Principal Product Managers ensure products and services deliver measurable value, by exploring:
- user needs - defined through comprehensive research
- organisational needs - defined by the requirements placed upon or introduced by the client (e.g. legislation)
- service needs - non-functional requirements
Principal Product Managers:
- work on one or more engagements that are extremely complex, high risk or sensitive, when necessary at programme level
- direct recruitment and development of the capability and line manage up to three Lead Product Managers
- are proven, effective leaders and decision makers
- are expert practitioners of product management practices, principles and approaches
- provide strategic direction within the community of practice, coaching and mentoring others
- display the Principal Product Manager (Head of Product) DDaT competencies and SFIA Level 6 Behaviours
Applies the following practices as Principal Product Manager, within engagements:
- identifies value for users, services and organisations using research and analysis
- prioritises work that delivers increments of value to users
- makes sure engagements have measurable outcomes
- negotiates product governance by guiding the definitions of ready and done, and developing success criteria
- foresees and troubleshoots issues, using appropriate methods to identify and manage issues and risks
- works with senior stakeholders, confidently challenging assumptions and stewarding teams to ensure successful outcomes at programme level
- understands the roles of related disciplines, influences team operations, anticipating issues, and initiating collaboration and continuous improvement
- works with the delivery manager to track progress and show our work to clients and colleagues
- advocates product thinking at senior stakeholder level to instil a product management discipline, making recommendations
- applies the agile mindset and coaches teams to enable best practice and realisation of value
- maintains a broad technical knowledge of user-centred design practices, able to shape service design strategy, statements of work and roadmaps
- enables teams to be effective by fostering a culture that supports psychological safety
Engages and participates within the Made Tech and client communities of practice to:
- work across the organisation to build and lead an inclusive and supportive culture
- lead on the promotion of the product management capability, representing their interests
- define a strategy for the community of practice, ensuring strategic objectives are aligned with those of the organisation
- oversee community members, their role, their assignments, development, pay and performance
- mentor and coach others within the community, to support their development and practice, acting as a thought leader, for example, by discussing and sharing approaches, ideas and examples of practice
- advances product-led thinking internally and externally
Collaborates with Leadership, Lead Product Managers and Account team to:
- help shape account plans and deliver against them
- make sure that engagements are effective, efficient and profitable
- make sure work aligns with growth goals
- identify opportunities for potential work
- Delivery of good public services for users with clients, shown through relevant measures, for example. data, metrics, KPIs or the passing of service standards
- Personal performance aligned with DDaT and SFIA grade, evidenced through peer feedback
- Capability delivers profitability for Made Tech
- Colleagues within the Product Management capability are developing professionally
Principal Product Managers display Made Tech’s values, relevant (Head of Product) DDaT capabilities and SFIA (Level 6) behaviours.
Take a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.
We mainly work remotely but you may need to visit clients or go to the office occasionally. We have offices in London, Bristol, Manchester, and Swansea.
The salary for this role is location dependant.
When we’re hiring for this role, you can see the details and apply at www.madetech.com/careers. If you have any questions about the role please email us at [email protected]. We’re happy to help!