[Bug]: server internal error after apps update

[ciompi]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

After some apps update via standard buttons, the server reported internal error and don't work anymore.

Summary:
Attualmente stai usando PHP 8.0.30. PHP 8.0 è deprecato in Nextcloud 27. Nextcloud 28 potrebbe richiedere almeno PHP 8.1. Aggiorna ad una delle versioni di PHP supportate ufficialmente fornite dal Gruppo PHP il prima possibile. Per ulteriori dettagli, leggi la documentazione ↗.
Some headers are not set correctly on your instance - The Strict-Transport-Security HTTP header is not set (should be at least 15552000 seconds). For enhanced security, it is recommended to enable HSTS. Per ulteriori dettagli, leggi la documentazione ↗.
The PHP OPcache module is not properly configured. The OPcache interned strings buffer is nearly full. To assure that repeating strings can be effectively cached, it is recommended to apply "opcache.interned_strings_buffer" to your PHP configuration with a value higher than "8".. Per ulteriori dettagli, leggi la documentazione ↗.
Il database viene usato per il blocco di file transazionale. Per migliorare le prestazioni, configura memcache, se disponibile. Per ulteriori dettagli, leggi la documentazione ↗.
Nessuna cache di memoria è stata configurata. Per migliorare le prestazioni, si prega di configurare una memcache, se disponibile. Per ulteriori dettagli, leggi la documentazione ↗.[Nextcloud Hub 8]

Version in use: (https://nextcloud.com/) (29.0.10)

Joined log files
nextcloud.log.zip

(now working again as reverted a snapshot of the VM)

Steps to reproduce

1. update apps

Expected behavior

"server internal error" before any action or log in

Nextcloud Server version

28

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.0

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 28 to 29)

Are you using the Nextcloud Server Encryption module?

Encryption is Disabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "93.62.191.169",
            "arco.arpa.piemonte.it"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "29.0.10.1",
        "overwrite.cli.url": "http:\/\/93.62.191.169",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "app_install_overwrite": [
            "admin_notifications",
            "customproperties",
            "dashboardcharts",
            "files_opds",
            "user_saml",
            "files_external_onedrive",
            "bookmarks_fulltextsearch",
            "duplicatefinder",
            "files_markdown"
        ],
        "maintenance": false,
        "has_rebuilt_cache": true,
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "trashbin_retention_obligation": "auto,30",
        "default_phone_region": "IT",
        "theme": "",
        "loglevel": 0,
        "maintenance_window_start": 1
    }
}

List of activated Apps

Enabled:
  - activity: 2.21.1
  - announcementcenter: 7.0.1
  - appointments: 2.3.4
  - calendar: 4.7.16
  - circles: 29.0.0-dev
  - cloud_federation_api: 1.12.0
  - comments: 1.19.0
  - dashboard: 7.9.0
  - dav: 1.30.1
  - federatedfilesharing: 1.19.0
  - files: 2.1.1
  - files_downloadlimit: 2.0.0
  - files_fulltextsearch: 29.0.1
  - files_markdown: 2.4.1
  - files_pdfviewer: 2.10.0
  - files_reminders: 1.2.0
  - files_retention: 1.18.0
  - files_sharing: 1.21.0
  - files_trashbin: 1.19.0
  - files_versions: 1.22.0
  - firstrunwizard: 2.18.0
  - forms: 4.3.4
  - fulltextsearch: 29.0.1
  - groupfolders: 17.0.8
  - integration_onedrive: 3.3.1
  - logreader: 2.14.0
  - lookup_server_connector: 1.17.0
  - notes: 4.11.0
  - notifications: 2.17.0
  - oauth2: 1.17.1
  - password_policy: 1.19.0
  - passwords: 2024.12.11
  - photos: 2.5.0
  - polls: 7.2.5
  - privacy: 1.13.0
  - provisioning_api: 1.19.0
  - recommendations: 2.1.0
  - related_resources: 1.4.0
  - settings: 1.12.0
  - survey_client: 1.17.0
  - systemtags: 1.19.0
  - tasks: 0.16.1
  - text: 3.10.1
  - theming: 2.4.0
  - twofactor_backupcodes: 1.18.0
  - updatenotification: 1.19.1
  - viewer: 2.3.0
  - welcome: 1.2.0
  - workflowengine: 2.11.0
Disabled:
  - admin_audit: 1.19.0
  - bruteforcesettings: 2.9.0 (installed 2.4.0)
  - contactsinteraction: 1.10.0 (installed 1.4.0)
  - encryption: 2.17.0
  - federation: 1.19.0 (installed 1.13.0)
  - files_accesscontrol: 1.19.1 (installed 1.19.1)
  - files_external: 1.21.0
  - nextcloud_announcements: 1.18.0 (installed 1.12.0)
  - serverinfo: 1.19.0 (installed 1.13.0)
  - sharebymail: 1.19.0 (installed 1.13.0)
  - support: 1.12.0 (installed 1.6.0)
  - suspicious_login: 7.0.0
  - twofactor_totp: 11.0.0-dev
  - user_ldap: 1.20.0
  - user_status: 1.9.0 (installed 1.3.1)
  - weather_status: 1.9.0 (installed 1.3.0)

Nextcloud Signing status

No errors have been found.
(reverted snapshot, this is before error)

Nextcloud Logs

logs provided in the zip file dumped before reverting snapshot

Additional info

No response

[joshtrichards]

Hi @ciompi - Please post your support query on the help forum - https://help.nextcloud.com