sample#memory-cached=1191484kB sample#memory-redis=486696bytes sample#hit-rate=0.38811 sample#evicted-keys=0
2020-11-27T09:06:13.878264+00:00 app[web.1]: I, [2020-11-27T09:06:13.878171 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] Started POST "/api/v1/accounts.json" for 162.158.165.32 at 2020-11-27 09:06:13 +0000
2020-11-27T09:06:13.879838+00:00 app[web.1]: I, [2020-11-27T09:06:13.879778 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] Processing by Api::V1::AccountsController#create as JSON
2020-11-27T09:06:13.879901+00:00 app[web.1]: I, [2020-11-27T09:06:13.879850 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6]   Parameters: {"account_name"=>"Kloningan", "email"=>"[email protected]", "account"=>{}}
2020-11-27T09:06:14.270357+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=0332cfbc-b300-4c9f-92ce-1c3035796c76 fwd="175.106.8.242,162.158.167.180" dyno=web.1 connect=1ms service=65ms status=404 bytes=202 protocol=http
2020-11-27T09:06:14.215941+00:00 app[web.1]: I, [2020-11-27T09:06:14.215839 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] [ActiveJob] Enqueued EventDispatcherJob (Job ID: d05b4b3e-0096-4ad3-95cd-5acc66af4905) to Sidekiq(events) with arguments: "account.created", Fri, 27 Nov 2020 09:06:14 UTC +00:00, {:account=>#<GlobalID:0x00005623ba769240 @uri=#<URI::GID gid://chatwoot/Account/8>>}
2020-11-27T09:06:14.224497+00:00 app[web.1]: I, [2020-11-27T09:06:14.224402 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] [ActiveJob] Enqueued ActionMailer::MailDeliveryJob (Job ID: 6f167711-9291-467e-9f0f-e94723f45096) to Sidekiq(mailers) with arguments: "Devise::Mailer", "confirmation_instructions", "deliver_now", {:args=>[#<GlobalID:0x00005623ba6ed938 @uri=#<URI::GID gid://chatwoot/User/9>>, "sCxqVMvkRDEJzU6YR7Jk", {:client_config=>"default", :redirect_url=>nil}]}
2020-11-27T09:06:14.235824+00:00 app[web.1]: I, [2020-11-27T09:06:14.235751 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] [ActiveJob] Enqueued EventDispatcherJob (Job ID: 37521125-dd8a-41b5-83ea-1db90d054cf6) to Sidekiq(events) with arguments: "agent.added", Fri, 27 Nov 2020 09:06:14 UTC +00:00, {:account=>#<GlobalID:0x00005623ba5fb598 @uri=#<URI::GID gid://chatwoot/Account/8>>}
2020-11-27T09:06:14.313445+00:00 app[web.1]: I, [2020-11-27T09:06:14.313310 #4]  INFO -- : [0332cfbc-b300-4c9f-92ce-1c3035796c76] Started GET "/cable" for 162.158.167.180 at 2020-11-27 09:06:14 +0000
2020-11-27T09:06:14.314420+00:00 app[web.1]: I, [2020-11-27T09:06:14.314315 #4]  INFO -- : [0332cfbc-b300-4c9f-92ce-1c3035796c76] Started GET "/cable/" [WebSocket] for 162.158.167.180 at 2020-11-27 09:06:14 +0000
2020-11-27T09:06:14.314886+00:00 app[web.1]: E, [2020-11-27T09:06:14.314793 #4] ERROR -- : [0332cfbc-b300-4c9f-92ce-1c3035796c76] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:14.315010+00:00 app[web.1]: E, [2020-11-27T09:06:14.314940 #4] ERROR -- : [0332cfbc-b300-4c9f-92ce-1c3035796c76] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:14.315135+00:00 app[web.1]: I, [2020-11-27T09:06:14.315076 #4]  INFO -- : [0332cfbc-b300-4c9f-92ce-1c3035796c76] Finished "/cable/" [WebSocket] for 162.158.167.180 at 2020-11-27 09:06:14 +0000
2020-11-27T09:06:14.324181+00:00 app[web.1]: I, [2020-11-27T09:06:14.324112 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6]   Rendering api/v1/accounts/create.json.jbuilder
2020-11-27T09:06:14.344894+00:00 app[web.1]: I, [2020-11-27T09:06:14.344804 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6]   Rendered api/v1/accounts/create.json.jbuilder (Duration: 20.6ms | Allocations: 2767)
2020-11-27T09:06:14.345277+00:00 app[web.1]: I, [2020-11-27T09:06:14.345213 #4]  INFO -- : [8f4c27b9-301f-4aba-a934-7ce361434af6] Completed 200 OK in 465ms (Views: 17.0ms | ActiveRecord: 83.5ms | Allocations: 45235)
2020-11-27T09:06:14.303558+00:00 heroku[router]: at=info method=POST path="/api/v1/accounts.json" host=demo-scarlet.dixer.id request_id=8f4c27b9-301f-4aba-a934-7ce361434af6 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=1ms service=472ms status=200 bytes=1122 protocol=http
2020-11-27T09:06:15.457543+00:00 heroku[router]: at=info method=GET path="/" host=demo-scarlet.dixer.id request_id=a2ccfd71-39b5-48fa-a1ed-91c407150949 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=0ms service=13ms status=200 bytes=5115 protocol=http
2020-11-27T09:06:15.489220+00:00 app[web.1]: I, [2020-11-27T09:06:15.489104 #4]  INFO -- : [a2ccfd71-39b5-48fa-a1ed-91c407150949] Started GET "/" for 162.158.165.32 at 2020-11-27 09:06:15 +0000
2020-11-27T09:06:15.490521+00:00 app[web.1]: I, [2020-11-27T09:06:15.490428 #4]  INFO -- : [a2ccfd71-39b5-48fa-a1ed-91c407150949] Processing by DashboardController#index as HTML
2020-11-27T09:06:15.495959+00:00 app[web.1]: I, [2020-11-27T09:06:15.495864 #4]  INFO -- : [a2ccfd71-39b5-48fa-a1ed-91c407150949]   Rendering dashboard/index.html.erb within layouts/vueapp
2020-11-27T09:06:15.496179+00:00 app[web.1]: I, [2020-11-27T09:06:15.496032 #4]  INFO -- : [a2ccfd71-39b5-48fa-a1ed-91c407150949]   Rendered dashboard/index.html.erb within layouts/vueapp (Duration: 0.1ms | Allocations: 5)
2020-11-27T09:06:15.498365+00:00 app[web.1]: I, [2020-11-27T09:06:15.498283 #4]  INFO -- : [a2ccfd71-39b5-48fa-a1ed-91c407150949] Completed 200 OK in 8ms (Views: 2.6ms | ActiveRecord: 0.0ms | Allocations: 2377)
2020-11-27T09:06:16.961003+00:00 heroku[router]: at=info method=GET path="/api/v1/accounts/8/labels" host=demo-scarlet.dixer.id request_id=7fd9499a-3439-4acd-8d13-a4ca39919160 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=0ms service=119ms status=200 bytes=1199 protocol=http
2020-11-27T09:06:16.885716+00:00 app[web.1]: I, [2020-11-27T09:06:16.885609 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160] Started GET "/api/v1/accounts/8/labels" for 162.158.165.32 at 2020-11-27 09:06:16 +0000
2020-11-27T09:06:16.886753+00:00 app[web.1]: I, [2020-11-27T09:06:16.886695 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160] Processing by Api::V1::Accounts::LabelsController#index as JSON
2020-11-27T09:06:16.886824+00:00 app[web.1]: I, [2020-11-27T09:06:16.886765 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160]   Parameters: {"account_id"=>"8"}
2020-11-27T09:06:16.995127+00:00 app[web.1]: I, [2020-11-27T09:06:16.994985 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160]   Rendering api/v1/accounts/labels/index.json.jbuilder
2020-11-27T09:06:16.999391+00:00 app[web.1]: I, [2020-11-27T09:06:16.999310 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160]   Rendered api/v1/accounts/labels/index.json.jbuilder (Duration: 4.2ms | Allocations: 438)
2020-11-27T09:06:17.002034+00:00 app[web.1]: I, [2020-11-27T09:06:17.001958 #4]  INFO -- : [7fd9499a-3439-4acd-8d13-a4ca39919160] Completed 200 OK in 115ms (Views: 7.1ms | ActiveRecord: 9.1ms | Allocations: 5521)
2020-11-27T09:06:17.124665+00:00 app[web.1]: I, [2020-11-27T09:06:17.124568 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2] Started GET "/api/v1/accounts/8/inboxes" for 162.158.165.32 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.125896+00:00 app[web.1]: I, [2020-11-27T09:06:17.125822 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2] Processing by Api::V1::Accounts::InboxesController#index as JSON
2020-11-27T09:06:17.125964+00:00 app[web.1]: I, [2020-11-27T09:06:17.125893 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2]   Parameters: {"account_id"=>"8"}
2020-11-27T09:06:17.078900+00:00 heroku[router]: at=info method=GET path="/packs/media/shared/assets/fonts/Inter-Bold-b393f7a3cc3267881f6360fbb418ec6d.woff2" host=demo-scarlet.dixer.id request_id=95a79f74-c9ee-4737-8149-6f42576f671f fwd="118.137.44.247,162.158.166.36" dyno=web.1 connect=1ms service=2ms status=304 bytes=201 protocol=http
2020-11-27T09:06:17.142520+00:00 app[web.1]: I, [2020-11-27T09:06:17.141905 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9] Started GET "/auth/validate_token" for 162.158.165.32 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.149203+00:00 app[web.1]: I, [2020-11-27T09:06:17.149057 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9] Processing by DeviseOverrides::TokenValidationsController#validate_token as HTML
2020-11-27T09:06:17.151575+00:00 app[web.1]: I, [2020-11-27T09:06:17.151505 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22] Started GET "/api/v1/accounts/8/conversations?status=open&assignee_type=me&page=1" for 162.158.165.32 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.152889+00:00 app[web.1]: I, [2020-11-27T09:06:17.152799 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22] Processing by Api::V1::Accounts::ConversationsController#index as JSON
2020-11-27T09:06:17.155356+00:00 app[web.1]: I, [2020-11-27T09:06:17.144111 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987] Started GET "/api/v1/accounts/8/agents" for 162.158.165.32 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.156076+00:00 app[web.1]: I, [2020-11-27T09:06:17.156018 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987] Processing by Api::V1::Accounts::AgentsController#index as JSON
2020-11-27T09:06:17.156127+00:00 app[web.1]: I, [2020-11-27T09:06:17.156083 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987]   Parameters: {"account_id"=>"8"}
2020-11-27T09:06:17.157038+00:00 app[web.1]: I, [2020-11-27T09:06:17.156972 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22]   Parameters: {"status"=>"open", "assignee_type"=>"me", "page"=>"1", "account_id"=>"8"}
2020-11-27T09:06:17.157745+00:00 app[web.1]: I, [2020-11-27T09:06:17.157674 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b] Started GET "/api/v1/accounts/8/" for 162.158.165.32 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.158478+00:00 app[web.1]: I, [2020-11-27T09:06:17.158386 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b] Processing by Api::V1::AccountsController#show as JSON
2020-11-27T09:06:17.158574+00:00 app[web.1]: I, [2020-11-27T09:06:17.158494 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b]   Parameters: {"id"=>"8"}
2020-11-27T09:06:17.164200+00:00 app[web.1]: I, [2020-11-27T09:06:17.164128 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2]   Rendering api/v1/accounts/inboxes/index.json.jbuilder
2020-11-27T09:06:17.167981+00:00 app[web.1]: I, [2020-11-27T09:06:17.167885 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2]   Rendered api/v1/accounts/inboxes/index.json.jbuilder (Duration: 3.6ms | Allocations: 264)
2020-11-27T09:06:17.171235+00:00 app[web.1]: I, [2020-11-27T09:06:17.171118 #4]  INFO -- : [05a1879c-68d7-42eb-acba-9328a481dda2] Completed 200 OK in 45ms (Views: 5.4ms | ActiveRecord: 19.5ms | Allocations: 10541)
2020-11-27T09:06:17.212322+00:00 app[web.1]: I, [2020-11-27T09:06:17.212202 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9]   Rendering devise/token.json.jbuilder
2020-11-27T09:06:17.223291+00:00 app[web.1]: I, [2020-11-27T09:06:17.223197 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b]   Rendering api/v1/accounts/show.json.jbuilder
2020-11-27T09:06:17.226829+00:00 app[web.1]: I, [2020-11-27T09:06:17.226749 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b]   Rendered api/v1/accounts/show.json.jbuilder (Duration: 2.6ms | Allocations: 752)
2020-11-27T09:06:17.235681+00:00 app[web.1]: I, [2020-11-27T09:06:17.235588 #4]  INFO -- : [36b9564f-d1a1-45ef-9039-12bb93e33b3b] Completed 200 OK in 77ms (Views: 5.3ms | ActiveRecord: 31.2ms | Allocations: 24971)
2020-11-27T09:06:17.247678+00:00 app[web.1]: I, [2020-11-27T09:06:17.247562 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987]   Rendering api/v1/accounts/agents/index.json.jbuilder
2020-11-27T09:06:17.267697+00:00 app[web.1]: I, [2020-11-27T09:06:17.267539 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9]   Rendered api/v1/models/_user.json.jbuilder (Duration: 32.7ms | Allocations: 7358)
2020-11-27T09:06:17.267929+00:00 app[web.1]: I, [2020-11-27T09:06:17.267861 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9]   Rendered devise/_auth.json.jbuilder (Duration: 38.2ms | Allocations: 8744)
2020-11-27T09:06:17.268932+00:00 app[web.1]: I, [2020-11-27T09:06:17.268857 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9]   Rendered devise/token.json.jbuilder (Duration: 56.5ms | Allocations: 16221)
2020-11-27T09:06:17.270142+00:00 app[web.1]: I, [2020-11-27T09:06:17.270072 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987]   Rendered api/v1/models/_agent.json.jbuilder (Duration: 12.5ms | Allocations: 2924)
2020-11-27T09:06:17.272198+00:00 app[web.1]: I, [2020-11-27T09:06:17.272119 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987]   Rendered api/v1/accounts/agents/index.json.jbuilder (Duration: 24.4ms | Allocations: 5097)
2020-11-27T09:06:17.278540+00:00 app[web.1]: I, [2020-11-27T09:06:17.278445 #4]  INFO -- : [ca596a91-0583-47cf-85a1-de98321ea2d9] Completed 200 OK in 129ms (Views: 60.2ms | ActiveRecord: 35.9ms | Allocations: 38758)
2020-11-27T09:06:17.280936+00:00 app[web.1]: I, [2020-11-27T09:06:17.280845 #4]  INFO -- : [11a8fc0c-cacf-4ecf-b34c-36810c109987] Completed 200 OK in 125ms (Views: 24.8ms | ActiveRecord: 44.0ms | Allocations: 36143)
2020-11-27T09:06:17.285031+00:00 app[web.1]: I, [2020-11-27T09:06:17.284963 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22]   Rendering api/v1/accounts/conversations/index.json.jbuilder
2020-11-27T09:06:17.288141+00:00 app[web.1]: I, [2020-11-27T09:06:17.288061 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22]   Rendered api/v1/accounts/conversations/index.json.jbuilder (Duration: 3.0ms | Allocations: 434)
2020-11-27T09:06:17.291315+00:00 app[web.1]: I, [2020-11-27T09:06:17.291251 #4]  INFO -- : [038d894e-e00e-4c28-bc2e-9d736aea1f22] Completed 200 OK in 132ms (Views: 12.4ms | ActiveRecord: 59.4ms | Allocations: 36330)
2020-11-27T09:06:17.131084+00:00 heroku[router]: at=info method=GET path="/api/v1/accounts/8/inboxes" host=demo-scarlet.dixer.id request_id=05a1879c-68d7-42eb-acba-9328a481dda2 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=2ms service=51ms status=200 bytes=1193 protocol=http
2020-11-27T09:06:17.251575+00:00 heroku[router]: at=info method=GET path="/api/v1/accounts/8/conversations?status=open&assignee_type=me&page=1" host=demo-scarlet.dixer.id request_id=038d894e-e00e-4c28-bc2e-9d736aea1f22 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=1ms service=159ms status=200 bytes=1264 protocol=http
2020-11-27T09:06:17.242351+00:00 heroku[router]: at=info method=GET path="/api/v1/accounts/8/agents" host=demo-scarlet.dixer.id request_id=11a8fc0c-cacf-4ecf-b34c-36810c109987 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=1ms service=151ms status=200 bytes=1455 protocol=http
2020-11-27T09:06:17.198349+00:00 heroku[router]: at=info method=GET path="/api/v1/accounts/8/" host=demo-scarlet.dixer.id request_id=36b9564f-d1a1-45ef-9039-12bb93e33b3b fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=1ms service=98ms status=200 bytes=1443 protocol=http
2020-11-27T09:06:17.241004+00:00 heroku[router]: at=info method=GET path="/auth/validate_token" host=demo-scarlet.dixer.id request_id=ca596a91-0583-47cf-85a1-de98321ea2d9 fwd="118.137.44.247,162.158.165.32" dyno=web.1 connect=0ms service=150ms status=200 bytes=1734 protocol=http
2020-11-27T09:06:17.893782+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=3e195902-4361-4594-b387-20839d303981 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=5ms status=404 bytes=202 protocol=http
2020-11-27T09:06:17.932959+00:00 app[web.1]: I, [2020-11-27T09:06:17.932805 #4]  INFO -- : [3e195902-4361-4594-b387-20839d303981] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.933880+00:00 app[web.1]: I, [2020-11-27T09:06:17.933791 #4]  INFO -- : [3e195902-4361-4594-b387-20839d303981] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:17.934026+00:00 app[web.1]: E, [2020-11-27T09:06:17.933947 #4] ERROR -- : [3e195902-4361-4594-b387-20839d303981] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:17.934162+00:00 app[web.1]: E, [2020-11-27T09:06:17.934084 #4] ERROR -- : [3e195902-4361-4594-b387-20839d303981] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:17.934287+00:00 app[web.1]: I, [2020-11-27T09:06:17.934213 #4]  INFO -- : [3e195902-4361-4594-b387-20839d303981] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:17 +0000
2020-11-27T09:06:18.204279+00:00 heroku[router]: at=info method=GET path="/packs/media/dashboard/assets/images/inboxes-e2cba09a94575964719857a16fb42e41.svg" host=demo-scarlet.dixer.id request_id=98adbeba-bc70-48ab-893e-3471a5f596d5 fwd="118.137.44.247,162.158.167.22" dyno=web.1 connect=0ms service=1ms status=304 bytes=62 protocol=http
2020-11-27T09:06:24.472285+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=ead9abe5-c72e-4169-800e-7dd6a461633b fwd="118.137.44.247,162.158.165.35" dyno=web.1 connect=1ms service=10ms status=404 bytes=202 protocol=http
2020-11-27T09:06:24.507650+00:00 app[web.1]: I, [2020-11-27T09:06:24.507518 #4]  INFO -- : [ead9abe5-c72e-4169-800e-7dd6a461633b] Started GET "/cable" for 162.158.165.35 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:24.508467+00:00 app[web.1]: I, [2020-11-27T09:06:24.508397 #4]  INFO -- : [ead9abe5-c72e-4169-800e-7dd6a461633b] Started GET "/cable/" [WebSocket] for 162.158.165.35 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:24.508610+00:00 app[web.1]: E, [2020-11-27T09:06:24.508544 #4] ERROR -- : [ead9abe5-c72e-4169-800e-7dd6a461633b] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:24.508703+00:00 app[web.1]: E, [2020-11-27T09:06:24.508642 #4] ERROR -- : [ead9abe5-c72e-4169-800e-7dd6a461633b] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:24.508813+00:00 app[web.1]: I, [2020-11-27T09:06:24.508752 #4]  INFO -- : [ead9abe5-c72e-4169-800e-7dd6a461633b] Finished "/cable/" [WebSocket] for 162.158.165.35 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:24.788755+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=b45dadc5-e799-4197-a1e3-920c7729fb9a fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=0ms service=3ms status=404 bytes=202 protocol=http
2020-11-27T09:06:24.829042+00:00 app[web.1]: I, [2020-11-27T09:06:24.828943 #4]  INFO -- : [b45dadc5-e799-4197-a1e3-920c7729fb9a] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:24.829642+00:00 app[web.1]: I, [2020-11-27T09:06:24.829566 #4]  INFO -- : [b45dadc5-e799-4197-a1e3-920c7729fb9a] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:24.829735+00:00 app[web.1]: E, [2020-11-27T09:06:24.829677 #4] ERROR -- : [b45dadc5-e799-4197-a1e3-920c7729fb9a] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:24.829861+00:00 app[web.1]: E, [2020-11-27T09:06:24.829782 #4] ERROR -- : [b45dadc5-e799-4197-a1e3-920c7729fb9a] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:24.829950+00:00 app[web.1]: I, [2020-11-27T09:06:24.829890 #4]  INFO -- : [b45dadc5-e799-4197-a1e3-920c7729fb9a] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:24 +0000
2020-11-27T09:06:27.375718+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=fda5c166-9d58-4ec8-bddc-e15a0050dee5 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=6ms status=404 bytes=202 protocol=http
2020-11-27T09:06:27.410004+00:00 app[web.1]: I, [2020-11-27T09:06:27.409883 #4]  INFO -- : [fda5c166-9d58-4ec8-bddc-e15a0050dee5] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:06:27 +0000
2020-11-27T09:06:27.410815+00:00 app[web.1]: I, [2020-11-27T09:06:27.410726 #4]  INFO -- : [fda5c166-9d58-4ec8-bddc-e15a0050dee5] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:27 +0000
2020-11-27T09:06:27.410957+00:00 app[web.1]: E, [2020-11-27T09:06:27.410882 #4] ERROR -- : [fda5c166-9d58-4ec8-bddc-e15a0050dee5] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:27.411090+00:00 app[web.1]: E, [2020-11-27T09:06:27.411008 #4] ERROR -- : [fda5c166-9d58-4ec8-bddc-e15a0050dee5] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:27.411218+00:00 app[web.1]: I, [2020-11-27T09:06:27.411137 #4]  INFO -- : [fda5c166-9d58-4ec8-bddc-e15a0050dee5] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:27 +0000
2020-11-27T09:06:36.174980+00:00 app[web.1]: I, [2020-11-27T09:06:36.174874 #4]  INFO -- : [9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:06:36 +0000
2020-11-27T09:06:36.175511+00:00 app[web.1]: I, [2020-11-27T09:06:36.175438 #4]  INFO -- : [9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:36 +0000
2020-11-27T09:06:36.175614+00:00 app[web.1]: E, [2020-11-27T09:06:36.175558 #4] ERROR -- : [9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:36.175731+00:00 app[web.1]: E, [2020-11-27T09:06:36.175659 #4] ERROR -- : [9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:36.175819+00:00 app[web.1]: I, [2020-11-27T09:06:36.175764 #4]  INFO -- : [9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:36 +0000
2020-11-27T09:06:36.136620+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=9b1e62f4-e4d4-46bb-b5d5-5beebb34ebd7 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=3ms service=5ms status=404 bytes=202 protocol=http
2020-11-27T09:06:39.968547+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=3a6e1fd8-db58-46ad-b8da-6cb1fa807750 fwd="118.137.44.247,162.158.165.34" dyno=web.1 connect=1ms service=3ms status=404 bytes=202 protocol=http
2020-11-27T09:06:40.008830+00:00 app[web.1]: I, [2020-11-27T09:06:40.008729 #4]  INFO -- : [3a6e1fd8-db58-46ad-b8da-6cb1fa807750] Started GET "/cable" for 162.158.165.34 at 2020-11-27 09:06:40 +0000
2020-11-27T09:06:40.009346+00:00 app[web.1]: I, [2020-11-27T09:06:40.009284 #4]  INFO -- : [3a6e1fd8-db58-46ad-b8da-6cb1fa807750] Started GET "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:40 +0000
2020-11-27T09:06:40.009454+00:00 app[web.1]: E, [2020-11-27T09:06:40.009373 #4] ERROR -- : [3a6e1fd8-db58-46ad-b8da-6cb1fa807750] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:40.009530+00:00 app[web.1]: E, [2020-11-27T09:06:40.009475 #4] ERROR -- : [3a6e1fd8-db58-46ad-b8da-6cb1fa807750] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:40.009602+00:00 app[web.1]: I, [2020-11-27T09:06:40.009556 #4]  INFO -- : [3a6e1fd8-db58-46ad-b8da-6cb1fa807750] Finished "/cable/" [WebSocket] for 162.158.165.34 at 2020-11-27 09:06:40 +0000
2020-11-27T09:06:44.630054+00:00 heroku[router]: at=info method=GET path="/cable" host=demo-scarlet.dixer.id request_id=d62b8d47-b3af-48bc-883b-ba7fbed60df3 fwd="175.106.8.242,162.158.167.180" dyno=web.1 connect=1ms service=3ms status=404 bytes=202 protocol=http
2020-11-27T09:06:44.670576+00:00 app[web.1]: I, [2020-11-27T09:06:44.670481 #4]  INFO -- : [d62b8d47-b3af-48bc-883b-ba7fbed60df3] Started GET "/cable" for 162.158.167.180 at 2020-11-27 09:06:44 +0000
2020-11-27T09:06:44.671076+00:00 app[web.1]: I, [2020-11-27T09:06:44.671018 #4]  INFO -- : [d62b8d47-b3af-48bc-883b-ba7fbed60df3] Started GET "/cable/" [WebSocket] for 162.158.167.180 at 2020-11-27 09:06:44 +0000
2020-11-27T09:06:44.671160+00:00 app[web.1]: E, [2020-11-27T09:06:44.671114 #4] ERROR -- : [d62b8d47-b3af-48bc-883b-ba7fbed60df3] Request origin not allowed: https://demo-scarlet.dixer.id
2020-11-27T09:06:44.671223+00:00 app[web.1]: E, [2020-11-27T09:06:44.671179 #4] ERROR -- : [d62b8d47-b3af-48bc-883b-ba7fbed60df3] Failed to upgrade to WebSocket (REQUEST_METHOD: GET, HTTP_CONNECTION: Upgrade, HTTP_UPGRADE: websocket)
2020-11-27T09:06:44.671298+00:00 app[web.1]: I, [2020-11-27T09:06:44.671255 #4]  INFO -- : [d62b8d47-b3af-48bc-883b-ba7fbed60df3] Finished "/cable/" [WebSocket] for 162.158.167.180 at 2020-11-27 09:06:44 +0000

0 replies

fiantinangon · 2020-11-27T09:13:57Z

fiantinangon
Nov 27, 2020

@pranavrajs i've test the smtp it's works well, but why I never get any email from chatwoot deployed on heroku

0 replies

pranavrajs · 2020-11-27T11:14:04Z

pranavrajs
Nov 27, 2020
Maintainer

@fiantinangon I cannot see worker logs, can you check if this helps. #1400 (comment)

0 replies

fiantinangon · 2020-11-27T11:21:57Z

fiantinangon
Nov 27, 2020

Oh i see, ok i'll try hope that help thanks @pranavrajs

0 replies

fiantinangon · 2020-11-27T11:25:10Z

fiantinangon
Nov 27, 2020

Yeah it's work perfectly after turn on worker process thanks @pranavrajs

0 replies

pranavrajs · 2020-11-27T11:58:04Z

pranavrajs
Nov 27, 2020
Maintainer

@azbub I'm moving this to discussions as it has grown from the initial context. If we find a bug on the same, we will happy to recreate the ticket.

3 replies

vandijks Dec 1, 2020

@pranavrajs can we keep this open? I am running into similar issues with AWS SES as @azbub

pranavrajs Dec 1, 2020
Maintainer

@vandijks Replied on the above comment, please set FRONTEND_URL and let me know if it is still an issue.

semsphy Jun 20, 2021

@azbub I'm moving this to discussions as it has grown from the initial context. If we find a bug on the same, we will happy to recreate the ticket.

I had AWS SES setup and I had the similar problem as I reported in this #2425.

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Chatwoot

AWS SMTP not working #1451

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AWS SMTP not working #1451

Replies: 11 comments · 9 replies

pranavrajs Nov 24, 2020 Maintainer

azbub Nov 29, 2020 Author

pranavrajs Dec 1, 2020 Maintainer

sojan-official Jun 24, 2021 Maintainer

pranavrajs Nov 27, 2020 Maintainer

azbub Nov 29, 2020 Author

pranavrajs Nov 27, 2020 Maintainer

pranavrajs Nov 27, 2020 Maintainer

pranavrajs Nov 27, 2020 Maintainer

pranavrajs Dec 1, 2020 Maintainer

Replies: 11 comments 9 replies

pranavrajs
Nov 24, 2020
Maintainer

azbub Nov 29, 2020
Author

pranavrajs Dec 1, 2020
Maintainer

sojan-official Jun 24, 2021
Maintainer

pranavrajs
Nov 27, 2020
Maintainer

azbub Nov 29, 2020
Author

pranavrajs
Nov 27, 2020
Maintainer

pranavrajs
Nov 27, 2020
Maintainer

pranavrajs
Nov 27, 2020
Maintainer

pranavrajs Dec 1, 2020
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