iOS unable to login when Two factor and Basic Authentication enabled

[onelsonic]

Login works fine without the Two factor Authentication but when enable the login in the iOS App (and Android App) does not works.
(Also the server uses Htaccess Authentification)
Entering the following infos :

• https://myusername:secret@myserver/matomo/
• username
• password

You will get a popup :
There was an error "Cancelled".
The request returned the status "server error". URL was "https://myusername:secret@myserver/matomo/".
Please check your entered URL and the error logs on this server for more information about the error and how to resolve it.

interesting fact is when you browse this URL in a browser :
https://myusername:secret@myserver/matomo/
I can see the Matomo login panel and if I enter (username/password) I can log myself.

So it seems to be a problem with the App.
(On Android same problem) Also on android, it ask for a two-factor authentication passcode even if it was not setup and enable in Matomo.

So there is a problem with the login process in both App iOS/Android.

[tsteur]

@onelsonic any chance you can try if it works when disabling basic authentication on your server?

[onelsonic]

iOS :

Server Authentification	Two-factor authentication (2FA)
ON	ON	error Cancelled
ON	OFF	login ok
OFF	ON	login ok
OFF	OFF	login ok

so a problem with the Two-factor authentication (2FA) on iOS when the Server Authentification is enable.

[tsteur]

Thanks for testing @onelsonic 👍

[johncadengo]

I am experiencing issues logging in with 2FA enabled as well. Is there a fix or workaround?

[tsteur]

@johncadengo authentication with 2FA should work. Unless you maybe also have additionally server authentication enabled (Basic authentication)?