Microphone emit no sound to the others #3834
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Thanks for reporting @HuguesDug |
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I will see what I can do to test with another phone. But not easy to setup. |
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I was now able to reproduce this with a Redmi Note 7. NC talk android app version: 18.0.0 & 19.0.0RC4 So it's something related to devices. So far no idea, i will investigate further.. |
mahibi
added
1. to develop
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Super ! (as you are able to reproduce, you will have a chance to fix). Good luck. Looking forward the Bug Fix |
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I have the exact same issue. Mic not working on my Nokia 7.2. When using my tablet (Nokia T20) the mic is working. |
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Same thing on Nokia 6.2. |
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@Selaron Did you downgrade? |
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Yes I downgrade from 18 to 17, but I don't know the exact point release that made microphone stop working. |
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Downgrade step by step to version 15.1.x with no success. I guess it's messages only until I get a new phone. |
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I downgraded step by step to version 15.1.x with no success. I guess it's messages only until I get a new phone. I also tried on an Fairphone 3+ and it was the same disapointing result as with the Nokia 7.2 |
Push to talk is when holding the muted mic button. Then it's unmuted while holding. It's kind of a "hidden feature", thus the hint. Anyway this is not related to the issue at all. |
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I tried to find this out again but it turned out the mic on my redmi device was not working at all 🤯 (so also not for other apps). After a device restart it worked again and also for the Talk app calls. So i must assume i was never able to reproduce the actual problem of this github issue. This also explains why i was not able to find anything while debugging. What would help to narrow down this issue is if you could send the diagnosis report of the talk app If you are using older app version where the issue does not occur (17.0.2 for @Selaron ?), the diagnosis screen is not available. Then please send these infos:
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Here it is Méta-informationsGeneration of system report 4 juil. 2024 03:47:30 TéléphoneAppareil HUAWEI EML-L09 Version Android 28 Services Google Play Les services Google Play sont disponibles AppNom de l’application Nextcloud Talk Version de l'app v19.0.1 Build flavor gplay Paramètres pour la batterie Optimisation de la batterie ignorée, tout va bien Calls notification channel enabled? Oui Messages notification channel enabled? Oui Jeton de poussé Firebase crYsz... Latest firebase push token generation Inconnu Latest firebase push token fetch 4 juil. 2024 03:46:27 Utilisateurs enregistrés 1 Compte actuelServeur Utilisateur yyyyyyy xxxxxxx User status enabled? Oui Server notification app installed? Oui Latest push registration at server 4 juil. 2024 03:46:29 Latest push registration at push proxy 4 juil. 2024 03:46:30 Version du serveur 29.0.3 Version du serveur Talk 19.0.4 Signaling Mode Interne |
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And another one from Jan B Diagnosis Generation of system reportjuli 2024 08:02:30 TelefonEnhetHMD Global Nokia 7.2 Google Play servicesGoogle Play services are not available. AppAppnamnNextcloud Talk App versionv19.0.1 Build flavorgeneric Registrerade anvandare1 Nuvarande kontoServerUserN N User status enabled?Ja Server notification app installed?Ja Server version29.0.3 Server Talk version19.0.4 Signaling ModeInternal |
Meta-informaciónGeneración del reporte del sistema 10 jul. 2024 14:59:54 TeléfonoDispositivo samsung SM-T561 Versión de Android 25 Servicios de Google Play Los servicios de Google Play no están disponibles. Las notificaciones no están soportadas AplicaciónNombre de la app Nextcloud Talk Versión de la App v19.0.1 Build flavor gplay Usuarios registrados 1 Cuenta actualServidor Usuario Casa ¿Los estados de usuario están habilitados? Sí ¿La app de notificaciones de servidor está instalada? Sí Versión del servidor 29.0.3 Versión de Talk del servidor 19.0.4 Modo de señalización Externo |
Meta-informaciónGeneración del reporte del sistema 10 jul 2024 3:05:46 p. m. TeléfonoDispositivo Raspberry Pi 4 Versión de Android 34 Servicios de Google Play Los servicios de Google Play no están disponibles. Las notificaciones no están soportadas AplicaciónNombre de la app Nextcloud Talk Versión de la App v18.1.0 Build flavor generic Usuarios registrados 1 Cuenta actualServidor Usuario Casa ¿Los estados de usuario están habilitados? Sí ¿La app de notificaciones de servidor está instalada? Sí Versión del servidor 29.0.3 Versión de Talk del servidor 19.0.4 Modo de señalización Externo |
Meta-InformationErzeugung des Systemberichts 25.07.2024 21:10:41 TelefonGerät HMD Global Nokia 6.2 Android-Version 30 Google Play-Dienste Google Play-Dienste sind verfügbar AppApp-Name Nextcloud Talk App-Version v19.0.1 Build flavor gplay Batterie-Einstellungen Die Batterieoptimierung wird nicht ignoriert. Dies sollte geändert werden! Anrufbenachrichtigungskanal aktiviert? Ja Nachrichtenbenachrichtigungskanal aktiviert? Ja Firebase-Push-Token dZOlZ... Neueste Firebase-Push-Token-Generation Unbekannt Neuester Firebase-Push-Token-Abruf 25.07.2024 21:02:52 Registrierte Benutzer 2 Aktuelles KontoServer yes Benutzer Me Benutzerstatus aktiviert? Ja Server-Benachrichtigungs-App installiert? Ja Aktuelle Push-Registrierung am Server 25.07.2024 21:03:00 Aktuelle Push-Registrierung beim Push-Proxy 25.07.2024 21:03:01 Serverversion 29.0.3 Serverversion von Talk 19.0.7 Signalisierungsmodus Tried both: Intern and Extern, no sound thru microphone Version 17.1.0RC1 is the first version after 17.0.2 that silences the microphone, while 17.0.2 works well. |
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Same problem with a Samsung S8 running Android 9 and Talk 19.0.1 |
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Having same issue. Hereby the findings on my device (Motorola Moto G6 Plus, LineageOs21,Android 14) which can maybe help to find a solution: When the V19.0.1 is cleanly installed, the very first call has correct working microphone. All following calls don't have working microphone. When I then clear cache and data for the app, the same process can be repeated, so first call working, following calls not. Following tested versions all have this issue: 20.0.0-rc2, 19.0.1, 18.1.0, 17.1.3 and 17.1.0. Just like others mentioned, version 17.0.2 is working without microphone issues. So looks like it was introduced in 17.1.0. |
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Was able to debug the application on the device. The culprit seems to be the startMicInputDetection() in the CallActivity. The very first time a call is started, the mic permission was not yet given, so the micInputAudioRecordThread was not initialized in this method. In this scenario audio came through. The following times, the micInputAudioRecordThread is initialized as the permission was given and the microphone input is thereby being additionally captured through micInputAudioRecorder. From then on, sound is not emitted to others. When I bridge the startMicInputDetection and skip its content, microphone is working every time. In 17.1.0 this extra micInputAudioRecordThread was also introduced, so this confirms the case. It's not an issue on other devices I own and I don't know much about the internals, but maybe some devices don't cope well with this kind of 'double' read of the microphone stream? I hope this info can lead you guys to a solution. Feel free to ping if tests would be necessary. When issue occurs logcat is emitting following error: 2024-09-11 23:45:06.961 1070-15992 audio_hw_primary android.hardware.audio.service E start_input_stream: use case assigned already in use, stream(0xeea86310)usecase(20: audio-record) |
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For reference, I have the same issue on a Oneplus 3t |
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I experienced this on a Motorola phone. Downgrading to 17.0.2 is working well so far. |
Steps to reproduce
Receive a talk call
Answer the call, voice only
You hear the other participant, but it does not hear you
Toggling microphone mute/unmute does not change the problem
Expected behaviour
Both sides should hear each other
Actual behaviour
I was hearing perfectly the other, he was not.
On my side, an android phone, on the other side a iphone.
Having a call with the same participant on his phone, using the web version of talk, it works perfectly.
So, problem is from the android phone.
Authorizations have been checked, use of microphone is OK.
No error message.
Device brand and model
HUAWEI EML-L09 (P20)
Android version
28
Nextcloud Talk app version
18.1.0
Nextcloud server version
28.0.4
Talk version
18.0.6
Custom Signaling server configured
Yes (specify version in Additional Information)
Custom TURN server configured
Yes
Custom STUN server configured
Yes
Android logs
No response
Server log
Additional information
No response
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