FIRST TIME LOG IN THROUGH LDAP LOG IN FAILED ALWAYS

[suwiche]

Impacted versions: 16

Steps to reproduce:

1. Configure LDAP log in authentication
2. Login through LDAP

Current behavior:

1. Configured LDAP Server Credentials
2. Login Failed.

Expected behavior:

1. Login successfully through LDAP authentication

Video/Screenshot link (optional):
THE ERROR
2024-04-30 08:31:38,415 112405 INFO odoo odoo.addons.base.models.res_users: Login failed for db:odoo login:kjearo1 from 172.31.242.40
2024-04-30 08:33:44,488 112405 WARNING ? odoo.service.server: Thread <Thread(odoo.service.http.request.140379309639232, started 140379309639232)> virtual real time limit (126/120s) reached.
2024-04-30 08:33:44,488 112405 INFO ? odoo.service.server: Dumping stacktrace of limit exceeding threads before reloading
2024-04-30 08:33:44,490 112405 INFO ? odoo.tools.misc:

Thread: <Thread(odoo.service.http.request.140379309639232, started 140379309639232)> (db:odoo) (uid:4) (url:http://172.31.240.36:8069/web/login)

File: "/usr/lib/python3.10/threading.py", line 973, in _bootstrap
self._bootstrap_inner()
File: "/usr/lib/python3.10/threading.py", line 1016, in _bootstrap_inner
self.run()
File: "/usr/lib/python3.10/threading.py", line 953, in run
self._target(*self._args, **self._kwargs)
File: "/usr/lib/python3.10/socketserver.py", line 683, in process_request_thread
self.finish_request(request, client_address)
File: "/usr/lib/python3.10/socketserver.py", line 360, in finish_request
self.RequestHandlerClass(request, client_address, self)
File: "/usr/lib/python3.10/socketserver.py", line 747, in init
self.handle()
File: "/usr/local/lib/python3.10/dist-packages/werkzeug/serving.py", line 342, in handle
BaseHTTPRequestHandler.handle(self)
File: "/usr/lib/python3.10/http/server.py", line 433, in handle
self.handle_one_request()
File: "/usr/local/lib/python3.10/dist-packages/werkzeug/serving.py", line 374, in handle_one_request
self.run_wsgi()
File: "/usr/local/lib/python3.10/dist-packages/werkzeug/serving.py", line 319, in run_wsgi
execute(self.server.app)
File: "/usr/local/lib/python3.10/dist-packages/werkzeug/serving.py", line 308, in execute
application_iter = app(environ, start_response)
File: "/opt/odoo/odoo-server/odoo/http.py", line 2048, in call
response = request._serve_db()
File: "/opt/odoo/odoo-server/odoo/http.py", line 1637, in _serve_db
return service_model.retrying(self._serve_ir_http, self.env)
File: "/opt/odoo/odoo-server/odoo/service/model.py", line 133, in retrying
result = func()
File: "/opt/odoo/odoo-server/odoo/http.py", line 1664, in _serve_ir_http
response = self.dispatcher.dispatch(rule.endpoint, args)
File: "/opt/odoo/odoo-server/odoo/http.py", line 1778, in dispatch
return self.request.registry['ir.http']._dispatch(endpoint)
File: "/opt/odoo/odoo-server/odoo/addons/base/models/ir_http.py", line 154, in _dispatch
result = endpoint(**request.params)
File: "/opt/odoo/odoo-server/odoo/http.py", line 700, in route_wrapper
result = endpoint(self, *args, **params_ok)
File: "/opt/odoo/odoo-server/addons/auth_signup/controllers/main.py", line 24, in web_login
response = super().web_login(*args, **kw)
File: "/opt/odoo/odoo-server/odoo/http.py", line 700, in route_wrapper
result = endpoint(self, *args, **params_ok)
File: "/opt/odoo/odoo-server/addons/web/controllers/home.py", line 109, in web_login
uid = request.session.authenticate(request.db, request.params['login'], request.params['password'])
File: "/opt/odoo/odoo-server/odoo/http.py", line 952, in authenticate
pre_uid = registry['res.users'].authenticate(dbname, login, password, wsgienv)
File: "/opt/odoo/odoo-server/odoo/addons/base/models/res_users.py", line 826, in authenticate
uid = cls._login(db, login, password, user_agent_env=user_agent_env)
File: "/opt/odoo/odoo-server/addons/auth_ldap/models/res_users.py", line 26, in _login
entry = Ldap._authenticate(conf, login, password)
File: "/opt/odoo/odoo-server/addons/auth_ldap/models/res_company_ldap.py", line 135, in _authenticate
dn, entry = self._get_entry(conf, login)
File: "/opt/odoo/odoo-server/addons/auth_ldap/models/res_company_ldap.py", line 108, in _get_entry
results = self._query(conf, formatted_filter)
File: "/opt/odoo/odoo-server/addons/auth_ldap/models/res_company_ldap.py", line 178, in _query
results = conn.search_st(to_text(conf['ldap_base']), ldap.SCOPE_SUBTREE, filter, retrieve_attributes, timeout=60)
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 634, in search_st
return self.search_ext_s(base,scope,filterstr,attrlist,attrsonly,None,None,timeout)
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 625, in search_ext_s
return self.result(msgid,all=1,timeout=timeout)[1]
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 535, in result
resp_type, resp_data, resp_msgid = self.result2(msgid,all,timeout)
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 539, in result2
resp_type, resp_data, resp_msgid, resp_ctrls = self.result3(msgid,all,timeout)
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 543, in result3
resp_type, resp_data, resp_msgid, decoded_resp_ctrls, retoid, retval = self.result4(
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 553, in result4
ldap_result = self._ldap_call(self._l.result4,msgid,all,timeout,add_ctrls,add_intermediates,add_extop)
File: "/usr/local/lib/python3.10/dist-packages/ldap/ldapobject.py", line 128, in _ldap_call
result = func(*args,**kwargs)

Support ticket number submitted via odoo.com/help (optional):

Please help I've been researching through the issues here and fixes still no solution.