Unable to locate Outlook executable on your system.

[Hazelnutted]

Any help?

[Rhyke1677]

I started getting the same error a couple of weeks ago :(

[MBENBEN]

It's the first time to use this app on my laptop and I met this error. I don't know how to solve this.

[mscrivo]

There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong.

[MBENBEN]

The attachment is the log on my computer.

…

------------------ 原始邮件 ------------------ 发件人: "mscrivo/OotD" ***@***.***>; 发送时间: 2023年11月9日(星期四) 上午9:07 ***@***.***>; ***@***.******@***.******@***.***>; 主题: Re: [mscrivo/OotD] Unable to locate Outlook executable on your system. (Issue #204) There's a log that should be generated in the installation folder, C:\Program Files(x86)\Outlook on the Desktop. If you could attach it, it should help me figure out what's going wrong. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[disco32r]

Same issue. The log:

2023-11-15 08:43:00.4040 INFO Command Line Args: -s
2023-11-15 08:43:00.4438 INFO Found 15.0 key
2023-11-15 08:43:00.4438 INFO Found 16.0 key
2023-11-15 08:43:00.4438 INFO Found 9.0 key
2023-11-15 08:43:00.4438 INFO Found C2RSvcMgr key
2023-11-15 08:43:00.4438 INFO Found ClickToRun key
2023-11-15 08:43:00.4438 INFO Found Common key
2023-11-15 08:43:00.4438 INFO Found DmsClient key
2023-11-15 08:43:00.4438 INFO Found Excel key
2023-11-15 08:43:00.4438 INFO Found Outlook key
2023-11-15 08:43:00.4438 INFO Found PowerPoint key
2023-11-15 08:43:00.4438 INFO Found Visio key
2023-11-15 08:43:00.4438 INFO Found Word key
2023-11-15 08:43:00.4438 INFO Office version 16 detected
2023-11-15 08:43:00.4438 INFO Outlook path reported as and Outlook.exe found in that path
2023-11-15 08:43:00.4438 ERROR Unable to find Outlook exe location in registry
2023-11-15 08:43:02.7204 INFO Command Line Args:
2023-11-15 08:43:02.7541 INFO Found 15.0 key
2023-11-15 08:43:02.7541 INFO Found 16.0 key
2023-11-15 08:43:02.7541 INFO Found 9.0 key
2023-11-15 08:43:02.7541 INFO Found C2RSvcMgr key
2023-11-15 08:43:02.7541 INFO Found ClickToRun key
2023-11-15 08:43:02.7541 INFO Found Common key
2023-11-15 08:43:02.7541 INFO Found DmsClient key
2023-11-15 08:43:02.7541 INFO Found Excel key
2023-11-15 08:43:02.7541 INFO Found Outlook key
2023-11-15 08:43:02.7541 INFO Found PowerPoint key
2023-11-15 08:43:02.7541 INFO Found Visio key
2023-11-15 08:43:02.7541 INFO Found Word key
2023-11-15 08:43:02.7541 INFO Office version 16 detected
2023-11-15 08:43:02.7541 INFO Outlook path reported as and Outlook.exe found in that path
2023-11-15 08:43:02.7541 ERROR Unable to find Outlook exe location in registry

[mscrivo]

I'm unable to reproduce this so far, can any of you provide more context on your setups:

1. Version of Windows (can be found with Win+R, typing winver )
2. Version of Outlook (can be found by opening Outlook, File > Office Account > About Microsoft Outlook) Should look something like: Microsoft® Outlook® for Microsoft 365 MSO (Version 2311 Build 16.0.17029.20028) 32-bit
3. When the problem started, ie. after updating OotD, after updating Microsoft Office, something else?

In the mean time, I will try creating a fresh install of windows and Office to see if I can reproduce.

Thanks!

[VellalaVineeth]

Hi @mscrivo , i have the same issue
Attaching files

1. 
2. 
3. This is the first time i am trying to install Outlookonthedesktop, i have not updated windows or office in the last 6 months.

[VellalaVineeth]

I think i figured out the issue, outlook is named olk.exe on my laptop by default.
Any way to repoint to the olk.exe?

[mscrivo]

Ah! I didn't realize they now use olk.exe. I'll have to update the code to look for that. Thank you!

[mscrivo]

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

[lasiame]

same error

[VellalaVineeth]

Ah actually olk.exe is the new Outlook for windows. Outlook on the Desktop is not compatible with that version. It only works with the standalone version installed from Office 365.

Ohh i see, thanks for the quick response. Is there any way i can use Ootd for Outlook on the Desktop ?