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Saving new files from Microsoft Word App runs into error #2871

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idominiki opened this issue Apr 9, 2024 · 1 comment
Open

Saving new files from Microsoft Word App runs into error #2871

idominiki opened this issue Apr 9, 2024 · 1 comment

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@idominiki
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Hi guys,

we have the problem, that saving new files directly from Microsoft Word App on iPad runs into an error.

Steps to reproduce

  1. Create new file in Word
  2. Click Save -> Files App -> Nextcloud
  3. Click Move
  4. Error message "Sorry, something went wrong and this file can't open." is shown

Screenshots

IMG_0194

Environment data

iOS version: 17.4.1

Nextcloud iOS app version: 5.2.5.2

Nextcloud version: 27.1.5

@iberenyi
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iberenyi commented Apr 11, 2024

I have totally the same behavior/issue with nearly the same environment.

The interesting that if the document saved first to somewhere else (locally/icloud) then I quit from the MS word app. Then I copy the file to nextcloud with files app. Then I open the file from MS word from the nextcloud location I can edit and save (with automatic save option) the document in the nextcloud location.

Honestly I have no clue this is a nextcloud and or a iOS and or MS word app issue...

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