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Software

Software and licences including SaaS

Most standard software including SaaS applications will be set up on your laptop when you receive it. A standard toolset is being put together and we're implementing a way for everyone to easily access and download what they need.

Some software is installed on Mac or Windows laptops to ensure we can keep the hardware safe and working, and to meet our CE+ and ISO certification obligations. Please do not attempt to remove the following software:

  • Kandji - this is a management platform for our Apple devices. Kandji reports back to Aura on security settings, security updates and will allow us to remotely push out settings like the Made Tech VPN connection and virus protection
  • SentinelOne - this is anti-virus software
  • ThreatLocker - this enables the enhanced administrator access
  • N-Central - this allows Aura to provide remote support by viewing and taking control of your device

Requesting access to software

If you need something that isn't installed please don't just go and buy it or use a free trial - we probably already have a licence and can get you set up. In some cases we may ask you to use our standard tools rather than a personal preference as we're looking to avoid duplication in having many tools performing similar or the same job. We also need to demonstrate that we have the correct measures in place to protect our data, our clients' data, and their customers' data. The tools we use are a key part of that.

This is not intended to place barriers in the way of teams having access to the tools they need to function, we just have to know what we're using and who is using it.

If you would like to request new software that Made Tech doesn't currently use as standard, or if a client is requesting use of a specific tool, please use this form to do that. This will go to the Operations Team to review and they'll come back to you directly to clarify anything and talk about set up, onboarding etc.

Standard Software

If you need access to existing software email [email protected] (except where indicated). This is not an exhaustive list (we're still working on that).

  • Google Workspace
  • Slack
  • Trello
  • Miro
  • Salesforce / Kimble (slack #ops-kimble-support)
  • 1Password
  • Learnably
  • HiBob (slack #team-people)
  • GitHub
  • Microsoft Teams
  • Workable (slack #team-people)
  • Xero (slack #ops-finance)

Role specific (Request required)

  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Jetbrains
  • Docker
  • Figma
  • Dovetail
  • Consent Kit
  • Adobe Creative Cloud or other Adobe applications
  • Lucidchart
  • Office 365
  • TablePlus
  • Tuple