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Enhance Matomo eCommerce Feature with New Events to Match GA eCommerce Capabilities #22834

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Chardonneaur opened this issue Dec 9, 2024 · 1 comment
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. triaged

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@Chardonneaur
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Hi team,

Here is a nice feature request:

Steps to reproduce:

  1. Review available eCommerce tracking events in Matomo (e.g., Add to Cart).
  2. Attempt to track additional eCommerce events such as "add_payment_info", "add_shipping_info", "add_to_wishlist", and "begin_checkout".

What I got:
Matomo currently lacks support for tracking key eCommerce events like "add_payment_info", "add_shipping_info", "add_to_wishlist", and "begin_checkout", unlike Google Analytics. https://matomo.org/faq/reports/advanced-manually-tracking-ecommerce-actions-in-matomo/


What I expected instead:
Matomo should offer support for tracking the following additional eCommerce events:

  • add_payment_info
  • add_shipping_info
  • add_to_wishlist
  • begin_checkout

This functionality would fill the gap between Matomo and Google Analytics eCommerce features, ensuring better event tracking capabilities: https://developers.google.com/analytics/devguides/collection/ga4/reference/events?hl=fr&client_type=gtag#add_payment_info,

@Chardonneaur Chardonneaur added Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. To Triage An issue awaiting triage by a Matomo core team member labels Dec 9, 2024
@ronan-hello
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ronan-hello commented Dec 9, 2024

HI,

Thank would be great!
In order to get a complete ecommerce funnel and native workflow (I know we can trigger events, but many users won't know if it's not build in)

We need more native steps:

  • view_item_list (already done)
  • view_item (already done)
  • add_to_cart (already done)
  • remove_from_cart (already done)
  • begin_checkout
  • add_shipping_info
  • add_payment_info
  • purchase (already done)
  • refund

And more and more:

  • view_cart
  • add_to_wishlist
  • remove_from_wishlist

To break the rules, it would be wonderful to get Custom Dimension with scope "Ecommerce item", this would definitely change the game.

@randy-innocraft randy-innocraft added triaged and removed To Triage An issue awaiting triage by a Matomo core team member labels Dec 9, 2024
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3 participants